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Shelter Services

IINE is working directly within Massachusetts’ emergency shelter system to support newly arriving families facing homelessness.

Our new emergency response team is helping immigrants in shelter to access food and healthcare, gain work authorization, learn English, apply for asylum, and move into permanent housing – so they can achieve stability and self-sufficiency in our communities.

Critical, Immediate Support and Long-Term Solutions

Haitian and Central and South American immigrant families are enduring long, difficult journeys to the U.S. to escape persecution, violence, natural disasters, famine, and poverty. Many are coming to Massachusetts to join the state’s immigrant communities—M.A. has the 3rd largest Haitian population in the U.S.—and because the Commonwealth is known for its welcoming reputation, strong education and healthcare systems, and ample job opportunities.  

However, Massachusetts also has an affordable housing crisis – one that has forced many of these new families to begin their lives here in emergency shelters. Half of the 7,500 families in the state shelter system are newly arrived immigrant families with children.  

Since 2023, the International Institute of New England has been working with state and local leaders to provide immediate, critical support to families in shelter, and to identify and advocate for more long-term solutions.  

How We Help

We are helping immigrants in emergency shelters to work towards stability through: 

Case Management and Support Services

Case managers connect families to federal benefits, including cash assistance, access to food and healthcare, and school enrollment.  

Immigration Legal Services 

Legal professionals, including an attorney and paralegals, are helping to apply for work authorization, so families can secure employment and move towards self-sufficiency. They are also helping individuals apply for asylum for a chance to stay in the U.S. permanently. 

ESOL (English for Speakers of Other Languages) Classes

IINE is currently securing funding to provide ESOL classes in the shelter system. The classes will help prepare non-native English speakers for daily life in the United States with a particular focus on entering the workforce. 

Pathways to Stability and Self-Sufficiency  

We are partnering with the state and fellow resettlement agencies to move families out of the shelter system and into safe, affordable, and permanent housing.  

Shelter Services Spotlight Report

Spotlight Report: Immigrant Families in Emergency Shelters

The Spotlight Report is a quarterly report to bring you a deeper understanding of our work. This Spotlight Report covers why so many new immigrants families are experiencing homelessness in Massachusetts and what we are doing to help.

Get Involved

Volunteer

Help new immigrant families in the shelter system by setting up apartments or providing transportation assistance, tutoring, or career support. 

Donate Goods

There is a great need for bedding, kitchen goods, and other household items for these families.