Skip to main content
Our Boston office will be closed from 3-5 PM on Tuesday, May 14 and Wednesday, May 15. Our Lowell office will be closed from 9 AM - 12 PM on Friday, May 17.

welcoming & resettlement

IINE resettles hundreds of refugees each year who are fleeing persecution and conflict in their homelands.

Our work with refugees forms the basis of our continuum of service. We also support asylees who are in the United States seeking political protection after fleeing persecution.

How We Welcome Refugees

How We Welcome Refugees

In our reception and resettlement program, our staff dedicates approximately 75 hours of case management time to each refugee. Services include welcoming each refugee family at either Manchester or Logan airport and escorting them to a furnished apartment that we have provisioned with home goods, clothing, and food. Within days of arrival, our staff helps clients apply for Social Security and other public benefits, arranges medical appointments, enrolls them in a healthcare plan, familiarizes them with public transit, and enrolls children in public schools. Our staff works with clients to build a household budget, understand each adult’s employability, and find jobs as quickly as possible. Each client enrolls in English and cultural orientation classes.

100 Years of Receiving Displaced Persons

We are the oldest organization exclusively serving refugees and immigrants in New England. We welcomed Eastern Europeans in the 1920s and 1930s, persecuted people fleeing Europe after World War II, displaced persons from the former Soviet bloc and Cuba in the 1950s and 1960s, Cambodians and Vietnamese in the 1970s, and Central and South Americans and families from Asia, the Middle East, and Africa during the past several decades.

People from all over the world have benefited from our services and graced our lives during the past century. We watch with pride as the people we serve make enormous contributions to civic and community life in New England.

Learn more about our Welcoming & Resettlement Services:

Refugee Resettlement

Refugee Resettlement

Our resettlement program provides intensive case management and comprehensive transitional assistance to new arrivals during their first year in the U.S., helping them to stabilize and confidently transition as new members of our New England communities.

Refugee Resettlement
Case Management

Case Management

From diverse backgrounds and experiences, the majority of the refugees and immigrants IINE serves share a lack of familiarity with American culture, institutions, habits, and values. Our Case Management program ties our continuum of care together  to support individuals and families as they orient and adjust to life in New England.

Case Management
Unaccompanied Children’s Program

Unaccompanied Children’s Program

INE connects children, who are forced to migrate because of violence, poverty, and deprivation in home countries, with relatives or family ties in the U.S. while providing intensive trauma care, case management services, and professional support. This program has recently expanded to serve more than 600 children each year throughout New England and New York.

Unaccompanied Children’s Program
Individual Development Account

Individual Development Account

INE’s IDA Program is a matched savings program that helps participants identify financial goals, develop healthy savings habits, and invest in their future.

Individual Development Account