Post-Resettlement Services Internship (IINE-Lowell)

IINE is currently offering internships through its Lowell office to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. Responsibilities include case management tasks and advocating on behalf of clients while meeting with local and partnering agencies and organizations.

Time Commitment:

  • August - December 2017
  • A minimum commitment of 20 hours per week is required. 
  • Days are flexible depending on student schedule and internship manger needs.


Key Responsibilities:

  • Assist Post-Resettlement Services case manager(s) with client cases.
  • Facilitate cultural reception and orientation of newly arrived refugees.
  • Research appropriate resources for refugees and/or low-income families.
  • Obtain Massachusetts IDs for newly arrived refugees.
  • Assist or accompany refugees with appointments and with navigating the Greater Lowell public transit system.
  • Assist in registering refugee children for school.
  • Troubleshoot and problem-solve case-related issues.
  • Running out of office errands with clients to DTA and SSA. Activate EBT cards for food stamps.
  • Attend occasional staff and partner meetings.
  • Complete basic administrative tasks including filing and forms assistance and other tasks as needed.




  • Interest in international, refugee and asylee issues.
  • Excellent communication and advocacy skills.
  • Organized with great attention to detail.
  • A command of Microsoft Word, Excel, Outlook, and PowerPoint.
  • High-levels of professionalism, discretion and maturity in dealing with confidential information.
  • Bi-lingual and bi-cultural experience a plus.
  • Comfort in or willingness to learn navigating the Lowell area on public transit. Driver’s license and/or car a plus.
  • Fluency in Arabic, French, Spanish, Nepali, or Burmese highly desirable but not necessary.



TO APPLY: Please send a cover letter, résumé, and a list of three references to Please indicate in your application which internship you are applying for and at which location.