INTERNATIONAL INSTITUTE OF NEW ENGLAND INTERNSHIP PROGRAM
The International Institute of New England (IINE) is a 501(c)(3) non‐profit organization based in Boston, Massachusetts, with offices in Boston (and a satellite office in Lynn), Lowell, and Manchester, New Hampshire. The mission of the International Institute of New England is to invest in the future of our cities and towns by preparing refugees and immigrants for participation in the social, economic and political richness of American life through active citizenship.
The IINE Internship Program offers outstanding opportunities for college students, graduate students, and recent graduates. All internships are unpaid and correspond roughly with the semester system:
Fall: September – December (Applications due by August 1)
Spring: January – April (Applications due by December 1)
Summer: May – August (Applications due by April 1)
The International Institute of New England-Lowell is currently offering internships in a number of programs to students with demonstrated interest or experience in serving refugee, asylee, and immigrant populations. An intern can expect to be assigned to one or two of the programs outlined below. Each internship also includes an educational component, through which interns contextualize their experience and reflect on their service.
- A minimum commitment of 20 hours per week is required.
- Days are flexible depending on intern’s schedule and program needs.
Programs and Responsibilities:
- English for Speakers of Other Languages: ESOL classes are held weekday mornings. Intern responsibilities include assisting in classes designed to teach spoken and written English, conducting community orientation, and facilitating one-on-one orientation for newly arrived refugee clients. All ESOL interns will be supervised by the education manager and can expect to gain valuable experience developing lesson plans, conducting workshops, and tutoring students.
- Community Services: Our Community Services program coordinates case management and other services for resettled clients 90+ days after arrival. Intern responsibilities include assisting staff with case management (applying for temporary financial assistance, advocating for health and social services), helping to coordinate referrals to a wide variety of social services, and managing records.
- Refugee Resettlement Services: Our Resettlement program coordinates the arrival and integration of refugees, asylees, and other clients up to 90 days after arrival. Intern responsibilities include assisting case specialist with case management (securing housing, applying for temporary financial assistance, accompanying clients to the Department Transitional Assistance, health clinics, social security office, etc.), conducting cultural and workforce orientation workshops for recently arrived refugees, and managing records
- Employment Services: Our employment program places newly-arrived refugees into their first jobs in the US. The Lowell office has a staff of employment professionals to assist in and support job search efforts. The workforce development intern will support employment staff to provide links between clients and employers, provide one-on-one assistance to clients working on resumes and job applications, and practice with clients ahead of interviews.
- First Contact & Communications: Intern responsibilities include helping to staff the front desk, serving as a resource and guide for new clients, matching client needs to services, assisting in document collection and filing, and managing client questions and requests.
- Interest in international, refugee, asylee, and/or immigrant issues
- Excellent oral and written communication skills
- Experience advocating on behalf of others
- Highly organized with great attention to detail
- Ability to handle multiple tasks and to switch gears quickly
- Professionalism, discretion, and maturity in dealing with confidential information
- Ability to work respectfully in a multicultural environment
- Patience speaking with non-native English speakers/non-English speakers
- Comfort navigating the Boston area on public transit
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Driver’s license and/or car a plus
- Language skills in Arabic, French, Spanish, and Somali highly desirable
TO APPLY: Please send a cover letter, résumé, and list of three references as a single .pdf file, saved as your first and last name, to email@example.com. Please indicate in your cover letter which programs you are interested in and why. Applications without a cover letter will not be considered.