Commonwealth Corps Volunteer and Career Readiness Specialist Member (IINE-Boston)

Commonwealth Corps Service Position Description

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International Institute of New England
Commonwealth Corps Volunteer and Career Readiness Specialist

The mission of the Commonwealth Corps is to engage Massachusetts residents of all ages and backgrounds in service to strengthen communities, address unmet community needs, and increase volunteerism.

Commonwealth Corps members with the International Institute of New England will serve 10.5 months in a full-time capacity. What they have in common is a desire to put their talents and ideas to use in the service of their communities and the Commonwealth.

The mission of the International Institute of New England (IINE) is to invest in the future of our cities and towns by preparing immigrants for participation in the social, economic, and political richness of American life through active citizenship. IINE is hosting 2 full-time members to serve Commonwealth Corps Volunteer and Career Readiness Specialists, in Boston, MA. Volunteer and Career Readiness Specialists will serve within IINE’s Economic Advancement services to recruit interns/volunteers and conduct direct service programming. Primary client goals are to have the ability to access public benefits and resources, develop essential English skills, explore education and career readiness, learn how to navigate systems, obtain employment, and achieve self-sufficiency, self-efficacy and community integration. Intern and volunteer engagement are essential to IINE’s ability to expand and provide quality services. Together, Volunteer and Career Readiness Specialists will continue to develop and expand current program events including Mock Interview Days and other group-based volunteer activities. Volunteer and Career Readiness Specialists will further refine current job readiness and education pathways coaching models with the goal of creating a program that can then be scaled across additional IINE programs. In addition, Volunteer and Career Readiness Specialists will continue to expand IINE’s recruitment of interns and volunteer recruitment beyond academic settings to engage new and diverse communities.


  • Complete a minimum of 1,500 hours of service, serving through June 30, 2018.
  • Attend all required Commonwealth Corps trainings and service events held by MSA (minimum of 6 total, post orientation) and the International Institute of New England, including a new member orientation on August 15 & 16, 2017.
  • Participate in a minimum of 1 hour of MSA-related activities each week (in person or virtually).
  • Manage intern/volunteer outreach through online educational portals (e.g. college websites),,, and through in-person recruitment panels engaging Boston’s diverse communities.
  • Screen interested intern/volunteer applicants through in-person and Skype first interviews.
  • Schedule second round interviews with program managers.
  • Conduct reference checks for interns and, as appropriate, extend internship offers.
  • Provide candidates with onboarding training, including paperwork and a general orientation into IINE.
  • Supervise and manage interns on a daily basis to ensure they are following the standards of the IINE Intern/Volunteer Program.
  • Create intern/volunteer profiles in the IINE database and track hours weekly. Provide statistical data to consolidate all intern/volunteer hours once per month.
  • Develop group projects to enhance program delivery, including introducing/tailoring the new coaching model to IINE programning , expanding current Mock Interview Days and developing other group-based events by creating event plans that include volunteer recruitment, orientation to the IINE, and training for the event activities.
  • Assist ESOL program manager in developing coaching models designed to encourage clients to set and meet goals, in particular those interested in career and education planning, with the goal of scaling this model across IINE programming.
  • Partner with IINE program managers to implement coaching model within 2 additional IINE programs.
  • Partner one-on-one with clients to set and meet career and education goals.
  • Provide individual goal setting guidance, and coaching toward the achievement of those goals to clients about career and education readiness. These coaching sessions are in addition to in class time where clients are taught to a specific curriculum by certified ESOL professional.
  • Nurture established relationships with training providers, career centers, education programs and employers to facilitate referrals to skills training and employment opportunities. Where appropriate, partner with program managers to foster new connections with training providers, career centers, education programs and employers. Coach clients to maintain timely communications with providers, career centers education programs and employers to increase the likelihood of success in applications.
  • Under the guidance of program managers, partner one-on-one with clients to develop written Coaching and Career Readiness plans. Where appropriate, collaborate with managers around alternative strategies and approaches that can enhance the efficacy of these plans for future clients.
  • Nurture and enhance positive and trusting relationships with clients by fostering client accountability and effective use of resources. Encourage clients to see their teachers, coaches and volunteers as resources for achieving self-sufficiency, self-efficacy and community integration.
  • Coach clients, especially those seeking career advancement through English language acquisition, individually, outside of classroom instruction, with career and education readiness activities including resume development, cover/thank you letter writing, career and education exploration, job search, interview practice, and job placement / retention



  • Massachusetts residency and legal authorization to work in the United States
  • 18 years of age or older
  • Experience with or interest in volunteerism and community engagement
  • Ability to balance service commitment with other family/work/school/community commitments in a sustainable way
  • Ability/interest to serve in a multi-cultural environment
  • Ability to utilize MS Office and internet applications
  • Strong organizational skills
  • Desire to learn, grow and serve in partnership with our clients
  • Ability to handle multiple tasks and to switch gears quickly
  • Patience speaking with non-native English speakers/non-English speakers


  • Knowledge of professional demeanor and behavior
  • Bi-lingual
  • Familiarity with the population we serve
  • Past workforce development experience
  • [Pursuing] BA/MA human services, international relations, workforce development, hospitality, education, or related field

Member Benefits:

  • Stipend of $541.66 every other week while in service, up to $13,000, minus taxes and withholdings;
  • Health insurance (individual coverage only);
  • Completion award of up to $2,500 upon successful completion of service, minus taxes and withholdings;
  • Training and other professional development opportunities;
  • Limited reimbursement for travel to Corps-wide MSA-sponsored activities;
  • Limited travel reimbursement from their host site for certain service-related travel away from their usual service location, according to that agency's policies;
  • Including travel reimbursement for service-related travel to the Lynn field office, as approved by agency.
  • The opportunity for at least 10 days of planned absences (may include holidays); and
  • Opportunity to join with others with a common sense of purpose as part of the Commonwealth Corps.

Please note that receipt of these stipends/benefits may impact an individual’s eligibility for certain public benefits.

Term of Service:

  • Position Start Date: August 15, 2017
  • Position End Date: June 30, 2018
  • Service commitment will average 38 – 40 hours per week during the following days/times:

o The IINE is open Mondays and Fridays from 8 a.m. to 6 p.m. and Tuesday through Thursdays from 8 a.m. to 9 p.m.
o Service members will be expected to serve an average of 38-40 hours per week with the final schedule to be determined during the interviewing process.
o Although time is somewhat flexible, the ideal schedule will be:

  •     Monday 10 a.m. – 6 p.m.
  •     Tuesday 12 p.m. – 8 p.m.
  •     Wednesday 12 p.m. – 8 p.m.
  •     Thursday 10 a.m. – 6 p.m.
  •      Friday 9 a.m. – 5 p.m.

At least two service days which include evening hours will be required.

Application Instructions:

  • To apply, submit a cover letter and resume as soon as possible, and no later than June 15, 2017 to Michele Ross, Volunteer Coordinator,, International Institute of New England, 2 Boylston St Fl 3, Boston, MA 02116.

Accepted members will be required to undergo a criminal offender and sexual offender background check.

The International Institute of New England will recruit and select persons in all positions to ensure a diverse and inclusive climate without regard to race, religion, sex, sexual orientation, age, veteran status, color, political affiliation, creed, national origin, marital status, or any other status as protected by federal, state, and local laws. The International Institute of New England welcomes applications from individuals with disabilities and will make reasonable accommodations for interviews and for service upon request.