Employment and Training Manager (IINE-Manchester)

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The International Institute of New England, a nongovernmental, not-for-profit, New England-based organization dedicated to addressing the needs and rights of refugees and immigrants, is seeking an Employment and Training Manager for its Manchester office. 

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Candidates need to approach issues creatively and thoughtfully. In addition, all candidates should possess the following set of qualifications:

  • Excellent verbal and oral communication skills
  • Excellent organizational and time management skills
  • Detail-oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently

Reports to: Program Director
Supervision: Employment Specialists and Industry Training Specialists
Status: Exempt

The Employment and Training Manager utilizes data-driven and outcome-focused management to guide employment and training programs at the Manchester site. Working closely with the Program Director, Program Administrator, and Education Manager, the Employment and Training Manager oversees the operations of the site’s employment and industry training services, including program planning and development, contextualized skills training services, employer recruitment and partnership, staff recruitment and supervision, and program performance, monitoring and evaluation.


  • Bachelor’s degree required in Non-Profit Management, Business, Social Services or closely related field; Master’s degree preferred.
  • 2-5 years program management, preferably managing manufacturing, healthcare and/or hospitality sector employment and skills training programs, departments or organizations; specific experience in developing and managing successful employment programming preferred.
  • Excellent leadership, management and supervision skills.
  • Outstanding communication, team-building, and conflict resolution skills. 
  • Strong writing and presentation skills.
  • Commitment to advancing human rights and humanitarian work.
  • Experience working across languages and cultures, able to demonstrate cultural competency.
  • Experience with cost/benefit analysis. 
  • Computer skills including proficiency in Microsoft Word, Excel, and Outlook.
  • Experience with data-entry and related systems; familiarity with Apricot preferred.
  • Flexible availability— willingness to work evening and weekends as required.

Duties and Responsibilities:

  • Responsible for the planning, development, and implementation of employment and training services programming, including grant and contract development, reporting, and policy setting for program activities.
  • Recruit employers and build placement pipelines and partnerships
  • Develop industry-specific contextualized training programs in the areas of manufacturing, healthcare, and hospitality
  • Provide direct oversight and management of program grants and contracts.
  • Supervise the day-to-day operations of programs across the two programming areas by developing systems and procedures that respond to diverse client needs.
  • Monitor required documentation, data collection, and reporting for contracts/programs and ensure that programs are in compliance with IINE goals and contractual guidelines.
  • Assess and evaluate program effectiveness and outcomes to ensure responsiveness to client needs.  Work with program staff to implement program modifications to reflect contractual regulations, client needs, and the IINE mission and goals.
  • Develop recruitment strategies to engaged new students, both refugees and immigrants, in employment and training services.
  • Supervise and evaluate direct reports, indirectly supervise all program staff. 
  • Provide guidance, support and leadership to program staff including regular performance feedback and supporting individual team member’s goals.
  • Oversee screening and management of program interns and volunteers.

To Apply:
Please send your cover letter, resume, and salary expectations to Human Resources (HR@iine.org) with your name and position in the subject line. Qualified applicants will be contacted; references will be required at the time of the interview.

No telephone calls please.

Position will remain open until filled.

The International Institute is an Equal Opportunity Employer. Immigrants, women, people with disabilities, people of color, and LGBTQ candidates are encouraged to apply.