الوسم: اللاجئون

Salman’s Story: A Young Pakistani Refugee Finds His Calling in Healthcare

بقلم دانييل غوتييه على January 7, 2026. نُشر في المدونة, قصص العملاء, دعم التوظيف, التدريب على المهارات الوظيفية, لويل, إعادة توطين اللاجئين, برمجة الشباب.

Life in Malaysia as Refugees

Born in Karachi, Pakistan, Salman and his family were forced to flee to Malaysia when he was just seven years old. “I never went back to Pakistan,” he says.

Life in Kuala Lumpur was challenging: “As refugees, you are not allowed to work, so my family had many financial issues.” Thankfully, Salman’s family found a supportive community, who helped make sure he could complete his schooling and enroll in college.

The Long, Uncertain Road to the U.S.

For years, Salman and his family hoped for resettlement in the United States, but after multiple medical exams, little communication, and fourteen years of waiting, they doubted the chance would ever come. “I had given up,” Salman reflects. “Then one day, we received a call. I was shocked.” With just two weeks to prepare, Salman, his parents, and his two younger brothers said goodbye to friends, teachers, and neighbors and boarded a flight from Kuala Lumpur to Dubai, then another to New York, before finally driving to their new home: Lowell, Massachusetts.

Coming to the U.S. was an incredible opportunity, but those early days were still tough: “When we came here, we didn’t have a car, and it was snowing. I was so down. I was not the same Salman.” He missed his community and the familiarity of his previous life. Thankfully, he didn’t have to navigate this transition on his own.

Discovering a New Career Interest

IINE was there to support Salman and his family from day one. Case workers helped them secure housing and get settled in their new home, and then introduced Salman to IINE’s Refugee Youth Program. The program provides case management and educational and career support for youth ages 16-21, ensuring young refugees succeed in school, build job skills, and connect with their peers and community.

Salman dove headfirst into every opportunity available to him. He became a regular at IINE’s youth workshops and yoga sessions, always a smiling face and active participant.

He was also eager to continue his college education, but as a refugee, he had to wait a year before becoming eligible for tuition assistance. During this period, IINE’s Youth team learned of Salman’s growing interest in healthcare. Last fall, they encouraged him to enroll in IINE’s free Certified Nursing Assistant training program. When he sought to gain more hands-on experience, IINE’s Employment team helped him find a job at a skilled nursing and rehabilitation facility as a personal caregiver. By spring, Salman’s hard work had paid off. He passed the licensing exam to become a registered Certified Nursing Assistant.

Finding Sunnier Days

Salman says that if he were to take away one lesson from the obstacles and opportunities he’s encountered, it’s that “the dark clouds are not going to always be there.” These days, he finds there’s more sunshine.

With IINE’s support, Salman has secured a scholarship, enrolled at a local college, and is now pursuing a degree in biology. “I count my blessings every day. Going to school and attending lectures is a blessing to me. Working as a Certified Nursing Assistant and helping my residents is a blessing.”

Salman hopes to work in medicine one day, potentially as a general practitioner or civil surgeon. Whatever role he lands on, he knows it will be in service of others: “Serving, volunteering, and helping people—that’s my hope for the future. I wouldn’t be here, I wouldn’t even be able to speak English, if other people hadn’t helped me when I needed it the most.”

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يقوم اللاجئون والمهاجرون برحلات طويلة وصعبة للهروب من العنف وإعادة بناء حياتهم في الولايات المتحدة .

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Meet Our 2025 Interns

بقلم دانييل غوتييه على December 22, 2025. نُشر في المدونة, بوسطن, لويل, مانشستر, فريقنا.

Every spring, summer, and fall brings a new group of bright, passionate interns to our team. In this post, hear from four of this year’s interns, who made an impact across the organization.

Elias Rodriguez, Advocacy Intern
Tufts University

What are you studying, and what drew you to those studies?
I am currently finishing my degree in Race, Colonialism, and Diaspora Studies and Civic Studies. When I knew I wanted to engage in work supporting immigrants, I saw two paths of study to be paramount for providing a good context for my work. I wanted to study why refugees are coming to the United States and understand in greater depth how colonialism has shaped paths of migration through displacement, and I have focused specifically on studying displacement in Latin America. I also wanted Civic Studies so my major would be based on both studies and practice. Civic Studies is geared towards studying how to make social change, and I have been able to participate in experiences that have informed how I understand my role in social change and have allowed me to gain skills through both study and direct practice. 

What led you to an internship at IINE?
I had heard about IINE both through friends who worked there and from some family members. My friend was an intern at IINE this past summer and really enjoyed it. As I entered my capstone internship for my Civics Studies major, I wanted to continue my work in supporting immigrants in the area, both at the Center to Support Immigrant Organizing and Enroot Education. The advocacy branch at IINE felt like a good fit, both because of my prior experience and the growing need for advocacy on all levels for pro-refugee policy after the suspension of the refugee program. 

What did you do as an IINE intern, and how did it help prepare you for future work?
I had a few main tasks. One was helping to facilitate meetings with our volunteers. Another was attending meetings for related advocacy organizations to take notes, which I shared with the advocacy team as we coordinated calls to action and policy updates for the week.

My biggest project was a policy-tracking sheet that shows legislation co-sponsored by Massachusetts and New Hampshire representatives that affects refugees. I focused on representatives from the areas that IINE volunteers live in so that they’ll have an easy tool for understanding how their representatives are acting and which politicians they must put pressure on to make meaningful changes in policy. This specific project enriched my understanding of local politics and attitudes towards refugees. I also feel that it has prepared me for more long-term research work that can help spur action for my colleagues now and in the future. 

What was the work environment like at IINE?
IINE provides a vast amount of services and has a large variety of departments. I did not understand the full extent of this until I started working at the office. From the moment you walk in, folks in the resettlement branch are sitting and speaking with clients. Meetings are happening around policy and advancement in conference rooms. People are typing away at their desks and making signs for future IINE events. The office is clearly filled with highly mobilized individuals who are passionate about making refugees feel at home in our shared community, and the determination and passion are infectious to work alongside.  

Would you recommend this internship to other students?
100%! IINE is an organization doing incredibly important work to resettle refugees, and the opportunities to collaborate with people to support the mission are diverse and plentiful. There is so much to learn from everyone, and the work environment is friendly and productive. 

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Zhuo (Claire) Pang, Lowell Community Services Intern
University of Sheffield (UK)

What are you studying, and what drew you to those studies?
I am currently a Ph.D. student in Urban Studies and Planning. My research focuses on how newly arrived immigrants experience and navigate urban spaces. I have a background in architecture and urban design, and I previously studied and worked in the Boston area.

Outside of academia, I’ve volunteered in different roles that exposed me to the everyday experiences of refugees and immigrants in general, which deeply shaped my interests. This Ph.D. brings together my academic training in urban space with my passion for working with immigrant communities. It is also personal for me, as I am an immigrant from China myself.

What led you to an internship at IINE?
My research led me to seek out organizations that support immigrants in the Greater Boston area, and IINE stood out as one of the refugee resettlement agencies in New England.

I initially planned to volunteer, but then I discovered IINE’s internship program, which aligned well with my fieldwork schedule. I applied and was very happy to be accepted. Through this internship, I hoped to gain hands-on insight into how newly arrived immigrants are welcomed and supported, and to better understand the everyday challenges they face as they navigate life in a new city.

What did you do as an IINE intern, and how did it help prepare you for future work?
As an intern, I worked closely with the Community Services team, primarily supporting resettlement and placement work. My responsibilities included welcoming new families, assisting with intakes and cultural orientation sessions, organizing case binders, and helping with case notes. I also worked with the volunteer team, joining bus tours and walking tours with clients. The work was varied, and I often stepped in as a helping hand wherever support was needed.

This internship gave me a rare, first-hand window into the refugee resettlement process and the support needed by newly arrived immigrants. For someone with a background in urban design and an interest in welcoming and inclusive cities, this perspective is quite unique. It deepened my understanding of this specific population group and their everyday needs.

Beyond that, the experience strengthened my ability to work across cultural and language differences and to collaborate with people from very different backgrounds than my own. These experiences have been valuable for my future research and practice.

Any highlights?
One of the highlights for me was working in-person with clients—whether on bus tours, walking tours, or accompanying people to everyday places like laundromats and grocery stores. As someone who is deeply interested in how people relate to urban spaces, it felt like a real privilege to help introduce newcomers to the city.

At the same time, because I was also new to Lowell, many clients showed me which places mattered most to them. In those moments, they became the guides. Walking through the city together and learning from each other made these experiences especially meaningful.

What was the work environment like at IINE?
IINE has an inclusive and friendly work environment. I am happy to see former clients now working at IINE and actively championing efforts to support newly arrived immigrants. Their lived experiences bring a strong sense of empathy and commitment to the work.

Like many social service organizations, the work often involves navigating uncertainty—whether due to funding cycles, policy changes, or shifting waves of migration. Even so, I found the team to be very supportive and kind toward one another, with a strong ethic of care that helps prevent burnout.

Would you recommend this internship to other students?
I would recommend this internship to students who are interested in working with immigrant communities or who have projects or career goals related to this field. It is also a great opportunity for those who are curious and want to explore whether this kind of work is something they want to commit to in the long run.

Through my outreach work, I’ve met people at other organizations who were once interns at IINE and have since continued along similar career paths, which speaks to the lasting impact of the program. A three-month internship offers experience and can be a valuable way to clarify interests and shape future professional directions.

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Lilly Medeiros, Lowell Benefits Administration Intern
William & Mary Law School

What are you studying, and what drew you to those studies?
I’m studying international law. I was drawn to this field because of the potential of working with clients from across the globe, expanding my worldview, and creating diverse opportunities to advance justice both in the United States and worldwide.

What led you to an internship at IINE?
I was excited to get early opportunities to work in immigration and with a diverse client base even before starting law school. I didn’t know exactly what I wanted to do at IINE, I just knew I wanted to work in immigration. So, I applied to nearly every internship IINE offered and was fortunate enough to be offered one!

What did you do as an IINE intern, and how did it help prepare you for future work?
Much of my time was spent working directly with clients’ government benefits, such as the Refugee Cash Assistance Program and Temporary Assistance for Needy Families received through IINE. I was able to get a view into the everyday lives of the clients we served and see how agencies like IINE make a positive difference in the lives of immigrants. Plus, I gained office and database administration experience that is transferable to many different careers.

Any highlights?
I loved sitting in on biweekly “dispo” meetings and hearing my fellow staff members share updates on the progress they had made with various clients and operational goals throughout the summer. It was so engaging to hear them problem-solve and come up with solutions for specific client goals, working around unexpected hurdles as a team. It was clear how well the staff knew each client and family, and how many were willing to take on challenges even outside their specific line of work to ensure their clients were successful.

What was the work environment like at IINE?
Collaborative and supportive. Most people work with their office doors open and are super responsive to Teams messages if you need help. I was never afraid to ask my coworkers questions or to ask for translation help. Also, they train you well—I was always walked through with a demo before being assigned a task to complete.

Would you recommend this internship to other students?
I would! I had great opportunities to work with a diverse and collaborative client base and staff, coming away with excellent cross-cultural communication skills and administration and organization skills. I was given great opportunities to take on real responsibility, even as an intern. If you’ve never worked in a professional office or nonprofit setting, this is a great way to gain exposure and experience in a supportive environment.

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Emily Bisson, Manchester Employment Intern
Mount Holyoke College

What are you studying, and what drew you to those studies?
I am currently a junior double-majoring in International Relations and Economics. I also have a specialized minor in Law, Public Policy, and Human Rights. I have always known that I want to pursue a career where I can work with people and help those in need. I was drawn to these studies because of my interest in politics and learning about the world around me. After choosing my international relations major, I took a few economics courses and really enjoyed how these classes were able to explain how our current system has created a world full of so many inequalities. I hope to use my education to eventually pursue a career in law, specifically immigration law. 

What led you to an internship at IINE?
I am a lifelong resident of Manchester, and I was really excited about the opportunity to work with my own local community and make a positive impact. Additionally, I wanted to learn more about immigration law, and I also wanted the chance to work directly with clients rather than just in the office. IINE gave me the opportunity to learn more about my interests, engage directly with clients, and become more involved in my local community. 

What did you do as an IINE intern, and how did it help prepare you for future work?
I worked with the team of career specialists on tasks like meeting with clients to complete intakes, searching and applying for jobs, and helping out at various IINE events.

My main project for the summer was designing and teaching a driver’s education course for clients who are working towards earning their driver’s license in New Hampshire. I worked with Career Services Manager Andrew Cullen to outline what content needed to be included in the course. I made slideshows for each class, along with quizzes and homework assignments for clients. I then worked with the Career Services team to conduct outreach and find interested clients, and then I had the amazing opportunity to teach the class to the first cohort of students!

This entire process helped prepare me for future work, as it gave me an opportunity to build confidence in working independently. While the Career Services team was always there to support me and check in, I had a lot of autonomy in coming up with the structure of the course materials. I gained a lot of confidence in being able to figure things out on my own, as well as teaching the course and being able to work with clients individually. 

Any highlights?
A highlight for me was the graduation of the first cohort of driver’s education students. One client came over and asked if I would take a photo with her and her diploma. It made me feel really good about the work I had done to see how proud and excited the clients were after completing the course. Another highlight for me was attending the ESOL graduation ceremony.  I really enjoyed getting to hear client stories and celebrate their achievements in learning English.

Another experience I really enjoyed was getting to do a client home visit with one of the career specialists. It was nice to get to talk with the clients at a more personal level and see how much of a positive impact the work of the amazing people at IINE has on clients and their families. 

What was the work environment like at IINE?
The work environment at IINE was welcoming and exciting. Everyone in the office was so friendly and was always willing to lend a helping hand. I enjoyed that no day was exactly the same, and there were always new things to learn and take part in around the office. I completed office tasks, helped out at community events, visited clients, and met with clients in the office. I really enjoyed the fast-paced and exciting environment! 

Would you recommend this internship to other students?
I would highly recommend this internship to other students. I felt extremely welcome during my time at IINE, and I really appreciated that all my thoughts and ideas were valued even as an intern. I also appreciated the opportunity to have a project to work on throughout the summer, and it made me feel like I had a specific goal and purpose throughout my entire experience, culminating in my final two weeks teaching the driver’s education program. Even though I was an intern for the Employment Services team, I also loved that other departments would always invite me to join events or complete tasks with their interns, so we all had an opportunity to learn about all the different facets of IINE.

أحب ما تفعله. في كل خطوة من خطواتك استكشف فرص التدريب في المعهد الدولي للهجرة لاكتساب خبرة عملية في دعم اللاجئين والمهاجرين في نيو إنجلاند.

For Refugees, Digital Literacy is Key to Success in the Workforce

بقلم دانييل غوتييه على December 15, 2025. نُشر في المدونة, قصص العملاء, مانشستر, إعادة توطين اللاجئين, برمجة الشباب.

When COVID-19 began, IINE had no choice but to close its classroom doors—but with the pandemic hitting immigrant communities the hardest of anyone, it was critical that the IINE team found a way to continue to support, educate, and prepare clients for success in the U.S

So, if IINE could not welcome clients into its offices, it would have to bring its offices to its clients. Staff began delivering laptops to clients’ homes and learning how to offer all services and classes remotely. As if this were not challenging enough, many clients had little to no experience with computers or smartphones. Before they could learn how to access services remotely, they would have to learn basic digital literacy.

Five years later, almost all IINE services and classes include hybrid options or components, and all education programs make digital literacy instruction available to those who need it. This is not only a revolution in accessibility, but also key to preparing clients for the workforce. It’s estimated that while roughly 92% of jobs now require some degree of digital literacy, 40% of workers with limited English skills have low digital literacy.

Lowell’s Approach: Bridging ESOL and Technology

IINE’s Lowell Education team has addressed the challenge by supplementing each of its in-person English for Speakers of Other Languages (ESOL) classes with an additional hour of instruction each week, and monthly in-person drop-in hours for remote students. In 2025, 80 students received free Chromebooks and instruction on how to use them.

“The classes are helping students with typing. They’re learning about the parts of a keyboard and computer icons, relevant vocabulary, and how to use Zoom features like chat, emojis, and breakout rooms,” says ESOL & Job Readiness Instructor Dedra Carpenter. “These skills are valuable to their ability to fully engage in education, employment, and everyday life. We’re seeing students build confidence and autonomy.”

Manchester’s Approach: Workforce Training Goes Digital

In IINE’s Manchester office, digital literacy is not only incorporated into ESOL instruction, but has also been introduced into workforce orientation trainings. At a new office computer lab, clients learn how to navigate the internet, use GPS and Google Translate, set up and use email accounts, and search and apply for jobs.

“Historically speaking, learning English has been the major form of literacy that has empowered our clients to move beyond surviving to thriving,” says Career Services Manager Andrew Cullen.

“However, the world we live in today means that digital literacy is becoming as important as English literacy. Many employers conduct their hiring process virtually, from application through interviews, and job offer letters and onboarding paperwork are often completed digitally. They need to learn a suite of programs to get through the job application process, and there are often further digital literacy requirements to complete the job.”

Boston’s Approach: New Digital Programs Open New Doors

IINE’s Boston Skills Training Department recently launched two new digital initiatives.

Funded by a grant from the City of Boston, Bridge to IT Proficiency is a three-month digital literacy course that includes lectures, self-study, and group work. Students receive individual tutoring from IINE volunteers who help them to understand instructions and review their mistakes—and sometimes provide on-site childcare. All graduates of the program receive follow-up support, whether it’s additional literacy training, help with job applications, or, in the case of those pursuing work in the growing IT field, advanced training.

“One of our Afghan clients, Samima, has a background in computer science and wants to continue her career in the field,” says Lead Career Navigator Gordon Parris. “We purchased her an online self-study course and have been providing tutoring while she completes the course.”

Gordon says that this approach can help address many clients’ particular challenges. “Samima has a one-year-old, and with her husband working full-time, she wouldn’t be able to attend an in-person class given her child-care responsibilities. She’s now received a certificate in Web Development, including certification in CSS and JavaScript!”

After the success of the first cohort of Bridge to IT Proficiency, with support from Congresswoman Ayanna Pressley’s Dig.Lit 2.0 initiative, IINE’s Boston Skills training team launched their latest digital literacy effort—a drop-in class, created in collaboration with the Volunteer, ESOL, and Employment teams.

“To date, we have served 55 unique clients, and at least 38 have received course completion certificates. Clients who otherwise hadn’t been able to open and check their own email accounts are now able to do so – thereby removing a significant hurdle in the job application and interviewing procedure.”

Like Bridge to IT, the drop-in class relies on volunteer tutors to help students through the material. IINE Career Navigator Luqman Alkhaneqeeni, who helps teach the class, says that one volunteer in particular brought him particular joy this past cohort.

“Yvener came to the U.S. from Haiti with his family under a humanitarian parole program. He showed interest in the IT industry and got an IT tuition-based scholarship while receiving services from our Refugee Career Pathways program. He successfully graduated from Bridge to IT and was top in the class in terms of performance, attendance, and score, and even assisted his classmates. After he graduated, he began volunteering in multiple computer skills classes at IINE to help anyone he could.”

Gordon and Luqman say that their volunteer tutors are not only helpful but also tend to have great experiences in the classes. Gordon adds that one volunteer recently told him, “It’s a really gratifying opportunity because I know how much fear and uncertainty these folks are experiencing, I see how hard they work to move forward, and I know that the skills I’ve just helped them acquire will serve them no matter what happens next. Knowledge and skills are always an incredible gift. No one can take them away from you.”

Knowledge and skills are always an incredible gift. No one can take them away from you.

IINE recently hosted a celebration for graduates of both programs in the Boston office. Several graduates made speeches to thank their classmates, instructors, and everyone who supported them in pursuing their certificates.

One student, Wilben, who had been a house painter in Haiti and now seeks an office administrative role in Boston, recruited several friends he made while living in an emergency shelter to join him in the Dig.Lit 2.0 class. He spoke to them in his graduation speech, “Today is our graduation day, and it is a very special moment for all of us. We have worked hard for many months to reach this point. We faced many challenges, but we never gave up. Our teachers supported us and helped us learn new things every day. Our families stood by us and encouraged us to keep going. Today, we feel proud because we can see how much we have grown. This is not the end, but the beginning of a new journey for our future. Let us thank everyone who helped us come this far and step into the next chapter with hope and confidence.”

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Refugees and immigrants make long, dangerous journeys to the U.S. You can give them the help they need to find safety and opportunity in our communities.

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Meet David: A Young Venezuelan Refugee Building Computers and a Brighter Future in New Hampshire

بقلم دانييل غوتييه على November 13, 2025. نُشر في المدونة, قصص العملاء, مانشستر, إعادة توطين اللاجئين, برمجة الشباب.

Mirasol arrived in New Hampshire with her family last January, just days before the U.S. refugee program was suspended. Joanna, one of her case specialists at IINE, remembers asking Mirasol what made her want to come here during such a politically fraught time.

“We did it for David,” Mirasol said.

David, her son, was fourteen when they arrived. In a meeting with the family last fall, Joanna asked him, “So, are you getting ready for high school?” He responded that he had spent the summer building a computer in his bedroom. She was a little bit stunned.

A Passion for Computers

Computers have always been David’s passion. He speaks excellent English, often translating for his parents, and says that while English was a required course in elementary school, what really motivated him to study the language was how useful he found it to be when working with computers.

Growing up in Colombia, where his family first lived after being forced to flee Venezuela, David didn’t have a computer at home. This was hard because a computer would have meant connection to the wider world—including baseball. David had played first base in Venezuela, but found that his favorite sport was not as popular in Bogotá.

David particularly wished he had access to a computer when 2020 rolled around.

“COVID-19 put me into a situation in which I was alone in my bedroom without doing anything and with only a cell phone, mostly just to call my parents,” he says. But as much as he would have loved to play games and watch sports on those long days alone, he feared a computer would be too extravagant a purchase, so he never asked for one.

“Natural For Me”

David’s first impression of Manchester, New Hampshire was the cold.

“It was a shock! I never saw snow before that, so it was funny—the first five days I was so impatient to grab the snow that I would literally grab it without any protections and come back to the house with frozen hands!”

Another pleasant surprise was the welcome he received from his new community: “There are many friendly people here.”

David was also grateful to have the support of IINE. “From the start, from the transport from the airport to here, and then the appointments for each document that we need, it was very helpful.”

IINE helped David’s parents find work. His father got his U.S. driver’s license, and the family was able to get a car. That meant David could get to Best Buy and pore over consumer electronics.

His family now had a laptop, but it was an older model, and David quickly discovered that it would not accommodate too many upgrades. He knew he still couldn’t afford a top-of-line computer, but after watching hours of YouTube videos, he thought of a different solution: perhaps he could make one himself.

“I started learning about the market, Nvidia, Intel, the different sizes of monitors, how the technology works, the transistor, the vehicle, the parts that make the motherboard consumption bigger or lower. I saw so many videos about building PCs that when I did it for the first time, it was natural for me.”

He was proud of his success and documented the process on video. It was a thrill every time he was able to run a new application or play a new computer game. He wasn’t the only one who was proud.

“My parents didn’t have the knowledge of how advanced I am in the matter, so, it was impressive to them to build a computer from zero.”

“He’s Really Smart”

Joanna says that when David told her that he’d built a personal computer in his bedroom, she “asked him if his school had a robotics club or anything like that. He said he didn’t know. Then I remembered that Tram’s daughter goes to a public charter school that has a 3D printer. When I told her about him, she was like, We’ve got to get David into this school!”

Tram is the Senior Program Manager of IINE Language Services and works with Joanna at IINE’s offices in Manchester. It was easy for her to relate to David. Tram’s parents were refugees from Vietnam, and she attended public school in Manchester when she was David’s age.

“Joanna came to me and said, Hey, this kid’s building a computer, and I said, Wow, that’s pretty amazing. Is this legit? He’s really building a computer—or is this kid like taking apart a toaster oven? But she said, He’s actually really building a computer. He’s really smart. He’s won awards. I have the certificates.”

Tram was excited.

“My children go to the Spark Academy for Science and Design, and the school has relationships with advanced manufacturers in our area,” Tram explains. “We have a lot of tech-related industries, but New Hampshire also has a rapidly aging workforce that’s going to see a lot of retirements in the next few years. So, the school is trying to quickly prepare people for those careers.”

Tram knew enrolling at Spark Academy could be a life-changing opportunity for David.

“During freshman year, students can learn Computer Aided Design. They have a 3D printer, a robotic dog, and they’re in the VEX robotics program. It’s actually part of Manchester Community College, and in your third and fourth years, you can take enough credits to graduate with an associate’s degree. That meant we could really help David find a career that could be life-sustaining.”

Tram asked Joanna if she could meet with David to get a sense of his English proficiency. When she did, she was thoroughly impressed. Her next step was to reach out to the school’s headmaster.

A Foot in the Door

The news wasn’t good: enrollment for the year was closed. But Tram was undeterred. To get David in the door, she asked if her daughter could give him a tour. When the headmaster agreed, Tram met with David’s parents to explain the situation and asked if she could try to arrange a meeting for them with the headmaster on the day David took the tour.

“The idea was just for them to be able to ask questions. To learn how they could best prepare David to enroll in the future,” she says.

Everyone agreed to meet. Before they did, Tram asked for her own one-on-one with the headmaster.

“He kind of knew what I do already. But I sat down and I gave him IINE’s mission statement, told him what the world looks like that our clients live in, and suggested that if we could just give one student a shot, and if he was successful, imagine what that could do for our whole community.”

Then it was David’s turn.

“I showed him the videos [of building the computer] and I showed him my grades, because they were good. A’s in all [classes].”

David says the headmaster asked how hard he’d had to work to get those grades, and he had to admit that the success had come easily to him.

“He said, Now you know, here I would make you suffer to get them.”

This only made David more excited. “I love a challenge,” he says with a smile.

A High-Tech Future

David says that when his mom learned he would be attending Spark, she became “so excited about that she started crying in the room. That was beautiful for me.”

As he begins to explore, he has lots of ideas for where the future might take him.

“I don’t have a very specific goal—maybe aerospace engineering, or maybe computer engineering, because one of my dreams is to work for Advanced Micro Devices—one of the biggest companies that makes PC parts like the microprocessors and graphics cards.”

There is one goal that he’s clear on.

“To make my parents happy. Because they’ve helped me out so much in every way. One of my goals is to make them proud of me.”

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يقوم اللاجئون والمهاجرون برحلات طويلة وصعبة للهروب من العنف وإعادة بناء حياتهم في الولايات المتحدة .

“With the current political environment, it feels even more critical”: IINE Donors on Why They Give

بقلم دانييل غوتييه على October 29, 2025. نُشر في المدونة, الملف الشخصي للمتبرع.

As we near the end of an especially challenging year for our refugee and immigrant neighbors, we at IINE are deeply grateful for our community of supporters. Since January, we have seen changes in federal policy close legal immigration pathways, revoke immigrants’ ability to legally stay and work in the U.S., limit their access to food and healthcare, and instill widespread fear and uncertainty.

In response, our donors have stepped up. Their support helps ensure that we can continue to fight for the rights and protection of the thousands of refugees and immigrants in our care—and that New England remains a welcoming community, rich with opportunity for all.

Read on to hear from IINE community members on what compels them to give.

With the current political environment, it feels even more critical to support immigrants. We need immigrants, and they deserve our help. No matter what comes, we are committed to continuing our support.

Nancy Van Zant, Long-time Supporter

IINE understands the dignity in achieving self-sufficiency and being able to pursue one’s goals, and so our support extends beyond the initial resettlement to ensure refugees and immigrants have a chance to learn English, gain new skills, pursue careers, and gain citizenship. I think this focus on both immediate needs and long-term success is really critical.

Tuan Ha-Ngoc, Board Member

In today’s climate of intolerance and narrow-mindedness…I feel that organizations like IINE are vitally important. I am happy that IINE continues to provide services for people coming to the U.S. to find safety and improve their lives. It is important to see people as human beings and not as ‘other.’ Thank you for the work you do to help people in need.

Anonymous Donor

These days, I’m thinking a lot about what I can do to help the populations who are being disproportionately affected by the current presidential administration. I can write checks, I can support lawyers and advocates, and I can attend protests, and through organizations like IINE, I can have a direct impact. That feels important.

Leigh Bivings, Leadership Council Member

I first came to the U.S. in 1996. It wasn’t until 2013 that I became a citizen. Those 17 years in between were incredibly frustrating – having to constantly change my status, travel to renew visas, and hope that I wouldn’t be denied for some bureaucratic issue. There was a real lack of security.

Compared to IINE’s clients, however, my path was very easy. Our clients face so much instability. [Supporting] IINE is an opportunity to support refugees and immigrants in their journeys, to hopefully ease some of their worries once they arrive in the U.S. I am very fortunate to be in a position where I immigrated and have been able to establish myself. It feels important to give back to the next wave of immigrants.

Natalya Belonozhko, Board Member

The true spirit of America, unaffected by political winds, shines through in helping refugees – thank you.

Damaris Tyler, Donor

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Refugees and immigrants come to the U.S. after enduring unimaginable hardships. You can give them the help they need to rebuild their lives here.

“A Journey of Hope”: In Massachusetts, an Afghan Refugee Builds a Future in Biotech

بقلم دانييل غوتييه على October 21, 2025. نُشر في اللاجئون الأفغان, المدونة, قصص العملاء, دعم التوظيف, لويل, إعادة توطين اللاجئين.

Activism in Afghanistan

Ali grew up in Afghanistan during the Civil War—a tumultuous time where his mother would carry him “under her chest, protecting from the bullets flying around.” Ali lost several loved ones who bravely fought against the Taliban’s oppressive rule. It’s these hardships that inspired his educational and career goals: “I always wanted to make a social impact and change the environment.”

As a young man, Ali decided to pursue a sociology degree while pushing for social reform. His efforts included helping fellow Afghans who were targeted for their activism; working with the U.S. government on projects to empower Afghan women across the country, including through economic partnerships and trainings on how to advocate for their rights; supporting Afghanistan’s peace negotiation team; and advocating for the 2250 resolution on Youth, Peace and Security.

“Young people can change the discourse of conflict,” Ali says of this work. “The people who are mostly fighting together on the battlefields are the young people, so if we want to bring peace to the world or make social change, we have to invest in young people instead of investing in harm and conflict.”

The Taliban Takeover

When the Taliban retook control of Afghanistan in 2021, Ali saw much of the progress he had worked for begin to recede quickly. His heart broke when the women in his sociology classes were expelled to comply with new laws preventing their education.

“Everything changed for so many Afghans because the collapse of a political system is not just the collapse of a political system, but it is also the collapse of the people’s routines, their lives, and everything.”

Like the people he had been helping, Ali was now targeted for his activism and was forced to leave his home to seek safety. Thankfully, the U.S. refugee resettlement program was there for him.

Landing in Lowell

Starting life as a refugee in Lowell reminded Ali of his own work with clients back in Afghanistan. He was trying to help them stay hopeful and be resilient, and now, “it was a time in which I had to be resilient myself because I had to start everything from scratch here in the U.S.”

He arrived with nothing but a small suitcase and knowing no one. Fortunately, the IINE team was there to greet him. “From the time I arrived here, one of the IINE volunteers helped me to get to the home where I live right now,” he says, and an IINE Career Navigator “helped me to find my first job in the U.S.,” an entry-level job in medical manufacturing. Deeper than that, “It was really peace of mind and comfort and strength that I got from IINE, instead of just barely struggling by myself…Those are the things that I think fundamentally change the life of people.”

Pursuing New Goals

As Ali began to adjust to life in Lowell, he found community, “There are wonderful, wonderful people I met here.” He was gratified to learn that there was a sizable community of Afghans in his neighborhood, including fellow clients at IINE. He began volunteering his time to help them.

Meanwhile, Ali set his sights on advancing in his career. He quickly used his newly gained experience in medical manufacturing to land a new job as a Process Technician at a major pharmaceutical company. He found that the work suited him, and the company was supportive.

To eventually progress at his new company, he would need an advanced degree in engineering. Even though he had been studying sociology in Afghanistan, this idea was exciting to him—and Ali was eager to resume his education.

“I think sociology and engineering management have a common ground…to bring change within a system or process. In sociology, you are focusing in a broader scope of studying social structures. Engineering management is more focused on smaller change…but basically, it’s all about managing change and improving processes.”

He told his IINE Career Navigator, Ashley, “I want to go for my master’s, but I don’t know where to start. I’ve never written an app for a university here. It’s completely different then the system we have back in Afghanistan.”

Ashley dove into the application process, helping Ali transfer credits and secure transcripts from his university in Afghanistan, get letters of recommendation from his new employer, and edit his resume. She also supported him with writing his personal statement, encouraging him to speak candidly about the hardships he had overcome.

“The personal statement was the document we worked on the most because we wanted to make sure it showcased to the admissions team who he was as a person and how this degree would help him progress,” Ashley says. “His personal family story, how he highly values the opportunity to get an education, and his desire to help not only the people he loves but the wider community that he is a part of—these were all poignant parts of his essay.”

A Bright Future

Ali was thrilled to be accepted to Tufts University with a partial scholarship. Ashley was thrilled, too. “One of the better parts of my job is the opportunity to see my clients’ growth and watch them reap the hard work they put into their career goals,” she says. “Ali is a wonderful example of that and has an incredibly bright future ahead!”

For Ali, each new victory is a continuation of his life’s work. In advancing his education and career, he sees himself as carrying on the aspirations of those he left behind in Afghanistan, especially his parents, and the women and girls who are still dreaming of the opportunity to receive an education. He will never stop looking for ways to advocate for them.

“I think it’s a common duty of all of us, I and everyone, to keep this discourse [going], to be the voice of Afghan women until they are allowed to [pursue] education. Let’s not forget them. It’s a collective responsibility to be the voice of the Afghan movement.”

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يقوم اللاجئون والمهاجرون برحلات طويلة وصعبة للهروب من العنف وإعادة بناء حياتهم في الولايات المتحدة .

How Live Music Is Bringing Communities Together to Support Refugees and Immigrants

بقلم دانييل غوتييه على September 30, 2025. نُشر في المدونة, بوسطن, الفعاليات, متطوع.

When community members tell us they want to bring their friends and neighbors together to support IINE’s work for refugees and immigrants, it’s always music to our ears. When actual bands are involved, even better! We recently talked with three local musicians who held concerts to raise funds and awareness for IINE. Here’s what they told us about their inspiration and impact.

Paul Green, Bassist for the Wicked Pickers Trio

Harvard University Astrophysicist and IINE Volunteer

What made you want to put together a music fundraiser for IINE?
Well, a lot of Jews have a family history of being refugees. My mother fled Vienna with her parents in 1938 and came to New York with the help of [a resettlement agency], and you know, you just read in the news these days about all the struggles that refugees and asylum seekers go through. Immigrants in general are having a really hard time, even though most of this country is composed of immigrants. As has happened before in history, they seem to be the scapegoats for people who are having other troubles.

I was particularly interested in the story of refugees from Afghanistan because many of them were under threat because they had helped the U.S. in their efforts to defend against the Taliban takeover. A couple of years ago, I volunteered with IINE specifically to help Nazia [an Aghan refugee]. When she first came to the country, we had the privilege of hosting her in our house for a few weeks as she was getting settled. Naturally she experienced a huge culture shock. She’s separated from everything she knows, her family, her friends, her culture. We were glad to be able to provide as soft a landing as we could and to help her with the basics, like understanding the T. IINE was very supportive and very, very well organized. So that was impressive.

Risa [of the Honey Steelers] is the other person who helped organize the benefit concert and offered to host it in her backyard. We wanted both bands to play. It came about just because we were so disturbed by the current administration’s policies. It’s easy to feel helpless and ineffective in the face of all this. I know that agencies like yours are completely overwhelmed at the moment and in dire need of funding. So we decided it would be a good thing to do, and that if we sweetened it with music, that a lot of people might be interested in showing up.

Why do you think music works so well in uniting people for a cause?
When you’re experiencing music with a group of people, everybody is experiencing a similar feeling at the same time, which is kind of rare in life, and so it engenders a real community feeling. I think all of us at the concert have felt troubled by what’s going on in the country and then on top of it, or maybe as a form of solace, we all got to experience the same music together at the same time—so I think it’s a bonding thing.

We ended with a beautiful instrumental that our guitar player, Bill Morris, had written called Far From Home, which felt especially moving and apropos.

What advice would you give to other people who are interested in organizing a music fundraiser for IINE?

Well, first I’d say it’s not that hard, and it’s a lot of fun! There’s a hunger for it, too. People want to do something and come together in community.

Reach out to your contact lists – ask them to play, spread the word, help with set up, etc. It’s very rewarding and well worth the effort.

Edson Fwenk, Drummer and Co-Founder of Artists Aspiring for Social Change

Haitian Immigrant and Music and Business Student at Bunker Hill Community College

What made you want to put together a music fundraiser for IINE?

We wanted to gather around immigration—to plead the case of the ones who don’t have a voice—to sing it out loud or scream it out loud. So we came together and had a show.

Tell us about the acts that participated.

The vibe was like a punch: You had a little bit of Casta, which is a Latin band. You had Harmony’s Cuddle Party, which is prog. You had Militia Rashad and Sasha Deity, who both came with like a very militant rap. And then you had Sylvia North, who came with an acoustic guitar and was just singing—very smooth, very nice.

So, multicolor, multifaceted – everyone could listen to someone who was their cup of tea.

Why do you think music works so well in uniting people for a cause?

Music is spiritual. To write a song or create a melody, this comes from the person’s soul. And so when it hits somebody else with the amount of passion that the person created that sound with, it resonates on a deeper level. I think music has this power to finetune somebody’s attention, and bring their soul to the perfect tuning.

We realized that a concert could bring people together, even if we have different taste in music, and when we’re together, we can hear each other. I might not know a lot of Latin music, but whenever my prog band is playing, all right, I’m vibing. Whenever your band is playing, I’ll listen to what your band has to say.

What advice would you give other people who are interested in throwing a music fundraiser for IINE?

There can be push back when you’re coming in the name of minorities. People may say things about you or to you, but you have to approach this from a standpoint of love. It needs to come from the passion for the cause. It’s not about we get to play music, but it’s about I care for those people. It’s love.

Peter Rowley, Guitarist, Vocalist, and Songwriter for The Clippertones

Malden Middle School Civics Teacher and Malden High School Soccer Coach

What made you want to put together a music fundraiser for IINE?

Just watching the news and being aware of how immigrants are viewed and treated made me want to do something. I’d been wanting to help for a while, but having an administration that is, you know, pretty xenophobic propelled me to act instead of just sitting and complaining.

I knew I wasn’t alone in feeling overwhelmed and frustrated, so I wanted the concert to be an opportunity for people. I’ve been in different protest movements at different times, and what has always helped keep my spirits alive is knowing that there are other people who are out there being vocal about their views.

I wanted to use local bands for the community aspect, and I wanted the vibe to be, you know, truthful, but not depressing; enjoyable, uplifting music, but honest music. It’s a party; we can still have a good time, and we can still support each other, and raise each other’s spirits. And it’s not just about our spirits, we can do something—let people know that there are groups that are doing a lot of great work to help America stay a diverse, welcoming, and compassionate place.

Why do you think music works so well in uniting people for a cause?

Well, I think music is often the glue. You know, it’s the outlet, it’s the expression, it’s your raw emotions, your hopes, your aspirations, your fears. It’s an opportunity for people to say what they feel, and I think a lot of people love live music because of the unpredictability. The raw energy can be a lot of fun. You get to see a different side of people.

Folk, and Americana music in particular, brings the protest tradition, and the idea of the melting pot we’re supposed to be. That’s what I was raised to understand—that we have people of different faiths, views, ethnicities, backgrounds, and worldviews, and what’s great is when we come together and get to experience some of those different perspectives.

What advice would you give other people who are interested in throwing a music fundraiser for IINE?

Try to find a supportive venue. If they’re supportive of the cause, they can really help with cutting costs. And if you can, try to pull a team together to help get the word out. Plan ahead, but try not to overthink it. Try to bring in bands that are on your same wavelength but have their own draws, and encourage them to bring out as many people as possible. I think if you do that, you’ll have a good time and feel like you accomplished something.

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IINE depends on community support to serve refugees and immigrants in New England. There are many ways to get involved as a donor, volunteer, or advocate. Want to host your own fundraiser? Contact us.

“I Do This in Their Honor”: Cyclists Raise Awareness and Funds at Sixth Annual Ride for Refugees and Immigrants

بقلم دانييل غوتييه على September 26, 2025. نُشر في المدونة, الفعاليات, متطوع.

The Mission

On September 21, thirty members of the IINE community, including staff, board members, volunteers, and their families, donned custom jerseys, mounted their bikes, and set off for a morning of pedaling their hearts out to raise awareness and funds in support of IINE’s mission.

The annual Ride for Refugees and Immigrants, which was created by IINE Leadership Council member Will Krause, brings together seasoned and novice riders, united by their desire to support our newest neighbors. For weeks leading up to this year’s big day, riders gathered donations from their personal networks, spreading the word about IINE’s work and raising critical funds to help refugees and immigrants access food, shelter, and healthcare, English language and job skills training, and immigration legal support.

For many, this year’s Ride felt particularly urgent as dramatic changes in federal immigration policy have dealt new challenges to refugees and immigrants in our communities—but on the day, while engaged together in action and celebration, the riders were all smiles.

The Routes

Riders chose between two routes: a 12-mile route that started at the Bike Source in Bedford, Massachusetts and ended at the Kickstand Café in Arlington, and a 50-mile loop that began and ended at the café with stops in Lowell to tour IINE’s office and in Bedford to link up with the 12-milers for the home stretch.

Participants rode at their own paces with designated team leaders guiding the way. Riders’ branded jerseys provided an important visual reminder for everyone they passed that our communities support our refugee and immigrant neighbors.

The Finish Line

In the early afternoon, the Kickstand Café buzzed with bike-riders as one wave after another reached the finish line. IINE staff members were there to cheer on each finisher, and snacks and refreshments awaited to help them recover and celebrate. Many riders lingered long after the dismount to cheer on fellow finishers and socialize.

One common theme heard from first-time 50-milers, as they mopped their brows, was that it felt easy to push through any of the day’s physical challenges when they thought about the cause. The challenges refugees and immigrants face are incomparable—surviving crises in their countries of origin, leaving their homes and loved ones behind, starting over in an unfamiliar place with little more than a suitcase, navigating complicated and ever-changing immigration laws, and so much more. This is not only a story shared by IINE’s clients, but also a story that can be found in each rider’s family history, and one that made their own lives as Americans possible.

This year’s Ride for Refugees and Immigrants raised more than $50,000 in much-needed support for IINE’s mission. A huge thank you to everyone who participated!

IINE’s annual events raise critical funds for our refugee and immigrant community members. Learn more and join us for an upcoming event.

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“I Always Want to Give Back”: Suraj Budathoki’s Journey from a Refugee Camp to the NH Statehouse

بقلم دانييل غوتييه على September 18, 2025. نُشر في المدونة, بوسطن, قصص العملاء, إعادة توطين اللاجئين.

In November of 2024, Suraj Budathoki was elected to represent Hillsborough County District 40 in the New Hampshire State House, becoming the first Bhutanese-American State Representative in U.S. history. In his acceptance speech, Suraj said his victory was “the culmination of 16 years of dedication, resilience, and commitment to this community.”

In a recent interview, Suraj spoke to IINE about this journey.

Learning Resilience

Suraj became a refugee at the age of nine when the Bhutanese government suddenly stripped members of the Nepalese-speaking Lhotshampa minority of their citizenship and drove them from their homes. He spent the next nearly twenty years of his life in a refugee camp in Nepal.

Suraj says his time there “taught me a lot; the resilience, the continuity to do things and not give up.”

When he finally arrived in the U.S. after decades of waiting, he landed in Atlanta, Georgia. He recalls seeing a group of people at the airport handing out gifts to arriving children. “There is compassion for immigrants and refugees here,” he remembers thinking.

Still, life was far from easy. Suraj arrived with a bachelor’s degree and a nearly-completed master’s degree but soon found himself working two full-time jobs for minimum wage—a day shift at a fast-food restaurant followed by an overnight shift stocking grocery shelves. It was difficult to save or build a social life.

Work and Welcome in Manchester

Suraj was excited when a friend from home told him about his life up north in Manchester, New Hampshire, where he had been resettled by the International Institute of New England. Manchester was smaller and easier to navigate. Jobs there offered better starting pay, and through IINE, Suraj could train to become a Licensed Nursing Assistant within a month.

He was sold. In 2009, Suraj moved to Manchester, “and that’s what I did! I finished the Licensed Nursing Assistant program and then within two months, I got my license! The Employment team helped me get a job and after that I’ve been working with IINE for many, many years.”

Suraj took to New Hampshire right away. “The mountains and the green vegetation resemble my small town in Bhutan,” he says, and compared to the sprawl of Atlanta, the compactness of Manchester was closer to the life he knew in Nepal. As in Atlanta, he took on two full-time jobs, but these he found more meaningful and in line with his goals. One was at a rehabilitation center for adults with traumatic brain injuries. The second one was to train adults who hadn’t completed high school to create resumes and help them find jobs.

These early jobs helped Suraj build up his English skills. He soon went back to school at Manchester Community College and then transferred to Southern New Hampshire University to study Political Science.

“Then life took off.”

Building Community

Suraj (center) has advocated for peace in Bhutan throughout his career

With his newfound confidence and vision, Suraj co-founded Bhutanese Community New Hampshire (BCNH), a non-profit dedicated to helping fellow Bhutanese refugees to integrate and thrive. He served briefly as the organization’s first executive director and then joined its board.

“My first focus was learning to get grants,” Suraj says, and he still vividly remembers the story of his first submission, trudging through the rain to hand off his big envelope in-person, and then waiting months for a response. Finally, he heard back that he had won $6,000 for his mission. He was thrilled.

With practice, he became more and more adept at grant writing, securing grants as large as $1 million.

“I was able to hire 23 staff! Can you believe it?”

Even more exciting was turning the funding into medical care, mental health services, and employment support for his community. BCNH formed a close partnership with IINE, who referred newly resettled Bhutanese clients for additional support. As it grew, BCNH expanded its mission to accept clients from additional countries and changed to its current name: Building Community New Hampshire.

Feeling the Bern

In 2016, Suraj was able to exercise his political science muscles when the presidential campaign of Vermont Senator Bernie Sanders opened a field office in New Hampshire.

“It was my first time working on a campaign and I got the second-highest post for New Hampshire! That was my first opportunity to get to know Bernie, his team, and the people of New Hampshire. I was so privileged to work on his campaign and travel a lot across the state.”

Suraj says that talking to people throughout the state had a profound effect on him. “I heard a lot of people’s often painful stories, and I could relate from when I was in a refugee camp…It’s not having money to pay rent; the cold; not enough food for the elderly who invested their life making America better, supported their kids growing up, when they were young and then paid taxes, and at the end of the life they have nothing to enjoy.”

Suraj decided to tackle these issues head-on at the community level. His founded Bloom and Shine, LLC, a human services agency that provides in-home behavioral and physical healthcare to New Hampshire seniors.

“I felt I needed to do something, and Bloom and Shine is something. Providing caregiver services to the elderly and disabled, it’s something I feel proud of.”

Pursuing Peace

While deepening his roots in his new community, Suraj was also studying international development, completing a master’s degree from Norwich University, and beginning a Ph.D. program at Saybrook University with a focus on conflict resolution. His research revealed clear historical patterns of opposing sides in ethnic conflicts becoming increasingly entrenched in their mutual opposition as suffering increased.

“I saw that happen in Bhutan in the ‘90s. My Ph.D. is on how to find a solution. How can we transform that adversarial relationship into a conducive, friendly relationship? As I did more research on conflict resolution and negotiations, I found that there are peacebuilding and reconciliation methods that can bring two conflicting parties together.”

Inspired by his research, he launched the Peace Initiative for Bhutan (PIB).

“I talked to many young Bhutanese-Americans, college students, and other like-minded individuals, and they also had the same kind of idea. We came together to form this peace initiative. The approach is distinct from what our leaders did in the past. We are not doing this to win—to defeat the other side. We’re doing this to find common ground—to resolve through dialogue.”

The goal of the initiative is to heal relations between the nation of Bhutan and its refugee diaspora. This reconciliation would allow Bhutanese refugees to return home in peace to reunite their loved ones.

Members of the Peace Initiative Bhutan on the trip to D.C.

The first step for PIB was to draft their own peace plan and send it directly to the king of Bhutan. When they didn’t receive a response, they posted their plan online and alerted the press. Next, to draw further attention, they got the U.S. government involved. Suraj traveled to Washington D.C. and lobbied to get both the U.S. House of Representatives and the U.S. Senate to introduce resolutions calling for reconciliation.

Bhutan began to listen.

“We did a couple of rounds of informal dialogue with people inside Bhutan, also some parliamentarians,” Suraj says. “This has never happened before with other approaches. Our method is based on mutual respect, based on love to the other side.”

The People’s House

Suraj’s success with the Bernie Sanders campaign, his empathy for the struggles of working people in New Hampshire, and his progress with PIB all inspired him to make his own run for the State House of Representatives. His victory was a huge source of inspiration for fellow Bhutanese refugees. New Americans Magazine reported, “Suraj’s win quickly became a sensation on social media, sparking pride and celebration across the Bhutanese diaspora, which includes former refugees resettled across eight Western countries. Bhutanese-American social media platforms lit up with messages of pride, congratulatory posts, and reflections on the significance of this victory.”

While ever hopeful, Suraj is learning about the challenges of belonging to a minority party in a state legislature.

“We don’t have much say in any bills or regulations. We don’t have that power. We do share what we think, what we believe would bring positive change, but supporting the middle class or poor community is not what always gets attention. It feels painful when we see bills cutting support to the elderly, to the university system, to special education, and many others in New Hampshire.”

Suraj is committed to speaking up for vulnerable constituents, but sometimes he worries about others’ misconceptions of his background and journey.

“I testified in one of the committees against a bill, and I told them my success story. I came here as a refugee. 100 people work in my company. I’m going to college. I paid this much in taxes, etc…People may feel I’m taking their space. They see themselves working day and night, but I came here a few years ago, and now here I am running a company and a state representative. They may not understand the human side, the hard work, of what we as immigrants do here.”

He wishes more people understood about his time working two jobs for minimum wage to build a foundation, missing many nights of sleep and the family he left behind at the refugee camp.

But like his Peace Initiative, he sees his political work as an experiment and says that his political career is “just getting started.” In the arc of his career, it’s one more way to heed the calling he first heard back in the refugee camp in Nepal.

“The international community, the United States and many other countries, they helped us a lot. We were not able to go to work outside of the camp, and we were fed and supported by many Western countries…We always feel we should give back for those many years we were given—and that’s the call—I always want to give back to the community. Whatever I’m doing now, being a State Representative or running this home health care business, it’s always supporting community, providing employment and uplift.”

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يقوم اللاجئون والمهاجرون برحلات طويلة وصعبة للهروب من العنف وإعادة بناء حياتهم في الولايات المتحدة .

Atefa’s Story: With Ongoing Support, a Young Refugee Builds a Brighter Future

بقلم دانييل غوتييه على August 29, 2025. نُشر في اللاجئون الأفغان, المدونة, قصص العملاء, لويل, إعادة توطين اللاجئين, برمجة الشباب.

Atefa’s story is featured in our Spotlight Report: Who We Can Serve and How in a Rapidly Shifting Landscape. Click here to read the full Spotlight.

When the Taliban retook control of Afghanistan, Atefa, her mother, and three brothers escaped their home, resettling as refugees in Lowell in 2022. As the eldest sibling, Atefa quickly took on adult responsibilities. She became her family’s interpreter and spokesperson at doctor’s visits and school appointments – all while balancing learning an entirely new culture and language.

At first, school was frustrating for Atefa. In Afghanistan, she had already begun college, but her high school transcripts were among the many possessions she had to leave behind, and without them, she had to begin her American education as a freshman at Lowell High School. Still, she stayed focused and determined. For support, she went to nearly every tutoring session provided by IINE’s Refugee Youth Mentoring program, bringing her brothers along to make sure they progressed as well. That year, Atefa earned honors recognition for her grades.

During her junior year, Atefa began exploring the college application process. When IINE’s Youth team advised her to join extracurricular activities to stand out, she became a student ambassador, helping fellow newcomers adjust to life in Lowell. Her leadership and service led to her acceptance into the National Honor Society in her senior year.

That summer, Atefa went back to her IINE mentors for guidance, and they suggested volunteer work. In addition to working at a grocery store, participating in school groups, and helping her family, she began giving back to support other IINE clients. She delivered fresh produce and packaged goods to families, provided interpretation, and peer-tutored fellow refugee youth.

Atefa’s relentless dedication was rewarded when she was accepted to four colleges! She chose the University of Massachusetts Amherst, where she will study civil engineering starting in the fall of 2025. As she prepares for this next chapter, she continues to reach out to the IINE Youth Team for guidance on class selection, financial aid, and housing.

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Refugees and immigrants come to the U.S. after enduring unimaginable hardships. You can give them the help they need to rebuild their lives here.

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In New Hampshire, Investing in English Language Classes Makes Everyone’s Healthcare Better

بقلم دانييل غوتييه على August 23, 2025. نُشر في المدونة, قصص العملاء, الشركاء المجتمعيون, اللغة الإنجليزية كلغة ثانية, التدريب على المهارات الوظيفية, مانشستر.

A Healthcare Success Story

As in much of the country, if you live in New Hampshire and you need medical care, you’re likely to get help from some people who began their lives in other countries. Immigrants and refugees make up about 18% of the U.S. healthcare workforce. In New Hampshire, they make about 7% and are particularly prevalent in patient-facing roles, such as home healthcare aides, drivers, cleaners, and food preparers. They’re the people who help you feel comfortable, safe, and cared for when you’re at your most vulnerable.

These are roles for which there are dangerous shortages in New Hampshire, a state with a rapidly aging population. It’s an urgent need that creates an opportunity for newcomers seeking entry-level jobs that may not require a local work history and more than basic English skills.

“Matching newcomers with New Hampshire healthcare employers has been a real success story in general,” says Kayla Rossmeissl, IINE’s Director of Program Design and Evaluation. “Employers are getting fast-learning, resilient, highly motivated workers, who have the benefit of IINE to help support their orientation and development. Our clients often say they’re excited to be helping people in their times of need and giving back to the community that’s welcomed them.”

A Desire for Investment

In 2019, Kayla helped develop LNA for Success—an IINE skills training program that combines English language instruction, vocational training, higher education partnerships, and apprenticeship, to help prepare immigrants and refugees for the job of Licensed Nursing Assistant. She says that in promoting this program over the next few years, IINE discovered a real desire for greater investment.

“We had been doing a lot of community presentations and working closely with [LNA for Success partner] Manchester Community College. We started to discover a lot more partners who are looking for ways to help get refugees and immigrants more economically stable—career laddering, higher paying jobs, things like that.”

She also found healthcare providers looking to invest in their immigrant employees. At one networking event, representatives from two local hospitals sought her out.

“They were just like, ‘Kayla, I heard you set up these ESOL programs. Can we chat?’ From there, we were all brainstorming to come up with a program to help their workers.”

Both hospitals were interested in paying their employees to deepen their English language skills during the workday, through on-site, workplace-focused English for Speakers of Other Languages (ESOL) classes.

“Which is amazing,” Kayla says, “because a lot of families are juggling multiple part-time jobs and childcare, and wouldn’t otherwise have time to take classes.”

Kayla wasted no time in developing a curriculum for a pilot “ESOL 4 Healthcare” program, conducting interviews with partners to learn about their goals and challenges.

“They wanted to see people become more confident in speaking English, because even though they are in environmental services [maintenance], they do greet the patients in their rooms, and they interact with other staff in the hospital, like their supervisors. So, having more confidence in communication, being able to read and write emails, improving digital literacy skills, and navigating internal systems like clocking in and out—these were all things we could help with that could improve everyone’s experience.”

Gaining Confidence

“I would say for me personally, what I see in the students, cohort after cohort, is confidence,” says Becky Marden, Director of Workforce Development at Elliot Hospital in Manchester.

“In their evaluations, they’ll say things like, ‘I’ve gained the confidence to say hello to my manager in the morning, whereas before I might just have avoided eye contact,’ and things like that. And that’s what inspires me to keep pushing for this class and making it better every cohort.”

Having helped develop the concept, Elliot Hospital is now in its third year of ESOL 4 Healthcare. Becky says that she’s frequently blown away by the improvement that Elliot’s English language learners make in listening, reading, and writing skills over the course of a cohort—which spans two hours/day, six days/week for sixteen weeks, an impressive investment of staff time. In addition to the improvement in workplace communication and staff-patient relationships, she says that Elliot is gratified to be able to provide some meaningful support to some truly impressive people, which, in the most recent cohort, were six students from six different countries.

“For me it’s also about the social contacts outside of work—they can use email or finally set up a bank account for the first time. These are some of the most resilient and hardworking employees we have. I could never go to another country and work someplace and not speak the language. I would just be so frustrated. And yet they’ve done it and they’re working in our community.”

Becky says her CEO shares this feeling. After attending an ESOL 4 Healthcare graduation, he invited several of the recent graduates to a Board Meeting so that the hospital’s leadership could meet them, and they could showcase their new English skills. For Becky, the next step is developing apprenticeship programs within the hospital to help English language learners on staff to advance in their careers there.

“Some of them have healthcare experience from their previous country. We had a nurse practitioner in one program. We had a labor and delivery nurse in another, and they just want to work in the healthcare field. Their credentials don’t come over, their education doesn’t come over, but here they are, sometimes cleaning toilets just so they can be in healthcare. How do we get them back to the bedside? ‘Cause that’s where we need them.”

This is the Future

Elliot Hospital is currently one of nine IINE ESOL 4 Healthcare partners, and the number is growing quickly. They include providers offering mental health care, senior assisted living, and more. One new partner, Dartmouth Hitchcock Hospital, offers English classes remotely to reach student in more rural areas, and has developed apprenticeships in Phlebotomy and Lab Tech.

“I’ve got five more in the queue!” says Kayla. “I really think this is the future. There’s a lot of interest in bridging the gap. There’s tremendous need here, from people who can really benefit from these kinds of jobs, and from employers who are always interested in a stable source of new staff members who come to them recommended and supported.”

Investing in job training opportunities for refugees and immigrants creates a stronger workforce for us all. Help newcomers grow their careers and our economy by donating to IINE today.

Shared Goals: How Refugees and Immigrants Bond Through Soccer

بقلم دانييل غوتييه على July 30, 2025. نُشر في المدونة, بوسطن, قصص العملاء, الشركاء المجتمعيون, لويل, مانشستر, برمجة الشباب.

It’s the most popular sport in the world. You can play it in a schoolyard, a gym, a park, or even a refugee camp. You don’t need expensive equipment or to even agree if it’s called “soccer,” “futbol,” or something else entirely. You just need a ball, a goal, and a group of fellow players. Once you start playing together, you tend to become friends. For these reasons, “the beautiful game” is providing some beautiful opportunities for IINE clients to connect with one another across backgrounds.

A Clinic for Lowell Youth

IINE Youth Program Manager Isabel Goes says she’s noticed a clear pattern: “Anytime we talk about sports when we first meet with clients, it’s like, ‘OK, well, does that mean like, soccer?!‘” Her clients are definitely fans. She remembers one showing up to a workshop in head-to-toe Cristiano Ronaldo gear, and the delight of clients unwrapping soccer gear at a holiday gift swap.

Olf (L) stopping by IINE’s offices to donate soccer equipment to refugee youth

When she decided to organize a youth soccer clinic last June, she knew she’d have plenty of support. Her first call was to Olf Mouyaka, a former refugee from the Democratic Republic of the Congo who grew up in Lowell after being resettled by IINE, and recently founded a soccer-based youth development program called the Football Leadership Organization. Olf had donated soccer equipment to IINE in the past and had experience running clinics.

Next, to recruit participants, she turned to her colleague Yusuf Abdi. Yusuf’s official job is as IINE’s Career Services Manager, but after hours, he puts tremendous effort and passion into organizing community pick-up soccer games for IINE clients and other members of Lowell’s immigrant community.

“He was like, ‘I already have all these clients coming out for soccer,’ so I said, ‘OK, well, send them our way, have them join us for an official youth program!’”

Yusuf did just that, and he showed up in his favorite jersey with his son in tow so they could both join in the fun. The clinic was a success, and for Yusuf, it was just the tip of the iceberg.

“Everyone Show Up at the Park!”

“In the summer, I try to do it six days a week,” Yusuf says, “and I wash all the pinnies after each game!” That’s no small commitment, but he plans to keep it up “as long as I’m helping youth, doing something good, and making them feel a sense of social connection.”

A former refugee from Somalia, Yusuf has been a passionate soccer fan all his life. As an adult living in Lowell, he joined an indoor recreational league organized by members of the local Cambodian community. He saw some familiar faces in the stands, and again at a regular game organized by member of the West African community: “The youth just came to watch, and I said, hey, they want to run around and play too…so I told them, ‘OK, I will bring the pinnies, soccer balls, and goal posts. Everyone show up at the park!'”

Yusuf ordered the equipment and continued to recruit participants, including clients who he knew were between jobs and needed an outlet and some social connection.

Yusuf (center) arranges regular soccer games for clients to have fun, grow their English skills, and build community

To organize meetups, he checked the availability of public parks and then created a Facebook group and a WhatsApp chat moderated by a refugee from the Democratic Republic of the Congo, who is able to translate messages into French and Portuguese.

His meetups bring out people of all ages and backgrounds, “Each day the language changes some. You may hear a lot of Swahili, a lot of Portuguese, or a lot of Haitian Creole.”

Together they play informal, tournament-style games. On Fridays, two local coaches, Coach Kwezi from Ghana and Coach Hugo from Guatemala, show up to offer instruction, run drills, and lead more structured games. Yusuf shares video clips of games in the WhatsApp channel, so players can celebrate their successes and learn from their mistakes.

Though the language barrier can be challenging at first, everyone understands the basics.

“Everyone can kick and everyone can try to score. Everyone is quiet when they arrive, but their faces are different when the game ends—happy smiles.”

In fact, the games give players a great chance to practice their English skills without thinking about it too much, and players form bonds quickly.

“They chat, and some of them, they’re not able to communicate, but they try. You know, ‘Why’d you miss the ball?’ ‘You should pass to me.’ And some build confidence. You can see players become happier over time, come out of isolation. Their lives begin to change. That drives me.”

Specifically, Yusuf says clients became inspired by friends they’ve met on the soccer field to follow their lead in steps like pursuing GEDs or higher education.

Yusuf loves the mentorship, community, and social connection the sport offers – no matter a player’s age.

“I’m in my 40s. I’m not like a youth of 18 or 20, but I’m still engaged. Soccer is a language that doesn’t require much talking, it’s more of action, and it builds trust. When I’m playing with a group from Ivory Coast, Cameroon, and Liberia who don’t know me, they get to know me, I become a friend of theirs. That’s how you get connected.”

Balling in Boston

According to IINE Volunteer & Donations Specialist Emily Dionne, in Boston, the idea of convening some regular pick-up soccer in the park came from super-volunteer, Suraj Chaudhry of Newton South High School.

“Suraj has been involved with a ton of different things. He suggested just doing a one-off game and then it just kind of grew from there with the Employment and Skills Training teams really taking it into their own hands to keep it going, which was really great.”

Emily got Suraj together with some other volunteers to plan the first game. They circulated a flyer, Suraj borrowed pinnies and balls from his school, and Emily brought some pizzas for a post-game social.

“A good 30-40 people came out, including staff, volunteers, and clients,” says Emily. “We were so surprised. It was a really fun gathering.”

The one-off game quickly evolved into a weekly Saturday morning meetup. Games are kept informal with teams chosen by counting off, and consistent winners are often broken up to make contests more even.

“It’s a really great way to build community and have people meet each other, especially in Boston, since everybody’s kind of separated across the city,” says Emily.

“I think it’s a good way to have a bonding activity that isn’t necessarily based around things we do at IINE like having people work on resumes or attend workshops—it’s purely fun. It’s also a team mentality—everybody coming together for one goal.”

Emily says the game has led to connections off the field, too. In the WhatsApp chat, between posting video clips of their game highlights, people have started organizing social outings throughout the city.

When Suraj had to step away, Lead Career Navigator Gordon Parris gladly took over the organizing with the help of Career Navigator Luqman Alkhaneqeeni.

Gordon (far right), Emily (second from right), and Luqman (kneeling) gather fellow IINE staff and clients weekly for a pick-up soccer game

A former refugee who has lived in Jordan, Iraq, and Turkey, Luqman has been playing soccer since he was four years old. It’s been a throughline for him as his life has continued to change. He couldn’t have been more excited to learn that his new workplace was hosting a regular game. “It’s one of my talents, let’s say,” he says with a smile. “When I learned about the game my first week on the job, I said, ‘Let’s go! I’m in!’”

Luqman says he sees soccer as “a global phenomenon which unites millions of people. Also, back home it’s used as a cultural expression. Every time I’m playing, I see emotions, joy, that transcends all borders.”

“We have some kids who are 9, 10, 13 years-old that run circles around us,” Gordon adds, “so when he says it transcends all borders, including ages, he’s being literal.”

Gordon is originally from South Africa where he also grew up playing soccer. “We’re all there because there’s something that we kind of miss from home. It’s something that we all grew up doing in completely different ways. Everyone gets the goofy jokes of like, you know, looking one way, kicking the other way, that kind of thing. It’s a common language, and therefore, unifying.”

Now in its second year, the pick-up game continues to go strong. So what’s next for the franchise?

“We’re going to keep it simple,” says Emily. “We’re just going to keep playing soccer.”

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8 نصائح لإجراء محادثات أفضل حول الهجرة

اختبار: هل تعرف حقائق عن الهجرة إلى الولايات المتحدة؟

الوسم: اللاجئون

Life in Malaysia as Refugees

The Long, Uncertain Road to the U.S.

Discovering a New Career Interest

Finding Sunnier Days

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Elias Rodriguez, Advocacy InternTufts University

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Zhuo (Claire) Pang, Lowell Community Services InternUniversity of Sheffield (UK)

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Lilly Medeiros, Lowell Benefits Administration InternWilliam & Mary Law School

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Emily Bisson, Manchester Employment InternMount Holyoke College

Lowell’s Approach: Bridging ESOL and Technology

Manchester’s Approach: Workforce Training Goes Digital

Boston’s Approach: New Digital Programs Open New Doors

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A Passion for Computers

“Natural For Me”

“He’s Really Smart”

A Foot in the Door

A High-Tech Future

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Activism in Afghanistan

The Taliban Takeover

Landing in Lowell

Pursuing New Goals

A Bright Future

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Paul Green, Bassist for the Wicked Pickers Trio

Harvard University Astrophysicist and IINE Volunteer

Edson Fwenk, Drummer and Co-Founder of Artists Aspiring for Social Change

Haitian Immigrant and Music and Business Student at Bunker Hill Community College

Peter Rowley, Guitarist, Vocalist, and Songwriter for The Clippertones

Malden Middle School Civics Teacher and Malden High School Soccer Coach

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The Mission

The Routes

The Finish Line

Learning Resilience

Work and Welcome in Manchester

Building Community

Feeling the Bern

Pursuing Peace

The People’s House

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A Healthcare Success Story

A Desire for Investment

Gaining Confidence

This is the Future

A Clinic for Lowell Youth

“Everyone Show Up at the Park!”

Balling in Boston

Elias Rodriguez, Advocacy Intern
Tufts University

Zhuo (Claire) Pang, Lowell Community Services Intern
University of Sheffield (UK)

Lilly Medeiros, Lowell Benefits Administration Intern
William & Mary Law School

Emily Bisson, Manchester Employment Intern
Mount Holyoke College