Chief Development Officer
Reports to: President and Chief Executive Officer
Supervision: 5 Staff Members – Development Manager, Grant & Foundations Manager, Impact Giving Officer, Director of Partner Engagement and New Hampshire Community Relations Director.
Salary Grade: 8
The International Institute of New England is one of the region’s leading human service organizations focused on helping immigrants and refugees gain the skills, education, training and other assistance necessary to live independently and successfully in America. The organization, which in 2019 celebrates its 100th anniversary, seeks a talented and experienced professional to join the senior management team to lead its fundraising program.
The Chief Development Officer (CDO) is responsible for developing and increasing philanthropic support for the International Institute of New England by leading the Institute’s efforts to build relationships and fundraise from individual, family, corporate and foundation donors. S/he manages a five-person development office and works closely with the President and CEO to drive fundraising goals and to achieve annual and multi-year revenue targets. The CDO spends approximately half of his or her time identifying, cultivating, soliciting and stewarding contributions from major gift donors and the other half managing and ensuring the smooth operation of the IINE Development office. The CDO is responsible for designing and implementing an annual and multi-year fundraising plan that supports and involves staff and stakeholders in our field offices in Boston, Lowell and Manchester, New Hampshire. S/he oversees the design and implementation of the Institute’s strategy for grant solicitations, individual and corporate giving, marketing and public communications, and media relations. S/he works closely with the Board of Directors, manages the Leadership Council and supports the efforts of other fundraising committees to raise funds. S/he helps to recruit and train the Board, Leadership Council and other fundraising volunteers.
Duties and Responsibilities
- In collaboration with the CEO and Development Committee of the Board of Directors, develops and oversees the execution of fundraising plans designed to meet annual and multi-year revenue targets.
- In collaboration with the CEO and the Institute’s senior leadership, is responsible for ensuring that the Institute achieves its yearly and multi-year non-governmental fundraising targets.
- Along with the CEO, serves as the leader in the effort to secure major gifts from individuals, working with the Board of Directors, Leadership Council, Advisory Councils, other volunteers and Development office staff. Directly manages a portfolio of major donors and prospects.
- Oversees regional fundraising efforts that support programming in Boston, Lowell, and Manchester, New Hampshire.
- Through the management of the development office staff, has responsibility for day-to-day fundraising activities designed to secure support from individuals, foundations, and corporations, including:
- the cultivation and solicitation of grants from private and corporate foundations.
- all donor acquisition activities, including “points of entry” events in the Boston, Lowell, and Manchester offices and throughout the community that introduce prospective donors to the Institute.
- all individual donor solicitation activities, including events and one-on-one asks by staff, Board members and other volunteers, and appeals.
- a corporate partnership program featuring giving, employee engagement and recognition opportunities.
- the execution of signature events, such as the Golden Door Award Gala, Suitcase Stories Live, and International Women’s Day, delegating responsibilities as appropriate.
- working closely with staff, Board members and other volunteers to identify honorees for signature events who can promote our mission and values as well has help generate revenue.
- other activities developed over the course of each year.
- Leads any special fundraising initiatives or campaigns related to the organization’s 100th
- Hires, supervises and evaluates the Development staff, ensuring that the staff works as a collaborative and supportive team to meet yearly and multi-year fundraising goals. Leads the development staff to produce a high functioning, top producing team of professionals. Manages staff to leverage their full potential and to build their professional skills to ensure personal growth and development.
- Responsible for day-to-day development office operations, including the drafting and execution of development office procedures, staff evaluations, modification of staff job descriptions, and other procedures associated with the smooth running of the office.
- In collaboration with the Chief Financial Officer and Senior Leadership team, develops the development office budget and ensures that the department operates within it.
- Responsible for ensuring that donor and prospect records are current and that the donor database is appropriately managed.
- Supervises the Development Manager, who oversees the development of materials (on-line, printed, and multi-media) that tell the Institute’s story to donors and individual prospects, ensuring that these materials are well-written, adhere to the IINE brand, and are distributed in a consistent fashion.
- Working with Development Manager and External Relations Manager, oversees the crafting of themes and stories for all publications, including the Annual Report, newsletter and other marketing materials, and ensures effective and timely communications to IINE stakeholders.
- Responsible for making final edits and approving all publications and communications generated by the development office.
- Working closely with the President, manages media relations and coordinate the Institute’s response to media inquiries.
- As a member of the senior leadership team, collaborates in the development of the Institute’s yearly goals and annual operating budget.
- Attends Board of Director meetings, manages the Development Committee, supports the recruitment of new Board members and participates in Nominating Committee meetings, and prepares presentations on development at each Board meeting.
- Ensures that fundraising strategies are aligned with the Institute’s programs.
- Collaborates with the Institute’s Chief Program Officer in identifying and managing the solicitation of public grant opportunities, providing Development staff support as appropriate.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional associations in the Development field.
- Maintains professional and technical knowledge of the refugee resettlement/immigrant integration field and its intersection with Human Services and Adult Education.
- Represents the Institute at community events.
- Performs other duties as assigned.
- Bachelor’s Degree required, Master’s or other advanced degree preferred.
- Minimum of eight years of development experience, including a minimum of three years supervising development professionals, or comparable experience in sales and marketing positions in the private sector.
- Demonstrated success in helping to coach, train and grow development professionals.
- Demonstrated experience in building relationships and raising money from individual, corporate, and foundation donors.
- Proven track record building and retaining donor bases, particularly when an organization’s constituents are not their donors.
- Proven major gift experience and the capacity to develop major gift strategies for an organization with a small pool of donors.
- Demonstrated experience in asking people to donate time and money to a non-profit organization.
- Exceptional analytical and critical thinking skills; an ability to be a thought-partner with highly skilled program leadership in order to develop fundraising strategies that are tied to the Institute’s work.
- Outstanding verbal and written communication skills, including experience writing for publications such as newsletters, journals, and online sites.
- Experience in grant writing and grant management, event planning and execution, marketing and media relations.
- Superb organizational, supervisory and interpersonal skills.
- Able to work collegially and collaboratively in a team environment. Proven track record leveraging the talents and contributions of the CEO, peer senior leaders, staff throughout the organization, and volunteers.
- Commitment to working on behalf of disadvantaged populations.
- Strong commitment to immigrant rights, advocacy and integration.
- Proficiency in Microsoft Office and fluency with fundraising software.
- Experience with on-line and inbound marketing.
- Must own a personal vehicle and have a current driver’s license; the position involves travel to our locations in Lowell, Boston, and Manchester, New Hampshire.
Interested candidates should send your cover letter, resume and salary requirements to Human Resources (firstname.lastname@example.org) with your name and position in the subject line.
Qualified applicants will be contacted.
No telephone calls please.
The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color and LGBTQ candidates are encouraged to apply.