From the Desk of the CEO: The Impact of Refugees on Host Communities
Five lessons from the U.S. Refugee Admissions Program
By Jeff Thielman, President & CEO of the International Institute of New England
Some question how welcoming refugees affects the strength, culture, and character of a nation. The question is a fair one—and the answer is clear.
Refugees are people who cannot return to their homeland because they were persecuted or have a well-founded fear of persecution due to their race, religion, nationality, political origin, or membership in a particular social group. The U.S. accepts a small number of the world’s vast refugee population each year because a significant majority of Americans support welcoming people to the U.S. for humanitarian reasons. In fact, doing so is a value that has been part of American life since our nation’s founding 250 years ago.
Host communities and the country as a whole benefit when refugees come to the U.S. Thousands of people across New England have helped IINE support newly arrived refugees, helping them to learn English, to understand and navigate their new homes, and to prepare for employment. With their presence, our culture becomes richer, and the economy grows stronger.
We’ve seen this put into practice since the U.S. Refugee Admissions Program was formalized forty-five years ago. It’s an integral part of the story of how the U.S. became a global superpower, and it should be a crucial part of the next chapter of the American story.
Here are five lessons we’ve learned at IINE through over five decades of work with refugees.
1) The level of support provided to refugees soon after they arrive determines their success.
When refugees have early access to English instruction, community orientation, and employment support, they can integrate quickly into a new community. By integration, we mean they become part of the economic, social, cultural, and civic life of their new community while preserving their unique heritage. Refugee employment rates rise steadily in their first few years in the country, and newcomers fill gaps in important industries like healthcare, manufacturing, and the service sector.

Once they start work, they feed the economy with new consumer spending and tax revenue. According to a report released in 2024 by the U.S. Department of Health and Human Services (HHS), over a fifteen year period (2005-2019), refugees generated a net benefit to all levels of government of $123.8 billion, meaning they paid more in taxes than the government gave them in benefits.
Meanwhile, host communities benefit from new energy, restaurants, fashion, and ideas. Newcomers are deeply patriotic and eager to pay the hospitality they have received forward, making the community a better place.
2) Social cohesion is strengthened when people from diverse backgrounds come to rely upon one another.

Cohesion isn’t about sameness, it’s about neighborliness. Prejudices fade, and communities grow stronger when people work, learn, pray, and participate in civic life together. One study from Data for Progress shows that among Americans who personally know a refugee, 89% support the U.S. Refugee Admissions Program.
In New England, U.S. citizens and refugees from different countries, cultures, and traditions often find common ground in the importance they place on working hard, caring for their neighborhoods, even rooting together for the Boston Red Sox and New England Patriots—revealing American values at their best.
Refugees also receive strong support from institutions they join. Labor unions, for example, have stepped up to defend immigrant and refugee workers. One recent case is the advocacy effort for Tufts University student and Service Employees International Union (SEIU) member Rümeysa Öztürk in Somerville, MA.
3) Well-integrated newcomers help communities stay economically strong and sustainable.
Many communities across New England are faced with rapidly aging populations and outmigration of younger people due to high housing costs, resulting in workforce shortages and a smaller tax base. The healthcare industry has been hit particularly hard, putting the supply of elder care at risk. Many refugees become caregivers and provide this critically needed service.
Here in New England, the arrival of Southeast Asian refugees to communities like Lowell in the 1980s and 1990s reversed a population decline and led to the rebuilding of neighborhoods and creation of a much more vibrant city. In Manchester, NH, refugee resettlement has brought new students to a school system facing declining enrollment. In both communities, IINE is training a new generation of nursing assistants and home health care aides.
4) When refugees have full access to civic life, they strengthen it.
As IINE Golden Door Honoree Noubar Afeyan often reminds us, people who are “Americans by choice” feel a strong commitment to helping this country realize its potential. This is especially true of those who have experienced persecution and exclusion. At IINE, our clients often speak of wanting to give back. They gravitate towards the caring professions, sign up as volunteers to assist fellow refugees, and sometimes even join our staff. Many have a strong drive to become citizens, longing to be able to vote and participate fully in their new communities.

Nationally, studies show that refugees naturalize at high rates, with about 66% becoming U.S. citizens within 10–15 years. Some refugees and their families become public servants: in Boston, City Councilor Ruthzee Louijeune (left), the daughter of Haitian immigrants, just completed a term as Boston’s City Council President. In Lowell, Vanna Howard (middle) was recently elected as the nation’s first Cambodian State Senator. In Manchester, NH, former IINE client Suraj Budathoki (right), a Bhutanese refugee, is a state legislator. Refugees don’t just integrate into civic life; they help lead it.
5) Welcoming refugees reflects confidence in who we are and will shape who we want to become.
The United States has never been defined by a single culture or background, but by shared commitments: to freedom, to democratic participation, to class mobility, to rewarding ingenuity, and to the idea that people from different places can live and work together. Refugee resettlement is one of the clearest expressions of these values in action.
When we invest in helping refugees integrate and eventually contribute to the growth of our region, we reinforce the kind of country we choose to be: confident enough in our institutions and values to welcome others, and strong enough to incorporate new perspectives into American life.
Welcoming refugees does not weaken cultural cohesion. Welcoming and helping refugees integrate into a new community makes this country a better place for everyone.
Welcoming, supporting, and integrating refugees is a community effort. Explore opportunities to get involved.




























