Employment and Economic Advancement Manager (IINE-Boston)

This position is on hold temporarily as needs are assessed.  Please check back in the future for more information.  


The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Employment and Economic Advancement Manager for its Boston, Massachusetts office.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields.  Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Available Position: Employment and Ecnomic Advancement Manager

Reports to: Boston Site Director

Supervision: Skills Training Coordinator; Employment and Skills Training Case Specialist; Employment Specailists

Salary Grade: 7

Employment Status: Exempt


The Employment and Economic Advancement Manager is new position at IINE’s Boston site focused on the transformation of the Boston site into a career and education center for new Americans. The Employment and Economic Advancement Manager will oversee the expansion of employment and skills training programming with a focus on the promotion of economic advancement for refugees and immigrants by building pathways into middle skills and middle income jobs. The purpose of these programs is to directly contribute to client attainment, retention, and advancement in family supporting jobs.

The Employment and Economic Advancement Manager will focus on the intersection between employer’s need for skilled workers and client’s needs for the training, education, and placement services that lead to jobs with family-sustaining wages. The Manager will grow IINE Boston’s successful Hospitality Training and Service Industry Training programs; will strengthen employment programming focused on job readiness, placement, retention, and advancement; and will innovate and pilot new programming that provides a continuum of services to bridge the unique skills and barriers faced by refugees and immigrants in entering the Boston area workforce.

This position is a member of the Boston Site Management team. Boston programs and services utilize an integrated service approach and the Employment and Economic Advancement Manager will work closely with other management staff and other Boston programs as well as key external program and employer partners. The Manager works closely with the Boston Site Director on program strategy and budgeting, and priority responsibilities include employer engagement, data-driven program performance management, supervision of program staff, and program contract reporting. 

Duties and Responsibilities

  • Responsible for skills training and employment program design and management.
  • Oversee Skills Training Coordinator, Employment and Skills Training Specialists, and Employment Specialists and work in collaboration with staff on program design, delivery, and implementation of services.
  • Grow new employer partnerships and maintain employer partnerships with hotels, hospitals, and banks.
  • Develop and pilot new programming initiatives.
  • Research market and job trends; keep current on relevant information that prepares participants for the world of work.
  • Grow, oversee, and increase the visibility and impact of the Boston site Employment Advisory Board.
  • Convene and work in collaboration with post-secondary education institutions and employer partners on program design, delivery, and implementation of services.
  • Assist in the development of program proposals and planning.
  • Responsible for all program contract reporting.
  • Represent the organization at meetings, conferences and events.
  • Process invoices for program contracts and vouchers and send to funders.
  • Recruit, engage, and supervise staff, volunteers, and interns to meet program goals.
  • Responsible for tracking and reporting on program data and evaluating outcome measurements. This includes managing and monitoring data entry into two mandated online databases –CTK Apricot and Salesforce.
  • Responsible for successful program audits to ensure programs meet all compliance requirements per contract agreements by external government funders.
  • Nurture the positive, strengths-based approach that partners with participants as they work toward self-sufficiency.
  • Contribute to a workplace climate of mutual respect and treating others with dignity.


  • Bachelor’s Degree required in human services, education, or business; Master’s Degree preferred.
  • Minimum of three years of professional experience in supervisory role in workforce development and adult education, particularly in teaching, employer management, and job development; Boston area experience highly preferred.
  • Demonstrated experience in designing, implementing, and managing employment and skills trainingprogramming, including consumer-driven services.
  • Experience and desire to serve diverse cultures and adults with barriers.
  • Ability to provide long-range operational and strategic workforce development program  planning that is compatible with the role and mission of the International Institute of New England.
  • Excellent leadership, management, and supervision skills.
  • Demonstrated ability to manage government contracts and contract reporting.
  • Experience with creating and maintaining budgets and cost-benefit budget analysis.
  • Experience in creating effective working relationships with a variety of stakeholders including but not limited to participants, employer partners, post-secondary educators, nonprofit agencies, state, city, and county representatives.
  • Demonstrated leadership, organization, communication, management and project management skills.
  • Outstanding communication skills including written, verbal, and presentation skills required.
  • Excellent interpersonal skills required.
  • Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously.
  • Command of Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to access and work within mandatory program reporting online databases (Salesforce, CTK Apricot).
  • High-level of discretion and maturity in dealing with confidential client information.
  • Must have reliable transportation, valid driver’s license and good driving record.
  • Bi-lingual and bi-cultural experience a plus.

Perform all other duties assigned by supervisor.

To Apply
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line.  Qualified applicants will be contacted; references will be required at the time of the interview.  

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.