Employment and Training Manager (IINE-Manchester)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Employment and Training Manager for its Manchester office. 

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Program Director
Supervision: Employment Specialists and Industry Training Specialists
Status: Exempt
 

Overview:
The Employment and Training Manager utilizes data-driven and outcome-focused management to guide employment and training programs at the Manchester site. Working closely with the Program Director, Program Administrator, and Education Manager, the Employment and Training Manager oversees the operations of the site’s employment and industry training services, including program planning and development, contextualized skills training services, employer recruitment and partnership, staff recruitment and supervision, and program performance, monitoring and evaluation.

Qualifications:

  • Bachelor’s degree required in Non-Profit Management, Business, Social Services or closely related field; Master’s degree preferred.
  • 2-5 years program management, preferably managing manufacturing, healthcare and/or hospitality sector employment and skills training programs, departments or organizations; specific experience in developing and managing successful employment programming preferred.
  • Excellent leadership, management and supervision skills.
  • Outstanding communication, team-building, and conflict resolution skills. 
  • Strong writing and presentation skills.
  • Commitment to advancing human rights and humanitarian work.
  • Experience working across languages and cultures, able to demonstrate cultural competency.
  • Experience with cost/benefit analysis. 
  • Computer skills including proficiency in Microsoft Word, Excel, and Outlook.
  • Experience with data-entry and related systems; familiarity with Apricot preferred.
  • Flexible availability— willingness to work evening and weekends as required.

Duties and Responsibilities:

  • Responsible for the planning, development, and implementation of employment and training services programming, including grant and contract development, reporting, and policy setting for program activities.
  • Recruit employers and build placement pipelines and partnerships
  • Develop industry-specific contextualized training programs in the areas of manufacturing, healthcare, and hospitality
  • Provide direct oversight and management of program grants and contracts.
  • Supervise the day-to-day operations of programs across the two programming areas by developing systems and procedures that respond to diverse client needs.
  • Monitor required documentation, data collection, and reporting for contracts/programs and ensure that programs are in compliance with IINE goals and contractual guidelines.
  • Assess and evaluate program effectiveness and outcomes to ensure responsiveness to client needs.  Work with program staff to implement program modifications to reflect contractual regulations, client needs, and the IINE mission and goals.
  • Develop recruitment strategies to engaged new students, both refugees and immigrants, in employment and training services.
  • Supervise and evaluate direct reports, indirectly supervise all program staff. 
  • Provide guidance, support and leadership to program staff including regular performance feedback and supporting individual team member’s goals.
  • Oversee screening and management of program interns and volunteers.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

PT Instructor, ESOL Program (IINE-Boston)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an evening ESOL Instructor for its Boston office. 

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Education and Training Programs Manager
Supervises: N/A
Status: Non-exempt

Overview:
The ESOL Instructor provides ESOL and computer instruction to adult learners in the ESOL Program part time three evenings per week following a school year of September to June. Teacher preparation time ratio is 2:1. Instructional methods reflect a student-centered learning philosophy and include ongoing assessment.  


Qualifications:

  • Bachelor’s Degree in related field required; related MA preferred 
  • Ability to model accurate American English pronunciation and grammar required
  • At least one year of adult ESOL teaching experience preferably with immigrant populations; experience with non-literate learners 
  • Outstanding communication skills including written, verbal, and presentation skills
  • Demonstrated organizational and logistical experience
  • Excellent computer skills including Microsoft Word, Excel, and PowerPoint required
  • Interest in international, refugee, and asylee issues
  • Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously
  • Bilingual/bicultural candidates are encouraged to apply

Duties and Responsibilities:

  • Provide classroom instruction that reflects a cohesive approach to L/S and R/W. 
  • Maintain attendance records and reports, as required. Contribute to the overall retention of students in assigned class.
  • Plan a syllabus appropriate to assigned class level according to ESOL/ computer curricula guidelines and students' needs.
  • Prepare lesson plans and classroom materials utilizing program text books and supportive resources.  
  • Contribute to the on-going curriculum development process. Review and adopt new materials as needed.
  • Coordinate instruction with other components/programs within workforce development to ensure that clients have maximum opportunities to improve their communication and job readiness skills, gain employment, and advance towards their career goals.  
  • Assist in the assessment and placement of students into appropriate levels. Evaluate and document student progress, make placement recommendations and changes in accordance with the NRS descriptors for Student Performance Level and program class levels/focus. 
  • Participate in the goal setting and meeting process with students assigned in class. 
  • Refer student and classroom issues/needs to the Evening ESOL Program Coordinator.
  • Attend regularly scheduled program meetings and periodic professional training sessions. The Institute requires 20 hours of professional development per year.
  • Ensure compliance with funding guidelines.
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Volunteer Manager (IINE-Lowell)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Volunteer Manager for its Lowell office. 

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Lowell Program Director
Supervises: N/a
Status: Exempt

Overview:
The Volunteer Manager is responsible for all aspects of coordination and supervision of the Lowell site volunteer program.  Responsibilities include creating and managing to an annual volunteer plan, recruiting and supervising interns and volunteers, providing direction, coordination, and consultation for all volunteer functions, and actively working to connect area communities to IINE. The purpose of the volunteer program is to strengthen programming and involve a community of supporters in the transformative work of the International Institute.

Qualifications:

  • Bachelor’s Degree in related field (International Relations, Business Administration, Non-Profit Management, etc.) 
  • At least one year of volunteer management experience
  • Enthusiasm for IINE’s mission and working on behalf of immigrants and refugees
  • Demonstrated capability to effectively communicate orally and in writing (writing sample required)
  • Ability to effectively manage a wide array of tasks, projects, and responsibilities
  • Ability to work well with a diverse group of staff and volunteers
  • Ability to work respectfully in a multicultural environment
  • Willingness to adjust hours to accommodate the needs of the job
  • Excellent organizational and problem-solving skills
  • Highly proficient in Microsoft Office

Duties and Responsibilities:

  • Create and manage to a volunteer plan, update annually. 
  • Help develop, promote, and maintain, recruit, and supervise a wide range of volunteer and internship opportunities within the site.

Volunteers:

  • Survey staff regularly to assess needs for volunteer assistance
  • Maintain Volunteer Service Descriptions for each volunteer assignment
  • Meet annual volunteer service and engagement targets
  • Ensure volunteers are staffed to support the various areas of operations, including programming and special events
  • Recommend the most efficient use of volunteers, appropriate volunteer/supervisory mix, and future workforce needs to support volunteer program operations
  • Conduct and/or arrange for volunteer orientation and training
  • Evaluate all aspects of volunteer programs to ensure effectiveness and recommend/implement changes as appropriate
  • Maintain accurate records and provide timely statistical and activity reports on volunteer participation
  • Recruit, interview, train, place and supervise applicants for volunteer work
  • Host and attend recruiting events within the community to attract qualified candidates
  • Work with Marketing and Public Relations to publicize opportunities for volunteers
  • Develop and maintain relationships with other volunteer organizations within the area
  • Provide ongoing support and guidance for volunteers

Interns:

  • Work with site managers to organize, develop, recruit for, and onboard interns throughout the program calendar year
  • Manage Commonwealth Corps program and supervise Commonwealth Corps members 

General:

  • Develop and manage volunteer and intern policies, procedures, and standards of volunteer service
  • Organize and participate in volunteer and intern recognition programs and special events
  • Contribute to monthly Insider a section entitled, “Volunteer View”
  • Identify community outreach opportunities such as fairs, festivals, local markets and organizations
  • Act as a single point of contact for volunteer and intern communications
  • Confer with volunteers to resolve grievances and promote cooperation and interest
  • Conduct site tours as needed or requested
  • Represent IINE, participate and present at community forums, trainings, and other events

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

IINE-Central Internships (Boston, MA)

INTERNATIONAL INSTITUTE OF NEW ENGLAND INTERNSHIP PROGRAM
The International Institute of New England (IINE) is a 501(c)(3) non‐profit organization based in Boston, Massachusetts, with offices in Boston (and a satellite office in Lynn), Lowell, and Manchester, New Hampshire. The mission of the International Institute of New England is to invest in the future of our cities and towns by preparing refugees and immigrants for participation in the social, economic and political richness of American life through active citizenship.


The IINE Internship Program offers outstanding opportunities for college students, graduate students, and recent graduates. All internships are unpaid and correspond roughly with the semester system:


Fall:     September – December    (Applications due by August 1)
Spring:     January – April    (Applications due by December 1)
Summer:     May – August    (Applications due by April 1)

IINE-Central Internship
The International Institute of New England’s Central office (located within its IINE-Boston office) is currently offering internships with its Development and Operations teams to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. An intern can apply to be assigned to any of the opportunities listed below. Each internship also includes an educational component, through which interns contextualize their experience and reflect on their service.


Time Commitment:
•    A minimum commitment of 20 hours per week is required.  
•    Days are flexible depending on intern’s schedule and office needs. 

Programs and Responsibilities:
•    Impact Giving: The impact giving intern supports the Development team to ensure that the Institute meets its annual individual giving/fundraising goals. Intern responsibilities include helping screen and contact major donors, assisting the Impact Giving Officer in scheduling meetings, researching and creating summaries for prospective donors, corporations, and grant-making organizations, and updating contact information after outreach.
•    Fundraising Events: The fundraising events intern supports the Development team to ensure that the Institute meets its annual fundraising goals. Intern responsibilities include: working with the Development Manager to execute details of major and minor fundraising events and connecting with event attendees, donors, and sponsors through emails and phone calls. The events intern collaborates on multiple tasks and aspects of fundraising events.
•    Marketing and Communications: The marketing and communications team is responsible for developing and managing IINE’s internal and external marketing and communications efforts. Intern responsibilities include maintaining IINE’s social media presence, assisting with the design and written content for marketing and promotional materials, and helping to update content on the IINE website.
•    Operations: The Operations intern supports the Operations Manager and Data Manager in their efforts to standardize and strengthen day-to-day processes and systems across IINE’s 3 sites. Intern responsibilities include assisting with data clean up and importation, conducting and presenting research on the organization’s history and services, communicating with staff around contract and organization  requirements, and providing general administrative support.


Qualifications:
•    Interest in international, refugee, asylee, and/or immigrant issues
•    Excellent oral and written communication skills
•    Experience advocating on behalf of others
•    Highly organized with great attention to detail
•    Ability to handle multiple tasks and to switch gears quickly
•    Professionalism, discretion, and maturity in dealing with confidential information
•    Ability to work respectfully in a multicultural environment
•    Patience speaking with non-native English speakers/non-English speakers
•    Comfort navigating the Boston area on public transit
•    Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
•    Driver’s license and/or car a plus
•    Language skills in Arabic, French, Spanish, and Somali highly desirable
•    Experience using a databases similar to Apricot or Salesforce preferred

TO APPLY: Please send a cover letter, résumé, and list of three references as a single .pdf file, saved as your first and last name, to bostoninternship@iine.org. Please indicate in your cover letter which programs you are interested in and why. Applications without a cover letter will not be considered.

ESL Instructor, English for Successful Transitions Program (IINE-Manchester)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an ESL Instructor for its Manchester office. 

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently


Reports to: Education Manager
Status: Non-exempt 

*Please note that IINE-Manchester currently has 1 full time opening and 3 part time openings for this position, including two 30 hour/week opportunities, and a 26 hour/week opportunity. Please note any preferences or availability constraints in your cover letter. Unless otherwise indicated, all applications will be considered first for the full time position.

Overview: 
    
Instructors are responsible for the development and implementation of curriculum in adult English as a Second Language with integration of college and career readiness skills. Instructors are responsible for preparing students for the successful completion of their classes and transition to college and career.

This position may work a combination of day and/or evening classes at one of the two IINE Manchester Adult Learning Centers.  Class schedules may rotate based on student needs.  All ESL Instructors engage in ongoing, job-embedded, and collaborative professional learning, which includes coaching in addition to other required trainings. ESOL/IELCE students come to the program seeking English skills and preparation for college and career. ESL Instructors are expected to integrate College and Career Readiness (CCR) content such as time management, technology, civics, and soft skills to support all students in achieving their short and long-term goals. All instruction is expected to be standards-based, student-centered, and contextualized to ensure the classes are rigorous, pertinent, and meaningful for students.

Qualifications: 

  • Bachelor’s Degree in related field required; related MA preferred 
  • Certification in a Teachers of English to Speakers of Other Languages (TESOL) field required
  • Ability to model accurate American English pronunciation and grammar required 
  • At least one year of adult ESL teaching experience preferably with immigrant populations;  experience with non-literate learners 
  • Outstanding communication skills including written, verbal, and presentation skills 
  • Demonstrated organizational and logistical experience 
  • Excellent computer skills including Microsoft Word, Excel, and PowerPoint required 
  • Interest in immigrant, refugee, and asylee issues 
  • Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously 
  • Bilingual/bicultural candidates are encouraged to apply 

The ideal candidate will have the following knowledge, skills, and abilities:

  • Adult Basic Education and/or ESOL instruction
  • Adult learning theory, principles, and methods
  • Non-traditional, student-centered approaches to instruction; maintain cohesive, multi-level diverse groups
  • Strong content knowledge in math, writing, reading, and/or ESOL
  • Curriculum development
  • Contextualized instruction
  • College structure, systems, and processes
  • Strategies and tools for career navigation and exploration
  • New Hampshire Adult Basic Education and College and Career Readiness standards; state and national guidelines
  • Instructional material evaluation and selection techniques
  • Use technology to support classroom instruction and other job-related duties
  • Public speaking
  • Work in a collaborative environment
  • Communication and interpersonal skills as applied to interaction with students, co-workers, supervisors, and the general public

Duties and Responsibilities: 

  • Design and implement high quality curriculum and instruction for adult learners that is flexible, student-centered, standards-based, rigorous, and contextualized
  • Integrate CCR skills and computer literacy 
  • Deliver instruction to students using a variety of methods; adjust teaching styles to meet the needs of a diverse student population using adult learning theory/principles and content knowledge in ESL
  • Prepare instructional materials, lesson plans, and classroom presentations in support of students achieving educational goals
  • Administer standardized and formative assessments; assess student needs and goals; determine student placement in program; evaluate student skills; and, assess student progress for program continuation or completion
  • Facilitate the process of critical thinking and reflection
  • Complete accurate and timely data collection and reporting
  • Facilitate goal-setting activities with students to set and monitor goal achievement
  • Facilitate student persistence with individualized support
  • Develop, research, review, and/or revise curriculum; select textbooks, equipment, and materials including evaluation of alternative delivery methods of instruction
  • May serve as a resource for instructional staff throughout the program in specialized areas of instruction
  • Represent Adult Basic Education Program and at conferences, state committees, and/or various types of work groups
  • Establish and maintain a classroom environment conducive to student learning
  • Engage in collaborative professional learning and continuing education to facilitate student achievement
  • Adjust learning options for individuals with special needs, physical, and/or psychological differences
  • Set up/break down classrooms or other physical activity related specifically to the subject being taught
  • Perform other duties of a similar nature or level as required
  • Coordinate instruction with other components/programs within workforce development to ensure that clients have maximum opportunities to improve their communication and job readiness skills, gain employment, and advance towards their career goals.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Education Manager (IINE-Manchester)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Education Manager for its Manchester office. 


A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Program Director
Supervision:  ESL Instructors, IELCE Instructors
Status: Exempt


Overview:
The Education Manager is responsible for ensuring the delivery of quality ESL programming to IINE Manchester clients. The Education Manager utilizes ABE standards and data-driven and outcome-focused management to develop and guide education programs. Working closely with the Program Director, Program Administrator, and the Employment and Training Manager, the Education Manager oversees the operations of the site’s education services, including program planning and development, staff recruitment and supervision, and program performance, monitoring and evaluation.

Qualifications

  • MA in related field required
  • At least 5 years of adult ESL teaching experience
  • Previous experience administering standardized tests such as CASAS and TABE Clas E-Writing
  • Strong writing and computer skills (Word, Excel, PowerPoint and Access) with demonstrated experience preparing reports, proposals and budget management
  • Interest in international, refugee, and asylee issues
  • Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously
  • Minimum of two years of experience supervising staff members and managing quantitative and qualitative reporting for multiple contracts. 
  • High-levels of discretion and maturity in dealing with confidential information
  • Bi-lingual and bi-cultural experience a plus
  • Position requires working a flexible schedule that includes day and evening hours

Duties and Responsibilities:

  • Supervise program operations for all components of the ESL and IELCE Program: responsible for student recruitment and enrollment, coordinate intakes and assessments, program and classroom schedules, student orientation, program activities, instructor assignments, and substitute teacher assignments. Monitor and manage program activities including distance learning, student advising, and Student Council.
  • Evaluate student progress and make placement recommendations accordingly, on an ongoing basis.  Keep track of individual student attendance and progress and work with students to ensure ability to continue in the program.
  • Support each student in developing and implementing an individualized education and career plan which will guide the student towards next steps goals. Provide education and career advising and referrals for students in relation to setting and meeting goals.   
  • Responsible for the continuous development of program curriculum: ensure lesson plans align to CCR curriculum; review classroom materials of each class level and ensure they reflect curriculum guidelines; integrate math and digital literacy curricula; and implement the use of formative assessments and authentic materials.
  • Evaluate classroom teaching and conduct formal and informal class observations to provide feedback.
  • Responsible for the administrative operations of the ESL Program, including contributing to proposals, reports and policy setting for program activities as well as program data collection.
  • Manage and monitor required documentation and reporting for all contracts/programs and ensure that program is in complete compliance with WIOA and NH DOE guidelines (as well as other funders).
  • Plan and lead administrative, curriculum development, and program planning meetings.
  • Assess and evaluate program effectiveness and outcomes to ensure responsiveness to participants’ needs.  Communicate program modifications to Director in accordance with contractual regulations and student needs for approval.
  • Recruit, train, and supervise instructional staff and build professional development plans that reflect staff needs, contractual regulations, and program needs. Serve as a substitute instructor if necessary.
  • Screening and management of program interns and volunteers.
  • Represent the organization at meetings, conferences, and events. 
  • Administer and score TABE Clas-E Writing Test for programs as needed.  Administer CASAS for programs as needed.  Coordinate re-certification process with staff.
  • Familiar with all program and contract reporting outcomes and performance measures.
  • Responsible for data and narrative program reporting.
  • Responsible for ensuring all program-related data entry is completed.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Successful Integration Project Program Administrator (IINE-Manchester)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Successful Integration Project Program Administrator for its Manchester office. 


A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently
     

Reports to: Program Director
Supervision: College and Career Navigators
Status: Exempt

Overview:
The Successful Integration Project Program Administrator works closely with program staff and the Education and Employment and Training Managers to maintain the administration of the programming.

Qualifications:

  • Bachelor’s degree required.
  • 1-3 years experience in program administration.
  • 1-3 years experience in adult education/ESL programming preferred.
  • Excellent leadership, management and supervision skills.
  • Outstanding communication, team-building, and conflict resolution skills. 
  • Strong writing and presentation skills.
  • Commitment to advancing human rights and humanitarian work.
  • Experience working across languages and cultures, able to demonstrate cultural competency.
  • Experience with cost/benefit analysis. 
  • Computer skills including proficiency in Microsoft Word, Excel, and Outlook.
  • Experience with data-entry and related systems; familiarity with Apricot preferred.
  • Flexible availability— willingness to work evening and weekends as required.

Duties and Responsibilities:

  • Responsible for overseeing data management for ESL, IELCE, and IET programs including tracking of student progress and outcomes in Apricot.  
  • Work closely with the Education and Employment and Training Manager to build a robust recruitment strategy for ESL, IELCE, and IET instruction.  
  • Enroll participants in education and skills training programming.
  • Develop an Individual Learning Plan for each new enrollee to guide instructors and coaches in support of the individual student needs and goals.
  • Ensure participants are placed in appropriate levels of instruction by administering CASES pre-test.
  • Capture student progress and learning growth through CASES testing throughout services and at program exit.  
  • Provide support and leadership to program Education and Career Navigators working to support student progress by removing bariers to success.
     

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

[Bilingual] Case Manager, Post-Release & Home Study Services (IINE-Boston)

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Post-Release & Home Study Services Case Manager for its Boston office. 


A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Community Services Program Manager  
Supervises: N/A
Status: Exempt
 
Overview: 

  • The Social Worker will work on an IINE-affiliated national Immigrant Children’s Case Management Program to provide Home Study (HS) Services for Unaccompanied Alien Children (UAC).
  • Qualifications:
  • Master's degree (MSW) is preferred; Bachelor's degree (BSW or BA in education, psychology, or sociology) with a minimum of two years' experience in case management may be substituted for an MSW.  
  • Two years of experience in child welfare, child placements, home assessments, family preservation and social service provision is required;
  • Must possess an extensive knowledge of immigrant community local resources;
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment;
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation; position requires frequent local and long distance travel with limited notice;
  • Fluency in Spanish is required; proficiency in additional languages a plus; and
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.

Duties and Responsibilities:

  • Provide culturally and linguistically appropriate post placement services and comprehensive case management for UC;
  • Develop individual case plans with particular attention to culture, language, and special circumstances;
  • Maintain accurate and complete case files by updating database systems, submitting reports, and managing physical case files;
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices and conduct calls, interviews, and home visits;
  • Build a network of local pro bono legal resources and services and care providers to establish services for UC, facilitate access and removing barriers to those services, and track individual progress via an online database;
  • Coordinate and maintain communication with key stakeholders;
  • Participate in regular training and communication sessions with on-site supervisor and off-site case work supervisor; and 
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Community Services Case Specialist (IINE-Lowell)

Job Archived

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England.

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Community Services Case Specialist for its Lowell office.


A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:
 

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Program Director
Supervises: N/A
Status: Non-exempt
 
Overview:
The Community Services Program Case Specialist provides social services and assistance to refugee and asylee clients and their families.  The objective of the program is to assist refugee and asylee clients in removing barriers to basic needs in order to promote self-efficacy and economic self-sufficiency.  

Qualifications:

  • BA in social services field (MSW or BSW degree preferred);
  • A minimum of two years of direct work experience in case management, preferably working with, serving, and advocating on behalf of immigrants and refugees;
  • Extensive knowledge of local immigrant community resources
  • Prior experience with social service provision, including successfully documenting activities in electronic and print files. 
  • Excellent organizational, verbal, written, and interpersonal communication skills.
  • Ability to successfully prioritize and execute work responsibilities. Ability to work independently as well as with the colleagues.
  • Proficient in Microsoft Office. Database software experience a plus. 
  • Ability to prioritize duties in a fast-paced environment.
  • Multi-lingual candidates encouraged to apply, Arabic or Swahili preferred
  • Must own a personal vehicle and have a current driver’s license.

Duties and Responsibilities:

  • Provide comprehensive and extended case management services to post-resettlement Institute refugee and asylee clients including case planning, home visiting, program enrollment, advocacy, and coordinate core services appointments. Coordinate client services to accomplish goals of individual and family self-sufficiency.
  • Provide referrals to relevant health, social, housing, educational, and other community services.
  • Work to identify at-risk clients and help develop and implement appropriate client service plans.
  • Keep professional and accurate documentation using centralized database, including assessments, client service plans, and case notes.
  • Coordinate closely with other Institute programs and services.
  • Develop and maintain relationships with community service providers. 
  • Triage legal issues for asylee clients as they arise.
  • Attend trainings and contractual meetings as needed.
  • Participate in staff meetings and weekly Client Disposition meeting.
  • Provide backup support to Resettlement team. 
  • Provide ongoing supervision and support of interns and volunteers, including daily assignment of tasks and review of completed activities.
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.
 

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Human Resources Director (IINE-Central)

Human Resources Director
 

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England.

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Human Resources Director for its Central office (located in Boston, MA).

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently


Reports to: President and Chief Executive Officer 
Supervises: N/A
Status: Exempt

Overview:

The Human Resources Director is a critical member of the International Institute of New England (IINE) team, responsible for ensuring a healthy, respectful and supportive workplace.  The Human Resources Directors’ primary focus is the efficient and effective planning and implementation of the IINE’s recruiting, employee relations, payroll/Human Resources Information Services (HRIS), and employee benefits activities.  S/he is responsible for evaluating employee relations and human resources policies, programs and practices, and s/he recommends and implements changes.  The Human Resources Director oversees all payroll updates, recruiting activities and the onboarding and off boarding of staff.  S/he works closely with the Institute’s Finance and Accounting team on employee benefits and other matters related to human resources.

The Human Resources Director is a team player committed to our mission of serving refugees and immigrants. S/he works to protect the Institute from liability, ensures that IINE adheres to sound employment practices, and supports staff to ensure employee growth and retention. S/he will build upon human resources systems and processes that have been refined and improved during the past year. 

Qualifications:

  • Bachelor’s degree required; Master’s degree preferred.
  • Professional Human Resources (PHR) certificate preferred.
  • Minimum of three years of experience in payroll, recruiting and employee relations management.
  • Demonstrated experience working with diverse populations.
  • Interest in refugee and immigrant integration and advancement.
  • Strong relationship building skills with all levels of management.
  • Excellent written and verbal communications skills.
  • Computer proficiency in Microsoft Word, Excel, Power Point, and other Microsoft Office skills.
  • Experience with Human Resources software, HR Knowledge a plus.
  • Broad knowledge of general employment laws, employee relations, evaluation systems, recruiting and payroll.  
  • Experience in employee benefits, open enrollment support, a plus.
  • Must have access to a personal vehicle and have a current driver’s license; the position involves some travel to our locations in Lowell, Boston, and Manchester, New Hampshire.

Duties and Responsibilities:

  • Recruiting
  • Supports all aspects of recruiting for all positions throughout the Institute by following best practices for sourcing, vetting and on-boarding candidates. 
  • Works closely with leadership at all sites, senior leadership, and other supervisors on candidate selection. 
  • Responsible for posting and managing the recruitment process for all positions at the Institute.
  • Works with team to implement continuous process improvement ideas. 
  • Maintains the Institute’s job descriptions for all positions. 
  • Employee Relations
  • Manages the IINE employee evaluation system and performance management efforts, working closely with managers to ensure that all employees have the support and training to be successful.  
  • Supports managers’ efforts to ensure that a professional development plan is in place for each employee.
  • Serves as a resource for managers and employees on all employee relations issues, directs employees to the right resources or works with employees directly to resolve workplace issues.
  • Provides coaching to rising managers on a variety of workplace issues.
  • Coaches managers on employee discipline issues, accompanies managers when necessary in meetings with employees, and hears, mediates and resolves employee grievances.
  • Conducts exit interviews, manages severance arrangements, and provides analysis and shares key learnings from the  interviews
  • Updates the Employee Personnel Manual, ensuring that the manual is current with state and federal laws.
  • Responsible for reviewing and explaining Institute policies and procedures with all employees annually and with new employees upon their hire.
  • Ensures legal compliance, including ADA compliance by monitoring and implementing applicable federal and state requirements, conducting investigations, maintaining records, and representing the International Institute in hearings and other legal proceedings.
  • Serves as the primary point of contact with the International Institute’s legal counsel, seeking guidance from counsel on employee relations and other matters.
  • Ensures that the International Institute maintains historical Human Resources records by designing a filing and retrieval system and keeping past and current records as required by law.
  • Payroll
  • Inputs all employee changes, new hires and terminations in HR Knowledge, the International Institutes’ Human Resources and Payroll system.
  • Coordinates with HR Knowledge and the Accounting and Finance team on processing payroll.
  • Maintains personnel files appropriately, hard copy and electronically.
  • Benefits
  • Oversees the onboarding of new employees into the employee benefits program.
  • Manages the annual review of health, dental and other insurance options in conjunction with the CFO and HR Knowledge.
  • Communicates and coordinates the annual open enrollment period, including employee communications and meetings relating to benefits.
  • Works closely with the 403(b) 3rd party administrator, broker and CFO to coordinate employee participation, ensure compliance, and review investment performance.
  • Serves as the primary contact with the International Institute’s workers’ compensation insurance agent for filing employee workers’ compensation claims.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional associations. 

  

Performs other duties as assigned.

To Apply:

Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Case Specialist, Employment Services

Job Archived

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England. 

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Employment Services Case Specialist for its Manchester office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Manchester Program Director
Supervises: N/A
Status: Non-exempt*

*Please note that IINE-Manchester currently has two openings for this position. One opening is temporary, for a position lasting up to two months, and the other is full-time and permanent. Please note in your cover letter whether you would like to be considered for the temporary position. Unless otherwise indicated, all applications will be considered for the full-time permanent position. 

Overview:

  • The Employment Specialist assists refugees, immigrants, and non-native English speaking clients in achieving employment outcomes. The role requires the development and maintenance of agency relationships with local-area businesses.  
  • Qualifications:
  • Bachelor’s degree in Business, Marketing, Political Science, or related fields
  • Minimum of 1-2 years of previous experience required
  • Outstanding communication skills including written, verbal, and presentation skills
  • Demonstrated organizational and logistical experience
  • Excellent computer skills including Microsoft Word and Excel required
  • Ability to work as part of a team of teachers, trainers, interns and management staff to ensure best practice outcomes for Workforce Development clients
  • A knowledge of Manchester area employers helpful, but not required
  • Bilingual/bicultural candidates are encouraged to apply; Arabic preferred

Duties and Responsibilities:
JOB DEVELOPMENT AND EMPLOYER OUTREACH

  • Identify appropriate employment opportunities for newly arrived refugee and asylee clients and build strong working relationships with employer partners and staffing agencies.
  • Maintain relationships with existing employer partners and support future program development based on employer feedback.
  • Collaborate with Employment Services Coordinator to provide employer recognition and appreciation opportunities.
  • Attend events, workshops, and networking events to promote IINE’s employment programming and advocate for IINE clients.

DIRECT CLIENT SERVICES

  • Work in partnership with co-workers to conduct initial employment intakes for newly arrived clients.
  • Develop Individual Employment Plans in partnership with all employment program clients.
  • Assist Employment Services clients in achieving employment outcomes through a variety of activities including resume creation, application assistance, interview preparation, providing transportation and support during interviews, providing post-employment support, etc..
  • When needed, teach Employment Services training programs.

ADMINISTRATIVE

  • Attend bi-weekly staff meetings and weekly Client Disposition meetings.
  • Maintain all client notes in Database.
  • Complete forms associated with job placement and tracking.
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Grants and Foundations Manager

Job Archived

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England.

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Grants and Foundations Manager for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Chief Development Officer (reports to CEO until the CDO is hired)

Supervision: N/A

Salary Grade: 5

Status: Exempt

 

Overview:

The Grants and Foundations Manager is responsible for researching and writing proposals to private, corporate, and government entities to support the International Institute of New England’s (IINE) programs, managing the internal process of gathering information, materials, budgets and reports from staff for grant submissions and reports, and submitting timely and accurate reports for grant funded programs.  S/he is a member of the Development staff and works closely with program staff to identify funding needs as well as prepare proposals and reports.  The Grants and Foundations Manager works as a project manager, responsible for ensuring the timely and effective execution of grant proposals and reports.

 

Qualifications:

  • Bachelor's degree required; master’s degree preferred
  • At least 3 years of grant writing experience or equivalent experience; knowledge of government grant processes and systems a plus
  • Strong project management skills and proven track record for meeting deadlines: ability to manage complex projects from creation to completion, plan and prioritize multiple projects, and coordinate teams to meet deadlines Excellent communications and writing skills: ability to persuasively articulate IINE's mission, program objectives, and funding needs to a range of potential donors
  • Exemplary interpersonal skills: ability to collaborate effectively with staff across departments and in culturally diverse settings
  • Budget management experiencea plus
  • Excellent attention to detail in written work
  • Prior or current interest in refugees and immigrants
  • Ability to multi-task in a fast-paced environment and process unexpected duties and deadlines
  • A professional with a growth mindset, a person with a high level of personal and professional accountability, and someone who will enjoy being part of a team that has a laser-like focus on achieving the Institute’s annual and multi-year revenue goals
  • Willingness to perform administrative functions as needed, such as filing, photocopying, routine donor correspondence, and database management
  • Excellent computer skills: Word, Excel, PowerPoint, desktop publishing, and database management are required
  • Knowledge of Salesforce preferred

 

 

Duties and Responsibilities:

  • Conduct the full range of activities required to cultivate, prepare, submit, and manage grant proposals to foundations, corporate sources, and government agencies, working closely with the Chief Program Officer and Program Directors. Identify with Program Directors the lead author for each proposal, and provide support where needed. 
  • Perform prospect research on foundations and corporations to evaluate their potential to support IINE.
  • Attend bidders’ conferences and information sessions sponsored by current and potential public entities and private foundation.
  • Remain current on the details of all IINE programming in order to identify and accurately describe programs to potential and current funders.
  • Responsible for reviewing and packaging all final grant applications prior to submission.
  • Manage the grant reporting process by working closely with program staff to ensure all grant reports are submitted on time and comply with the requirements of corporate, private, and government funders. Draft reports where appropriate, working with staff to ensure accurate documentation of program outcomes. 
  • Work with the Finance Department to ensure that the Salesforce database award amount and classification matches SAGE accounting records. 
  • Work closely with the Data Manager to identify and understand programmatic trends and statistics that strengthen IINE grant proposals, incorporating new data as appropriate.
  • Develop and cultivate relationships with foundations, coordinating visits by the President and other staff as appropriate and inviting foundation representatives to visit IINE.
  • Maintain and update records of grant activity in the IINE Salesforce database and hard copy files.
  • Serve as the owner of the yearly and multi-year revenue goals from grant funding by monitoring support from foundations, researching new opportunities, and replenishing the grant prospect list with new foundations and prospects.
  • Assist the development office with input on all written marketing materials as well as the IINE website, ensuring that all communications are accurate.
  • Assist with other fundraising projects in the development office as needed.
  • Identify and attend training sessions and professional development workshops as needed to improve grant writing and project management skills.
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

IINE-Boston Internships

INTERNATIONAL INSTITUTE OF NEW ENGLAND INTERNSHIP PROGRAM

The International Institute of New England (IINE) is a 501(c)(3) non‐profit organization based in Boston, Massachusetts, with offices in Boston (and a satellite office in Lynn), Lowell, and Manchester, New Hampshire. The mission of the International Institute of New England is to invest in the future of our cities and towns by preparing refugees and immigrants for participation in the social, economic and political richness of American life through active citizenship.

The IINE Internship Program offers outstanding opportunities for college students, graduate students, and recent graduates. All internships are unpaid and correspond roughly with the semester system:

Fall:             September – December     (Applications due by August 1)

Spring:        January – April                    (Applications due by December 1)

Summer:     May – August                      (Applications due by April 1)

 

IINE-Boston Internship

The International Institute of New England-Boston is currently offering internships in a number of programs to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. An intern can expect to be assigned to one or two of the programs outlined below. Each internship also includes an educational component, through which interns contextualize their experience and reflect on their service.

Time Commitment:

  • A minimum commitment of 20 hours per week is required. 
  • Days are flexible depending on intern’s schedule and program needs.

 

Programs and Responsibilities:

  • Skills Training: Our training programs prepare immigrants for jobs in hotels, hospitals, and banks. Intern responsibilities include conducting information sessions and intakes, evaluating applicants, assisting in the preparation of lesson plans and teaching, and developing resumes and applying for jobs with clients.
  • English for Speakers of Other Languages: Our ESOL classes are held in the evening and teach English to immigrants. Intern responsibilities include conducting information sessions, and coaching students on career, education, and civic engagement goals.
  • English for Employment: Our EFE classes teach English to newly-arrived refugees and asylees. Intern responsibilities include assisting teachers in the classroom, tutoring students one-on-one, and managing records.
  • Community Services: Our Community Services program coordinates case management and other services for resettled clients 90+ days after arrival. Intern responsibilities include assisting staff with case management (applying for temporary financial assistance, advocating for health and social services), helping to coordinate referrals to a wide variety of social services, and managing records.
  • Refugee Resettlement Services: Our Resettlement program coordinates the arrival and integration of refugees, asylees, and other clients up to 90 days after arrival. Intern responsibilities include assisting case specialist with case management (securing housing, applying for temporary financial assistance, accompanying clients to the Department Transitional Assistance, health clinics, social security office, etc.), conducting cultural and workforce orientation workshops for recently arrived refugees, and managing records
  • Employment Services: Our employment program places newly-arrived refugees into their first jobs in the US. Intern responsibilities include teaching Work Orientation, providing one-on-one assistance to clients working on resumes and job applications, and practicing with clients ahead of interviews.
  • First Contact & Communications: Our office receives 40-100 clients on a daily basis. Intern responsibilities include helping to staff the front desk, serving as a resource and guide for new clients, matching client needs to services, assisting in document collection and filing, and managing client questions and requests.

 

Qualifications:

  • Interest in international, refugee, asylee, and/or immigrant issues
  • Excellent oral and written communication skills
  • Experience advocating on behalf of others
  • Highly organized with great attention to detail
  • Ability to handle multiple tasks and to switch gears quickly
  • Professionalism, discretion, and maturity in dealing with confidential information
  • Ability to work respectfully in a multicultural environment
  • Patience speaking with non-native English speakers/non-English speakers
  • Comfort navigating the Boston area on public transit
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Driver’s license and/or car a plus
  • Language skills in Arabic, French, Spanish, and Somali highly desirable

 

TO APPLY: Please send a cover letter, résumé, and list of three references as a single .pdf file, saved as your first and last name, to bostoninternship@iine.org. Please indicate in your cover letter which programs you are interested in and why. Applications without a cover letter will not be considered.

 

Manager, Education and Training Programs

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Education and Training Programs Manager for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Boston Site Director
Supervises: ESOL and EFE Instructors; Skills Training Coordinator; Education and Career Navigator
Status: Exempt

Overview:
The Education and Training Programs Manager is a new position at IINE-Boston designed to integrate and scale economic, education, and civic opportunity programming. This position manages IINE-Boston's Education Program and Skills Training Programs, and is responsible for program oversight and development. The strategic, forward-thinking Education and Training Programs Manager will oversee and grow IINE’s English for Speakers of Other Languages (ESOL) program, English for Employment program, and contextualized industry skills training programs. This position will recruit and manage staff, monitor and evaluate program performance, ensure compliance with contractual obligations, maintain and grow program partnerships, and represent the program and IINE-Boston externally.

Qualifications

  • MA in Education required
  • At least 5 years of adult ESOL teaching experience
  • Demonstrated experience managing and scaling adult basic education programming
  • Experience developing fee for service programming preferred
  • Strong writing and computer skills (Word, Excel, PowerPoint and Access) with demonstrated experience preparing reports
  • Proposal writing experience
  • Budget management experience
  • Interest in international, refugee, and asylee issues
  • Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously
  • Certification and previous experience administering standardized tests such as Best Plus, Woodcock, and TABE Clas E-Writing
  • Minimum of two years of experience supervising staff members
  • Minimum of two years of experience managing quantitative and qualitative reporting for multiple contracts.
  • High-levels of discretion and maturity in dealing with confidential information
  • Bi-lingual and bi-cultural experience a plus
  • Position requires working a flexible schedule that includes day and evening hours

Duties and Responsibilities:

  • Supervise program operations for all components of the Education and Training Programs including ESOL, English for Employment, and Skills Training services.
  • Responsible for overseeing staff and processes related to student recruitment and enrollment, intakes and assessments, program and classroom schedules, student orientation, program activities, instructor assignments, substitute teacher assignments, employer placements, and retention activities.
  • Monitor and manage program activities including distance learning, student advising, and Student Council.
  • Manage, sustain and grow employer partnerships with a focus on scaling fee-based skills training partnerships.
  • Directly supervise Skills Training Coordinator, Education and Career Navigators, and ESOL and EFE instructors.
  • Plan and lead administrative, curriculum development, and program planning meetings.
  • Recruit, train, and supervise instructional staff and build professional development plans that reflect staff needs, contractual regulations, and program needs.
  • Serve as a substitute instructor as necessary.
  • Responsible for the continuous development of career readiness program curriculum: ensure lesson plans align to CCR curriculum and statewide curriculum frameworks; review classroom materials of each class level and ensure they reflect curriculum guidelines; integrate math and digital literacy curricula; and implement the use of formative assessments and authentic materials.
  • Evaluate language and skills training classroom teaching and conduct formal and informal class observations to provide feedback.
  • Manage and monitor required documentation and reporting for all contracts/programs and ensure that program is in complete compliance with state and contract guidelines.
  • Assess, evaluate and improve program effectiveness and outcomes to ensure responsiveness to participants’ needs. 
  • Represent the organization at meetings, conferences, and events, including the Adult Literacy Initiative, Job Training Alliance, and Best Practices working groups
  • Administer and score TABE Clas-E Writing Test for programs as needed.  Administer BEST Plus Test for programs as needed.  Coordinate re-certification process with staff.
  • Responsible for all program-related data entry, including that of supervisees.
  • Serve as member of Boston Management Team.
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

 

Specialist, Skills Training Program (IINE-Boston)

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England.

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Skills Training Program Specialist for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Skills Training Program Coordinator
Supervises: N/A
Status: Non-Exempt

Overview:
The Skills Training Program Specialist will assess, instruct, and place skills training participants. The position will ensure clients successfully complete their participation in skills training programming and enter the workforce. S/he will conduct outreach initiatives with potential participants as well as employer partners.

Qualifications:

  • Bachelor’s Degree in Human Services, Counseling, Education, or related field.
  • Minimum of 2 years of related experience in job development and/or employer engagement.
  • Minimum of 1 year of adult teaching or tutoring experience, preferably with immigrant populations.
  • Strong counseling skills required.
  • Strong computer skills required.
  • Excellent organizational, verbal, written, and interpersonal skills.
  • Ability to prioritize duties in a fast-paced environment.
  • Proficiency in additional languages a plus.
  • Candidate must have dedication to the human rights of refugees, immigrants, and asylees.
  • Self-motivated, able to work in a team and independently.
  • Bilingual/bicultural candidates are encouraged to apply.

Duties and Responsibilities:

  • Provide recruitment, assessment, teaching, and placement services to clients in the Institute's skills training programs.
  • Recruit program participants through presentations at career centers, community-based organizations, and training vendor fairs.
  • Assess applicants’ eligibility for training programs by verifying work authorization documents, calculating annual income, and administering written and oral English tests.
  • Teach training program classes, prepare classroom materials, and evaluate student progress.
  • Develop and revise curricula for training programs, create lesson plans, and assess lesson plan success.
  • Provide individualized job readiness counseling for clients upon their completion of training program courses. 
  • Coordinate job development activities, including schedules and staffing for individual job development appointments.
  • Provide post-placement support services to ensure job retention and record any changes in employment status.
  • Develop and maintain employer partnerships with hotels, hospitals, and banks through outreach initiatives via telephone, email, and in person to identify suitable employment opportunities for clients.
  • Represent the organization at meetings, conferences and events.
  • Contribute to program data collection following contractual guidelines.
  • Provide ongoing support and supervision to workforce development interns and volunteers.
  • Attend staff meetings.
  • Perform all other duties assigned by supervisor.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.

Commonwealth Corps Volunteer and Career Readiness Specialist Member (IINE-Boston)

Commonwealth Corps Service Position Description

Job Archived

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England. 

 

International Institute of New England
Commonwealth Corps Volunteer and Career Readiness Specialist

The mission of the Commonwealth Corps is to engage Massachusetts residents of all ages and backgrounds in service to strengthen communities, address unmet community needs, and increase volunteerism.

Commonwealth Corps members with the International Institute of New England will serve 10.5 months in a full-time capacity. What they have in common is a desire to put their talents and ideas to use in the service of their communities and the Commonwealth.

The mission of the International Institute of New England (IINE) is to invest in the future of our cities and towns by preparing immigrants for participation in the social, economic, and political richness of American life through active citizenship. IINE is hosting 2 full-time members to serve Commonwealth Corps Volunteer and Career Readiness Specialists, in Boston, MA. Volunteer and Career Readiness Specialists will serve within IINE’s Economic Advancement services to recruit interns/volunteers and conduct direct service programming. Primary client goals are to have the ability to access public benefits and resources, develop essential English skills, explore education and career readiness, learn how to navigate systems, obtain employment, and achieve self-sufficiency, self-efficacy and community integration. Intern and volunteer engagement are essential to IINE’s ability to expand and provide quality services. Together, Volunteer and Career Readiness Specialists will continue to develop and expand current program events including Mock Interview Days and other group-based volunteer activities. Volunteer and Career Readiness Specialists will further refine current job readiness and education pathways coaching models with the goal of creating a program that can then be scaled across additional IINE programs. In addition, Volunteer and Career Readiness Specialists will continue to expand IINE’s recruitment of interns and volunteer recruitment beyond academic settings to engage new and diverse communities.

Responsibilities:
Essential

  • Complete a minimum of 1,500 hours of service, serving through June 30, 2018.
  • Attend all required Commonwealth Corps trainings and service events held by MSA (minimum of 6 total, post orientation) and the International Institute of New England, including a new member orientation on August 15 & 16, 2017.
  • Participate in a minimum of 1 hour of MSA-related activities each week (in person or virtually).
  • Manage intern/volunteer outreach through online educational portals (e.g. college websites), idealist.org, volunteermatch.com, and through in-person recruitment panels engaging Boston’s diverse communities.
  • Screen interested intern/volunteer applicants through in-person and Skype first interviews.
  • Schedule second round interviews with program managers.
  • Conduct reference checks for interns and, as appropriate, extend internship offers.
  • Provide candidates with onboarding training, including paperwork and a general orientation into IINE.
  • Supervise and manage interns on a daily basis to ensure they are following the standards of the IINE Intern/Volunteer Program.
  • Create intern/volunteer profiles in the IINE database and track hours weekly. Provide statistical data to consolidate all intern/volunteer hours once per month.
  • Develop group projects to enhance program delivery, including introducing/tailoring the new coaching model to IINE programning , expanding current Mock Interview Days and developing other group-based events by creating event plans that include volunteer recruitment, orientation to the IINE, and training for the event activities.
  • Assist ESOL program manager in developing coaching models designed to encourage clients to set and meet goals, in particular those interested in career and education planning, with the goal of scaling this model across IINE programming.
  • Partner with IINE program managers to implement coaching model within 2 additional IINE programs.
  • Partner one-on-one with clients to set and meet career and education goals.
  • Provide individual goal setting guidance, and coaching toward the achievement of those goals to clients about career and education readiness. These coaching sessions are in addition to in class time where clients are taught to a specific curriculum by certified ESOL professional.
  • Nurture established relationships with training providers, career centers, education programs and employers to facilitate referrals to skills training and employment opportunities. Where appropriate, partner with program managers to foster new connections with training providers, career centers, education programs and employers. Coach clients to maintain timely communications with providers, career centers education programs and employers to increase the likelihood of success in applications.
  • Under the guidance of program managers, partner one-on-one with clients to develop written Coaching and Career Readiness plans. Where appropriate, collaborate with managers around alternative strategies and approaches that can enhance the efficacy of these plans for future clients.
  • Nurture and enhance positive and trusting relationships with clients by fostering client accountability and effective use of resources. Encourage clients to see their teachers, coaches and volunteers as resources for achieving self-sufficiency, self-efficacy and community integration.
  • Coach clients, especially those seeking career advancement through English language acquisition, individually, outside of classroom instruction, with career and education readiness activities including resume development, cover/thank you letter writing, career and education exploration, job search, interview practice, and job placement / retention

 

Qualifications:
Required

  • Massachusetts residency and legal authorization to work in the United States
  • 18 years of age or older
  • Experience with or interest in volunteerism and community engagement
  • Ability to balance service commitment with other family/work/school/community commitments in a sustainable way
  • Ability/interest to serve in a multi-cultural environment
  • Ability to utilize MS Office and internet applications
  • Strong organizational skills
  • Desire to learn, grow and serve in partnership with our clients
  • Ability to handle multiple tasks and to switch gears quickly
  • Patience speaking with non-native English speakers/non-English speakers

Preferred

  • Knowledge of professional demeanor and behavior
  • Bi-lingual
  • Familiarity with the population we serve
  • Past workforce development experience
  • [Pursuing] BA/MA human services, international relations, workforce development, hospitality, education, or related field

Member Benefits:

  • Stipend of $541.66 every other week while in service, up to $13,000, minus taxes and withholdings;
  • Health insurance (individual coverage only);
  • Completion award of up to $2,500 upon successful completion of service, minus taxes and withholdings;
  • Training and other professional development opportunities;
  • Limited reimbursement for travel to Corps-wide MSA-sponsored activities;
  • Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to that agency's policies;
  • Including travel reimbursement for service-related travel to the Lynn field office, as approved by agency.
  • The opportunity for at least 10 days of planned absences (may include holidays); and
  • Opportunity to join with others with a common sense of purpose as part of the Commonwealth Corps.

Please note that receipt of these stipends/benefits may impact an individual’s eligibility for certain public benefits.


Term of Service:

  • Position Start Date: August 15, 2017
  • Position End Date: June 30, 2018
  • Service commitment will average 38 – 40 hours per week during the following days/times:

o The IINE is open Mondays and Fridays from 8 a.m. to 6 p.m. and Tuesday through Thursdays from 8 a.m. to 9 p.m.
o Service members will be expected to serve an average of 38-40 hours per week with the final schedule to be determined during the interviewing process.
o Although time is somewhat flexible, the ideal schedule will be:

  •     Monday 10 a.m. – 6 p.m.
  •     Tuesday 12 p.m. – 8 p.m.
  •     Wednesday 12 p.m. – 8 p.m.
  •     Thursday 10 a.m. – 6 p.m.
  •      Friday 9 a.m. – 5 p.m.

At least two service days which include evening hours will be required.

Application Instructions:

  • To apply, submit a cover letter and resume as soon as possible, and no later than June 15, 2017 to Michele Ross, Volunteer Coordinator, hr@iine.org, International Institute of New England, 2 Boylston St Fl 3, Boston, MA 02116.

Accepted members will be required to undergo a criminal offender and sexual offender background check.

The International Institute of New England will recruit and select persons in all positions to ensure a diverse and inclusive climate without regard to race, religion, sex, sexual orientation, age, veteran status, color, political affiliation, creed, national origin, marital status, or any other status as protected by federal, state, and local laws. The International Institute of New England welcomes applications from individuals with disabilities and will make reasonable accommodations for interviews and for service upon request.

 

Communications and Events Internship (IINE-Central)

IINE is currently offering internships through its Development Department to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. Responsibilities include assisting with event planning, updating the donor database, assisting with marketing plans, and providing administrative support to development staff. 

Reports to: External Relations Manager

Time Commitment: 
May-August 2017
A minimum commitment of 16 hours per week is required
Days are flexible depending on student schedule and internship manager needs

Key Responsibilities: 

  • Work with External Relations Manager to schedule and maintain IINE Social Media presence
  • Assist with the organization and planning of special events, meetings, and fundraising appeals
  • Work with the Salesforce including (but not limited to) updating records, and tracking emails and phone calls
  • Provide support for monthly Meet and Greets through prep work and day-of support.
  • Assist in developing marketing and promotional materials
  • Provide general administrative assistance

Qualifications: 

  • Social media management experience
  • Knowledge and proficiency in Excel, Outlook, PowerPoint, Word (mail merge experience a plus), Adobe Creative Suite (or similar), and HootSuite, a plus
  • Knowledge of Salesforce or other CRM software.
  • High levels of organization and attention to detail.
  • Proactive mindset and ability to multi‐task in a fast‐paced environment and process unexpected duties and deadlines.
  • High‐levels of professionalism, and discretion in dealing with confidential information.
  • Desire to learn about and gain experience in the Development, Communications, and Events field and/or desire to support the work of a nonprofit serving refugee, asylee and immigrant populations.
     

TO APPLY: Please send a cover letter, resume, and a list of three references to intern@iine.org. Please indicate in your application which internship you are applying for and at which location.

Impact Giving Internship (IINE-Central)

IINE is currently offering internships through its Development Department to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. Responsibilities include assisting with donor screening, donor outreach, meeting and event planning, and providing administrative support to development staff. 

Reports To: Impact Giving Officer

Time Commitment: 
May-August 2017
A minimum commitment of 16 hours per week is required.
Days are flexible depending on student schedule and internship manager needs.

Key Responsibilities: 

  • Help screen and contact individuals who have the capacity to make annual gifts of $1,000 or more
  • Assist the Impact Giving Officer in scheduling meetings through emails and phone calls
  • Research and create summaries for prospective donors, corporations, and grant making organizations 
  • Update contact information for individuals and corporations after outreach.
  • Provide general administrative assistance to the development team

Qualifications: 

  • Knowledge and proficiency in Excel, Outlook, PowerPoint, and Word (mail merge experience a plus)
  • Knowledge of Salesforce or other CRM software
  • High levels of organization and attention to detail
  • Proactive mindset and ability to multi‐task in a fast‐paced environment and process unexpected duties and deadlines
  • High‐levels of professionalism and discretion in dealing with confidential information
  • Interest in a donor facing roll and the opportunity to engage high net worth individuals
  • Desire to learn about and gain experience in the Development, Communications, and Events field and/or desire to support the work of a nonprofit serving refugee, asylee and immigrant populations.
     

TO APPLY: Please send a cover letter, resume, and a list of three references to intern@iine.org. Please indicate in your application which internship you are applying for and at which location.

Operations Internship (IINE-Central)

IINE is currently offering an internship through its Central office to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. Responsibilities include assisting with data clean up and importation, conducting historical research, coordinating staff around contract requirements, and providing general administrative support to Operations and Quality Assurance teams. This is a great opportunity for someone who would like to observe and understand the inner workings of a small non-profit. 

Reports To: Operations Manager, Data Manager

Time Commitment: 
May-August 2017
A minimum commitment of 16 hours per week is required.
Days are flexible depending on student schedule and internship manager needs.

Key Responsibilities: 

  • Support the cleanup and entry of client data and development records
  • Assist the Data Manager in creating graphic representations of data for organizational learning and stakeholder outreach
  • Help convert completed webforms to Salesforce records and flag noteworthy prospects for development outreach; coordinate with the Operations Manager to ensure outreach is redirected to relevant staff
  • Maintain contact sheets for the institution's Advisory Councils and Board of Directors
  • Update contact information for corporate and foundation records
  • Assist with clean up and archiving of historical donor and partner data
  • Research IINE's history and past programming; create a timeline that demonstrates fluctuations and trends in services provided and communities engaged
  • Assist the Operations Manager in auditing administrative processes and files
  • Coorinate with staff to ensure files are organized and filed centrally
  • Provide general administrative assistance to the Operations and Quality Assurance teams

Qualifications: 

  • Knowledge and proficiency in Excel, Outlook, PowerPoint, and Word (mail merge experience a plus)
  • Knowledge of Salesforce or other CRM software
  • High levels of organization and attention to detail
  • Proactive mindset and ability to multi‐task in a fast‐paced environment and process unexpected duties and deadlines
  • High‐levels of professionalism, and discretion in dealing with confidential information
  • Interest in data, organization history/learning, quality control, or administration a plus
  • Desire to learn about and gain experience in the administration of an established, regional non-profit and/or desire to support refugee, asylee and immigrant populations.

    TO APPLY: Please send a cover letter, resume, and a list of three references to intern@iine.org. Please indicate in your application which internship you are applying for and at which location.

Development Operations and Stewardship Manager (IINE-Central)

Job Archived

Thank you for your interest in joining the International Institute of New England. At this time this position has been filled and we are no longer reviewing applications. Please review our current opportunities for more recent postings.

We aspire to leave previous job postings on this site as a public archive. Please note however that these postings do not necessarily represent an existing position at the International Institute of New England. 

The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking a Development Operations and Stewardship Manager for its Boston office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Chief Development Officer
Supervises: Part-time Gift Processor, Research/Data Intern
Status: Exempt

Overview:
The Development Operations and Stewardship Manager is responsible for working closely with the Chief Development Officer and development staff on donor stewardship, including the identification and cultivation of new donors.  S/he manages all appeals (electronic and direct mail), large-scale events, and smaller “point of entry” events designed to attract new supporters to the Institute.  The Development Operations and Stewardship Manager manages the Institute’s Salesforce Database and Mailchimp electronic email system.  S/he oversees the Gift Processor and is responsible for timely gift processing and reconciliation with the finance office.  S/he is responsible for managing the department’s budget.
 

Qualifications:

  • Bachelor’s Degree required
  • 3-5 years of donor management and event management experience 
  • Experience with Salesforce or similar donor/client management systems
  • Experience managing budgets and external vendors
  • Demonstrated experience developing relationships with new donors and prospects
  • Someone who enjoys and looks at fundraising as a great deal of fun, and someone who is energized by engaging and developing relationships with donors and external stakeholders
  • Strong writing skills (writing sample required) and highly proficient in Microsoft Office
  • Ability to work respectfully in a multicultural environment and a person with prior or current interest in refugees and immigrants
  • Ability to multi-task in a fast-paced environment and process unexpected duties and deadlines
  • A professional with a growth mindset, a person with a high level of personal and professional accountability, and someone who will enjoy being part of a team that has a laser-like focus on achieving the Institute’s annual and multi-year revenue goals
  • Excellent organizational and problem-solving skills 
  • Attention to detail


Duties and Responsibilities:
EVENT MANAGEMENT

  • Responsible for managing logistics for major events (Golden Door, International Women’s Day, and events in Manchester and Lowell), including venue selection and negotiation, budget, the creation and execution of the “run of the show,” staff preparation and assignments, and event debrief. 
  • Provide support to event committees, collaborating with the Impact Giving Officer to leverage the committee’s talents and interests as appropriate.     
  • Manage follow-up activities for each event, including an email to the IINE mailchimp database, acknowledgment letters, the identification of key prospects to be cultivated by the Impact Giving Officer and other staff. 
  • In collaboration with site staff, organize regular “Points of Entry” events at IINE sites that introduce prospective donors to the work of the Institute.
  • In collaboration with the External Relations Manager, oversee the design and production of print collateral and visual presentations for all events.

 
STAKEHOLDER ENGAGEMENT

  • In collaboration with the External Relations Manager, develop and manage all appeal efforts, including writing copy with input from team members, leadership, and program staff. 
  • Support the development office’s efforts to identify and cultivate donors to the Institute.
  • Help develop and support individual giving societies and engagement initiatives.
  • Oversee the tracking of donor relationships and communications, donor reports and requests, collateral materials, and solicitations.
  • Responsible for the weekly development tracker and for all development data in the monthly dashboard, which is communicated to staff and Board members.

DATABASE ADMINISTRATION

  • Manage the part-time Gift Processor.
  • Oversee the expansion and management of the Salesforce database.
  • Manage Mailchimp integration to ensure consistent electronic communications with stakeholders. 
  • Insure proper recording and receipts of donations to the Institute and timely acknowledgment letters to all donors.
  • Manage the reconciliation process with the finance office.
  • Create and maintain accurate reporting and lists for staff usage and development reporting.
  • Perform other duties as assigned

To Apply: 
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.


Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.