“The Most Lovely People”: A Volunteer Group’s Experience Supporting a Refugee Family from Nigeria
Tani and her six children were among the last refugees to arrive safely in Boston just before the indefinite suspension of the U.S. Refugee Admissions Program. In the weeks leading up to their arrival at Logan Airport, a group of friends from Boston and Brookline had been eagerly preparing to support them through IINE’s Resettle Together program.
The volunteer group, who call themselves “Boston Bound,” is led by Jenny Miller. Jenny first learned about IINE when her daughter was looking for a community service project in the lead-up to her Bat Mitzvah. Through IINE, she was able to deliver food to local immigrant families and to donate books to refugee children after running a donation drive at her school.
Jenny remained on IINE’s volunteer email list, and when she learned about other opportunities to get involved, she was inspired. “These were things I could actually do. I work full-time [and am] crazy busy, but I had a few hours at night to go grocery shopping and bring food to a new family. Or I had a few hours on the weekend to help someone learn how to navigate the T,” she says.
“IINE provided great support, and it was deeply satisfying, like disproportionately satisfying even when I never met the family. Dropping off groceries felt so tangible. At a time when it felt hard to find other ways [to help], it just felt really good to be able to do that.”
She talked about the experience with her friends, a group of fellow parents of tweens. After the 2024 election, when they began sharing their fears over anti-immigrant policies taking hold in January, she proposed sponsoring a refugee family through Resettle Together as a concrete way to honor their values.
Soon they all found themselves gathered around a dining room table in front of a large piece of paper, divvying up tasks from finding donated furniture, to apartment cleaning, to scheduling shopping trips for food and clothing.
“When we started letting people know that we were doing this, it was amazing how many people wanted to help,” says Jenny, “Our kids did a drive for toiletries, soap, and detergent, and all that kind of kitchen stuff before Tani and her children arrived, and we got six months’ worth of stuff!”
Eager to befriend Tani’s teenage children, the kids of Boston Bound also collected gifts, prepared a bracelet-making kit, and made a photobook with pictures of all the group members to show the new arrivals how many new friends they now had.
When the family arrived, Boston Bound group members took turns hosting them for home-cooked West African-style meals, playing board games with their children, taking them to local parks and playgrounds and kicking around a soccer ball, going on shopping trips, helping them learn how to navigate public transportation, and more. They became close quickly. “They are the most lovely people,” Jenny says of Tani and her family. “They are a very close family, very warm, incredibly supportive of each other. I think what struck me was they came here with so much curiosity and eagerness to learn—also a love of their new home, and they really extended that to all of us. They have been so welcoming to all of us. Even with the language barrier, which, when they arrived was almost total. There was still so much warmth.”
While IINE case workers helped the family enroll in ESOL classes, secure work authorizations, and become oriented to the U.S. workplace, Boston Bound helped make sure the family had access to food and healthcare, enrolled in school, got library cards, and practiced reading and speaking English. Meanwhile, a beautiful friendship formed.
IINE Case Specialist Nijimbere Lahayiloyi shares more about what it means to welcome refugees, and how critical volunteer support is
“They’ve invited us to celebrate their birthdays at their home, and that’s been just wonderful—so joyful,” Jenny says. “They’ve taught us the songs that they sing for birthdays, and dances, and the music they listen to. They’ve also come to some of our houses for birthday celebrations or just for dinner, and that’s been really lovely too. Every time I visit, they try to send me home with food.”
When IINE’s Employment team was able to get them job interviews, Boston Bound helped them practice and prepare. Now, all eligible family members have started jobs in food service.
“Having this support has meant so much,” says Mariamu, one of Tani’s daughters. “We have been able to have people to practice English with and to help us with things we don’t yet understand. We are very grateful for their willingness to assist us. They have been with us since our first day in Boston. They help us understand the community we live in; they often visit us and make sure we are okay. They have done so much to help us in many ways. We appreciate them and pray that God blesses them in everything.”
Jenny shares how Boston Bound came together and the “privilege and joy” of becoming close with Tani and her children
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Біженці та іммігранти здійснюють довгі, важкі подорожі, щоб уникнути насильства і почати нове життя в США . Ви можете надати їм допомогу, якої вони потребують.
Сомалійська культура заснована на гостинності. Вони є об'єднаною громадою - громадою, яка пов'язує один одного. Вони живуть як сім'я. Сомалійська культура заснована на любові один до одного, на гостинності".
Під час сесії IINE, присвяченій проблемам, старший віце-президент і директор з питань розвитку Ксан Вебер представила огляд нинішньої кризи переміщення, а також історію та послуги IINE. Вона окреслила постійні перешкоди, з якими стикаються новоприбулі, включаючи мовні бар'єри, відсутність транспорту, дефіцит доступного житла та обмежений доступ до фізичної та психічної медичної допомоги. Потім вона розповіла про виклики сьогодення: скорочення федерального фінансування та підтримки, утиски прав і загрозу масової депортації. 
Переможцем конкурсу стала команда, що складалася зі студентів Гарварду, Велслі та Тафтса, яка запропонувала додаток для з'єднання агентств з розселення біженців та імміграційних служб з громадськими волонтерами та негрошовими пожертвуваннями. Використовуючи їхній додаток, організації могли б створювати пости з поясненням потреб, а волонтери могли б відповідати на них пропозиціями про допомогу. 
Зі збільшенням кількості прибулих, IINE 
Щоб ще більше залучити громади до прийому новоприбулих, IINE повернувся до мистецтва, продовжуючи традицію, яка почалася з міжнародних фольклорних фестивалів у 1930-40-х роках і продовжилася кінофестивалем Х'юман Райтс Вотч та музеєм "Мрії про свободу" на початку 2000-х років. Започаткований у 2017 році кінофестиваль 
IINE найняла десятки нових співробітників для підтримки новоприбулих гаїтян, багато з яких були самі гаїтяни, і проводила цілоденні "клініки" у своїх офісах, бібліотеках і церквах, щоб допомогти новоприбулим сім'ям отримати доступ до грошової допомоги та імміграційної юридичної підтримки. Публічні заходи, такі як офіційне підняття прапора міста на День незалежності Гаїті, допомогли згуртувати членів громади на підтримку своїх нових сусідів. Було створено новий відділ IINE з надання послуг притулку, який допомагає клієнтам швидко, безпечно і назавжди залишити державні притулки для людей, які опинилися в надзвичайних ситуаціях.
На рідному Гаїті Стайв вісім років викладав математику та статистику в середній школі. Робота здавалася йому важливою - але як 