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Author: Danielle Gauthier

What Does It Take to Find Affordable Housing for Refugees and Immigrants?

It’s no secret that housing is extremely scarce in New England’s cities. A “vacancy rate” is the percentage of a city’s existing housing that’s available to rent. Lowell, Massachusetts has a vacancy rate of 7%. Boston’s hovers around 2% and Manchester, New Hampshire’s is less than 1%.  

Affordable housing is even more scarce, and when refugees first arrive, they face significant disadvantages as prospective tenants. Having been forced to suddenly leave their home countries under terrible circumstances, they start out in the U.S. without the security of jobs, credit, references, the funds to pay their deposits, and often, the English language skills and cultural knowledge to build the needed relationships with property owners.  

What they do have is remarkable resilience, drive, and adaptability—and they have IINE. Refugees, asylees, and other protected immigrants are eligible for housing support under federal law, and the International Institute of New England has been successfully securing them housing before they arrive, setting up their apartments, and bringing them from their ports of entry to their first homes in the U.S., for more than 100 years. 

IINE is notified by the U.S. Committee for Refugees and Immigrants that refugee families and individuals will be arriving about one to two weeks in advance. The word goes out to our Housing Coordinators and they’re off to the races, looking for housing that will meet the arriving refugees’ needs, is withinwalking distance to necessities such as grocery and convenience stores, and ideally, is situated in a diverse community that will connect them to fellow immigrants and former refugees who will embrace their arrival. Last year, IINE successfully found housing for more than 345 new arrivals. Read on to learn how.  

IINE housing coordinators draw from networks and experience. 

Paris Peters had a full 20 years of experience as a realtor in Boston before becoming an IINE Housing Coordinator at the beginning of 2023—so she already knew a lot about finding people housing in Boston. “Or I thought I did!” she says, laughing.  

She explains that finding housing for people who arrive without the resources of other potential tenants is a whole different ballgame, but she does draw from a network of about 20 realtors who trust her and understand what she needs, “my backbone,” she says. “They come up with something, even if we can’t take it. Every time I say, hey I need, this…they’re like, hey, we’ve got it. 

Still, they won’t always have apartments that meet a particular family’s needs, so Paris has to constantly grow her network. “Apartments.com, Craigslist, Facebook has a whole housing section—I also am a member of quite a few real estate groups and find them to be the most helpful. I get the quickest responses from them. So, networking and using the community really, really helps. Something as simple as speaking to your neighbor—that has gotten me an apartment.” 

Paris and Sandrine

Sandrine Mukakinani, Paris’ counterpart in IINE’s Lowell office, was a local property manager who had been providing housing for our clients when she became an IINE Housing Coordinator in 2023. A former refugee from Rwanda, she was resettled by IINE in 2015, and after exploring several careers, became interested in realty. “It’s something I have a passion for doing. I like anything related to properties,” she says. “I want to grow in the property business. Doing this job…I meet many landlords, I learn a lot, and I can also serve our office. So, I like it. It’s challenging, yes, but I do accept that challenge because I’m learning.”

Sandrine says she has a network of about 18 realtors that serve as her go-to’s in Greater Lowell, and like Paris, frequently checks apartment listing sites, Facebook, and Craigslist as well. 

“I start with the landlords we already have an existing relationship with. I call, I send messages, I disturb them all the time,” she says, laughing. “I use my friends who are involved in properties as well. I do it all. Any way I can get to, luckily, yeah, we have something available.” 

For IINE’s Manchester, New Hampshire office, the network is much smaller but has been equally effective. “Manchester uses only three property managers,” explains Senior Program and Contract Manager Kateryna Kelly. “They manage not whole buildings, but large quantities of units in buildings here and there throughout Manchester.” One of these is actually based in Massachusetts and also finds units for IINE clients in Lowell. “We have a very informal relationship with him. Sometimes we just text him and let him know what we need and when.”

Property owners who are also immigrants are a good bet.  

IINE staff and volunteers ensure apartments are freshly cleaned, set up with furniture and household goods, and stocked with culturally appropriate groceries

Paris is the granddaughter of immigrants from Cape Verde, Sandrine a former refugee from Rwanda, and Kateryna, an immigrant from Ukraine. While their experiences were very different, they are all able to empathize with the challenges our clients face. They find the same is true when they connect with property owners who are immigrants. 

Most of the landlords that I have found are also from immigrant populations themselves, or their parents were immigrants,” says Paris. That’s the great thing about Boston. It’s got a large immigrant/refugee history and population. Either their grandparents, their parents, or they came from somewhere else, myself included. You understand what kind of difficulty it is, you know, moving from one country to another, what cultural shocks they’re going to go through, because they understand the process. 
 
Sandrine reflects, It’s not that easy when you come from far away, especially when you come from Africa. It’s a new country, new culture, new everything, new people. You leave your family back home, so you start all over again. It takes time to settle. The Lowell community has a lot of immigrants. So those [go-to] landlords—not all but manythey also came as immigrants. They understand and they are willing to help.

IINE’s strong track record can make all the difference.

Building up a network of reliable realtors and property owners who will quickly respond to requests with opportunities takes charm, patience, and relationship-building.

“It does help when there is a program assisting a tenant,” says Paris. “I make that a benefit of us, a benefit for the landlord, and I use myself as a backup. I tell the landlord if you’re having a problem with the tenant, please call me.” She explains that not only will the landlord have her support, but that IINE’s clients have support, from federal benefits helping them to cover rent until they’re able to work, to interpreters who can help with communications, to case specialists and volunteers who are helping to orient them to their new lives and expectations. She points out that as far back as her records go, IINE clients have never been evicted from their apartments.  

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Members of the St. Anselm College football team help prepare an apartment for a refugee family of six from the Democratic Republic of the Congo

Kateryna remembers struggling to convince a property manager she now relies on. “It took us a bunch of explanations of what we do, where clients are [in the resettlement process], that they are going to be employed…but once he started working with us, he saw how consistently we reach out, how responsive we are, and how consistently we can fill his vacancies. That’s appealing.” 

Volunteers turn a housing unit into a home.

When you’re bringing someone who has lost their home to their first new living space in an unfamiliar country, you want it to feel as welcoming as possible. Once IINE has secured an apartment, community volunteers spring into action, helping to deliver and set up furniture, plates, silverware and cookware, cleaning supplies, bedding, and even art for the walls, all donated by community members.

Mike Mailloux, Volunteer Coordinator at IINE’s Manchester office, explains, “We will make the apartment look homey and welcoming, put toys on the beds for the kids and provide everything a family may need for the first few months.” 

“Today I actually happened to be there when a family from the Democratic Republic of the Congo—a mom and three kids—showed up. I opened the doors for them, and all the kids were super excited, running around the apartment and playing. They immediately busted open a box of toys in the living room. They were so happy that they had some stuffed animals. It was so fun and so nice to see that.”  

Diana and Randy quote

When IINE’s community volunteers secure housing for refugees, the keys are resourcefulness and persistence 

The Westside Welcoming Committee Resettle Together team has successfully sponsored two families of refugees, including finding them housing. Group leader Jon Levine’s description of his approach mirrors Paris’s: “Call and beg, call and beg, and keep doing that.” 

“It’s just a matter of calling a LOT of real estate agents about any unit on any of the listing websites that looks like it could suit a family’s needs,” he says, adding that it helps to find realtors’ direct numbers, to which a member of Westside Welcoming Committee often has access as a fellow realtor. When he gets a ‘no,’ he asks the realtor if they have a contact who might say ‘yes.’ Once he gets his foot in the door, he has to make his pitch.

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A handmade card at an apartment provides a warm welcome

“There’s no greater challenge than getting the agent to believe you can produce a legitimate ’safe’ prospect for their landlord—safe meaning that they’ll pay the rent regularly and not cause trouble! Your own presence and demeanor in representing IINE and its clients can go a long way to doing that. It helps to have your finger on the numbers—to know exactly what you can (and can’t) assure the landlord in terms of rent funds. And if your community group is committed to seeing this family through, then making that clear to the agent and landlord as well.”

Jon likes to say:

“IINE has been settling families like this for more than 100 years, finding them housing, providing English language lessons, full medical coverage, and then working with them to find jobs so that usually within six months or so, they become self-supporting. And our support group of local Boston citizens is committed to doing everything in our power to get them on their feet as quickly as possible.” 

He’s gotten good at evaluating an apartment once he gets an offer. “There’s an invaluable website called walkscore.com. Just plug in the address you’re considering, and it will give you both a walkability and a transport score, with bus, T, and train routes near the location, as well as maps that show shopping in the vicinity.”

The Westside Welcoming Committee successfully found housing for a family of four from Iraq in the Boston suburb of Newton and a family of three from Cameroon in the Boston neighborhood of Dorchester.

“The first family is still in their Newton apartment one year later, and the kids love the school they’re in. I think the family in Dorchester was thrilled to have a place to call their own—they’re very happy with the space!” 

IINE is looking for long-term (12 months or more) housing in Massachusetts and New Hampshire for newly arrived refugees and immigrants, including families who are currently in MA’s emergency shelter system. Learn more about housing needs here. If you have housing to offer or know someone who might, please be in touch. 

Employee Profile: Meet Jessica Gutierrez, Immigrant Family Support Coordinator

Jessica joined IINE in 2023 as an Immigrant Family Support Coordinator on our Unaccompanied Children’s Program (UCP) team. The UCP team helps children, some as young as two years old, who have fled their homes in Central America and crossed the Mexico/U.S. border unaccompanied to seek refuge from violence, poverty, and instability, to reunite with their families in the U.S. Working throughout Massachusetts, Connecticut, Rhode Island, parts of New Hampshire and Maine, and the New York City area, the UCP team serves more than 600 children and their families every year. In our latest employee profile, Jessica shares her journey to IINE, what she enjoys most about her role, and how she likes to spend her time outside of the office. 

What brought you to the International Institute of New England?

Jessica apple picking
Jessica enjoys apple picking during an IINE staff outing

I graduated from Lesley University in 2020 with a Bachelor’s in Children, Youth, and Families Studies with a minor in Social Work. I’ve always wanted to work with people and help those in need. My first job out of college was at a nonprofit organization working with adults with developmental disabilities. I was there for two years and knew I wanted to keep exploring different fields. During undergrad, I completed an internship at a nonprofit legal organization and was interested in working with the immigrant community. At a young age, as a bilingual, I was translating and interpreting documents for my family and friends. When I was searching for my next endeavor, I was considering continuing to work in the developmental disability field but was having a hard time. I then started searching for something I knew I had a passion for: working with refugees and immigrants.

What does your day-to-day look like?

On an average day, I begin by checking my calendar to see if I have any home visits or meetings scheduled. I have team meetings weekly where we learn about new topics related to our clients. I then read my emails to see if there are any urgent emails I have to answer right away. I also turn my work phone on and return any messages or calls from clients. I usually spend the morning working on a home visit assessment or my case notes, or looking for resources for my clients. When I have finished those tasks, I will complete check-in calls with my clients or home visits in the afternoon. During check-in calls, I assess my client’s safety, making sure they feel comfortable in their placement, and discuss their ongoing goals and how I can help them achieve them. During home visits, I get to know the families and help them connect to the appropriate resources.

What aspect of your role do you enjoy the most? 

Jessica hiking a volcano in El Salvador
Jessica hiking a volcano in El Salvador

I enjoy getting to know all the families I work with and being able to talk and motivate the children/youth and encourage them to be their best! Families really appreciate someone being there for them, to listen and share resources. Another aspect I enjoy is collaborating with my colleagues. They all bring their own experience to the team and are very helpful. My role challenges me every day as each case brings new tasks to learn.

What advice would you share with someone who is interested in this work?

Be dedicated to helping your clients, and your clients will always appreciate your efforts, small or big. Also, don’t be afraid to ask your colleagues for support; they are full of knowledge and willing to help!

How do you enjoy spending your time outside of the office?

During my free time, I love finding a good series to watch. Summer is my favorite season; I love going on walks/runs on a nice hot day or soaking up the sun and reading a good book. This year I’m looking forward to learning new recipes!

Interested in joining our team? Our collaborative, team-oriented environment offers opportunities to serve refugees and immigrants, while learning from other staff and departments. View career opportunities here. 

The International Institute of New England Celebrates 100 Years of Service in Boston

February marks 100 years since the International Institute of Boston first opened its doors to welcome and support people from all around the world

BOSTON February 15, 2024 – The International Institute of New England (IINE) celebrates the centennial anniversary of its Boston, Massachusetts office, marking 100 years of welcoming and serving refugees and immigrants in the city and surrounding communities. Over the century, IINE’s Boston office has expanded to support more than 3,000 individuals from all around the world every year—many of whom have fled persecution, war, famine, and climate disasters. Their programs—which span resettlement, adult education, workforce development, pathways to citizenship and much more—help immigrants find safety and a fresh start in Greater Boston.

IINE started in its earliest form in the early 1900s when women at YMCA’s all around the country noted the nation’s growing immigrant population and sought to create a more welcoming, inclusive place where their newest community members could access multilingual social services. The first “International Institute” opened in New York in 1911, and the model quickly spread. By the 1920s, there were 55 International Institutes across the country. The International Institute of Lowell opened in 1918 and in Boston in 1924. Over the next ten decades, hundreds of community groups, individuals, employers, city departments, corporations, and foundations joined forces with the International Institute to help immigrants integrate into New England. IINE’s third and final location in Manchester, NH, was founded in 1994 and in 2001 the three sites consolidated to become the International Institute of New England.

Today, IINE’s services are organized around its strategic resettlement model—rooted in responsiveness, equity, and advocacy—which provides a framework to successfully welcome and integrate refugees and immigrants into Massachusetts communities where they both benefit and contribute. Through its evolving model and programs, IINE has played a critical role in building Boston into the welcoming, diverse city it is today, where 28% of residents are immigrants, and many more are multi-generational descendants of those who first arrived.

“During our centennial year and amidst a surge of newly arriving families in the Commonwealth, we celebrate 100 years of life-changing support to families in Greater Boston as we prepare for our second century of service,” said Jeff Thielman, President and CEO of the International Institute of New England. “Around the world there are more displaced people than ever before, and the causes of displacement are shifting. We can’t know when or where the next natural disaster, conflict, or humanitarian crisis will occur, but we know that IINE will always strive to be prepared to welcome them and provide critical resettlement services including social connection, language acquisition, and workforce integration.”

IINE’s work of welcoming newcomers into the Commonwealth, while valuing and preserving their unique cultural contributions, is integral to the city’s growth, success, and identity as a city of belonging. Providing refugees and immigrants with a strong foundation of support means new arrivals have the opportunity to integrate into our communities, achieve self-sufficiency, and meaningfully contribute to Boston’s culture and economy.

IINE Boston marks its centennial with a year-long celebration with several upcoming events and a new series exploring its history and Boston as a city of immigrants: 100 Years of Welcome: Commemorating IINE’s Boston Centennial”. Events throughout the year include an Immigrant Heritage Month celebration in partnership with the City of Boston, an interactive “Centennial Walk” journeying through 100 years of service, and the Golden Door Award Gala in 2025, a time-honored celebration which will for the first-time honor IINE itself for its contribution to American society and to shaping Boston’s vibrant diversity.

To learn more about the International Institute of New England and its upcoming centennial anniversary plans, visit https://iine.org/boston-100/.

ABOUT THE INTERNATIONAL INSTITUTE OF NEW ENGLAND

The International Institute of New England (IINE) creates opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE serves more than 10,000 individuals annually, including people displaced by political instability, violence, and climate crises, child and adult survivors of human trafficking, and unaccompanied children joining family members in New England. IINE offers a comprehensive range of programs and services to help these newcomers feel welcome, achieve stability and security, and access resources in their new communities; advance their education and employment goals; and integrate into their communities. IINE’s expertise builds on more than a century of service, and with continued partnership from community groups and support from philanthropists throughout New England, IINE will continue this service for the next 100 years and beyond.

1910-1924: Redefining Americanism

The International Institute of New England is thrilled to share the first installment of our new series, 100 Years of Welcome: Commemorating IINE’s Boston Centennial. The series will begin in 1910 and guide us to present day, chronicling the founding and growth of IINE’s Boston programming, Boston’s history as a city of immigrants, and how the two are deeply entwined. We begin during a period of record immigration in Boston—and increased backlash, as a result—as International Institutes were beginning to take shape across the country. 

The “International Institute” model was an integration movement born during an immigration boom that both fueled the new factory economy in cities like Boston, and spurred debate nationwide on how newcomers should be welcomed and integrated  

A Port of Welcome

The early 1900s was a period of peak immigration to the U.S. and Boston Harbor was one of the busiest ports of entry for newcomers from around the world. Whether displaced by persecution, ravaged economies, or famine, individuals and families came to Boston for safety, freedom, and work.  

By the 1910s, tens-of-thousands of people were arriving in Boston each year, and nearly 40% of the city’s population were immigrants. Already home to a large Irish community, Boston’s North, West, and South End neighborhoods filled with newly arrived Italians, Russian Jews, and Canadians, as well as smaller new communities from China, Portugal, Poland, Lithuania, the Balkans, the West Indies, and beyond.  

Most people found jobs in the city’s new factories, making products like clothing and textiles, chemicals and rubber goods, or candy. Others worked as day laborers on Boston’s docks and railroads or filled construction jobs on the rapidly expanding roads, subways, and streetcar lines that gave more people access to the city and to factory jobs. Some took to selling produce or dry goods on the streets, and the most successful of these were able to earn enough to start their own grocery stores or retail shops.  

Backlash and Pressure

The boom in immigration across the Northeast helped to build up cities and strengthen economies. But it also inspired fear and prejudice which worsened as the country became embroiled in the First World War. Throughout the 1910s and ‘20s, the U.S. government passed a series of discriminatory bills imposing harsh requirements for all would-be immigrants, quotas on immigration from some countries, and outright bans on others.

For organizations that worked with immigrants at the local level, a belief in the need for assimilation, or “Americanization,” became the dominant view. Immigrants were urged to shed their “old world” ways and emulate the Anglo-Protestant majority. This was the “melting pot” ideal in which immigrant cultures would melt away and be replaced by a superior American culture. A popular slogan during the war became: “100% Americanism.”  

But a movement led by newly forming “International Institutes” took a radically different approach.   

A New Approach to Welcome

Edith Terry BremerThe first International Institute was established by Edith Terry Bremer in New York in 1911 under the sponsorship of the local Young Women’s Christian Association (YWCA), A graduate of the University of Chicago, Bremer had extensive social services experience and had worked as a Special Agent for the United States Immigration Commission. At the YWCA, she administered a survey on the status of immigrant women in the city and learned how great their needs were. In response, she founded the International Institute to provide immigrant girls and women with English language classes and recreational and club activities, and to support them with housing, employment, and citizenship.  

What set her International Institute apart was Bremer’s adoption of “Cultural Pluralism,” the philosophy that—in contrast to assimilation or “Americanization”—immigrants should be encouraged to not only preserve their cultural heritage but to share and celebrate their cultures while also participating in U.S. civic life. International Institutes became places where immigrants could continue to be themselves while learning how to navigate their new lives in the U.S.  

Bremer’s model spread, and by the 1920s, 55 International Institutes opened in YWCAs in cities with large immigrant populations throughout the U.S., including the International Institute of Lowell in 1918 and the International Institute of Boston in 1924. These are the origins of the International Institute of New England of today.  

Staff at International Institutes often became experts in immigration and naturalization law and served as mediators between newcomers and various government agencies. They quickly came to expand their services to work with entire families instead of only girls and women, and they often went and visited them in their homes.  

The International Institutes prioritized hiring immigrants as case workers—then called “nationality workers”—who were familiar with the languages and traditions of the families they served and were often already known in their communities. An important part of implementing cultural pluralism, these staff members were usually either first- or second-generation immigrants, received training in social work, and had unique sensitivity, insight, and access into the communities they served. This practice was unique at the time and remains a priority for the International Institute of New England today.  

The International Institute of Boston is Born

Georgia Ely
Georgia Ely. Courtesy of Schlesinger Library, Harvard Radcliffe Institute.

The International Institute of Boston was founded by Georgia Ely in 1924 at the city’s YWCA, very much in the spirit of Edith Terry Bremer and cultural pluralism. From the beginning, it was staffed with “Nationality Workers” with origins in Armenia, Greece, Syria, Russia, Poland, and Italy. Recruited from Boston’s immigrant communities, they were all college graduates with graduate-level social work training.

Speaking to immigrants in their own languages, the nationality workers helped new arrivals to access health services and educational opportunities, served as translators when needed, intervened in cases of employment discrimination, and helped people navigate the ever-changing U.S. immigration legal system and work toward citizenship. 

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Members of foreign women’s clubs at the International Institute of Boston enjoy skating at the YWCA gym, ca. 1924-1934. Courtesy of Schlesinger Library, Harvard Radcliffe Institute.

At the same time, nationality workers were committed to “group and community work,” helping to organize vibrant social, educational, and arts performance groups in which immigrants could explore and share their cultures. On any given night in Boston in the mid-1920s and 1930s, there might be a lecture on childcare sponsored by the South Boston Armenian’s Women Club, a play performed by a Greek youth group, or a book discussion at the South End Greek Mother’s Club. A visitor to the International Institute of Boston might encounter the Syrian Girls Club singing songs in Arabic or a performance group practicing Ukrainian folk dance and music.  

As they resettled in Boston, newcomers not only found support to meet their basic needs at the International Institute, but they also found the freedom to retain their cultural identity as they built their new lives and contributed to their new communities. 

Today, the International Institute of New England employs staff from over 40 countries, dedicated to continuing the practices pioneered by nationality workers over a century ago. We have seen through decades of service the value immigrants bring to our communities and our economies as they become part of us. We are excited to share their stories with you through this centennial series. 

During our centennial year, we celebrate 100 years of life-changing support to refugees and immigrants in Greater Boston and prepare for our second century of service. Learn more here: IINE Boston Centennial.

What is a “Climate Refugee?”

6 things to understand about how the climate crisis is displacing people worldwide and what we can do to help

“The period of global warming has ended; the period of global boiling has arrived,” United Nations Secretary General Antonio Guterres announced during another record-breaking summer for global temperature in 2023. Global warming affects food and water supplies, causes rising sea levels that decrease livable land, and creates destructive natural disasters. It’s already a factor in displacing millions from their homes worldwide each year, often termed “climate refugees.” Countries around the world need to prepare for this problem to get much worse if trends are not reversed, and as we work to reduce the causes of climate crises, we also need to better protect the people most at risk.  

Here are 6 important things to know about “climate refugees.” 

1. “Climate Refugees” are people who have been forced to leave their homes because of the effects of climate change, but the term isn’t entirely accurate.

“Refugee” is a term with a precise legal meaning. Defined by the United Nations High Commissioner on Refugees, refugees are people who have left their home countries and are unable or unwilling to return because of a well-founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group, or political opinion. When granted, refugee status gives people important rights in their new country, allowing them to stay, work, and receive life-changing support from resettlement agencies like IINE. Currently, refugee status is not legally conferred to people who lose their homes because of the climate crisis. 

“Climate displaced persons” is a more accurate umbrella term for those displaced by the climate crisis. The term “climate migrants” often appears in the media, but only describes those planning to stay at their destination temporarily.  

2. Not legally considered “refugees,” people displaced by climate disasters are not protected by international law.  

Legislation has been proposed to protect climate displaced persons, but so far has stalled. U.S. Senator Ed Markey (D-MA) introduced a bill to establish a Global Climate Change Resilience Strategy in 2019, and then with Nydia Velásquez (D-NY) in 2021, and again on November 20, 2023, with IINE’s endorsement. Among other needed measures, it would create a U.S. resettlement pathway for climate displaced persons 

3. Climate disasters can destroy homes either very quickly or slowly over time. 

Climate disasters can take two forms: sudden-onset and slow-onset.  

Sudden Onset vs. Slow Onset Climate Disasters

Sudden-onset climate disasters are events that strike quickly and cause tremendous damage like earthquakes, hurricanes and cyclones, tsunamis, floods, and volcanic eruptions. In many cases, they cause people to migrate to new areas within their own countries, becoming “internally displaced.”  

Slow-onset climate disasters are not caused by one sudden event but are the consequences of prolonged stressors like droughts or slow but devastating erosions like when sea-level rise shrinks habitable land. These disasters can be not only destabilizing, but in some cases, make places permanently unlivable.  

4. Even when not the sole cause, climate disasters worsen other causes of displacement.

Seventy percent of refugees and eighty percent of internally displaced people have fled from countries that are among the most affected by climate crisis according to the UNHCR, the U.N.’s refugee agency.

Climate change is a threat multiplier. For countries struggling with stressors like poverty and job loss, competition over dwindling resources, damaged infrastructure, and government corruption, climate disasters make these challenges worse, which can enflame tensions, provoke conflicts and push people to the breaking point of needing to leave their homes.  

Climate disasters can also make people more vulnerable to becoming victims of human trafficking. “Traffickers can exploit [climate crisis] conditions by promising food, shelter, and other resources, sometimes posing as disaster responders or social service professionals to gain trust,” according to the U.S. government’s Office on Trafficking in Persons 

5. Globally, women, children, persecuted minorities, indigenous people with strong ties to their land, lower-income people, and migrants of all kinds are disproportionately at risk from climate disasters. 

Disadvantages can be dire. These populations are more at risk because they tend to have less decision-making power, fewer government protections, fewer resources to adapt to climate-related shocks, more to lose when land becomes unfarmable, and less ability to resist when others try to force them to leave their land or take their resources.  

Embedded Blog Quote - Senator Ed Markey 
The “climate justice” movement also points to the fact that those who have contributed least to the climate crisiscounties that are less industrialized and less affluent—are disproportionately affected by it and should be compensated. An often-cited study in The Lancet pins 92% of excess CO2 emission on the United States and the European Union.  

6. To minimize climate change’s negative impact and best protect the most vulnerable populations, we must prepare now.

We can lessen this crisis through cooperation and collective action. There is much to be done, including: 

As more people are displaced worldwide by the climate disaster, IINE is prepared to welcome them. We are proud to provide life-changing services to more than 10,000 refugees and immigrants every year. Please consider donating today to support our work. 

Crafting A Warm Welcome: A Volunteer’s Homemade Blankets Help Refugees Through the Cold

During the harsh chill of their first New England winter, several of IINE’s refugee clients are finding warmth in beautiful, hand-crafted blankets from longtime community volunteer Lydia Walshin.  

Each time Lydia donates one of the colorful “Welcome Blankets” she has crocheted, she attaches a card with a message of welcome that explains their story: 

Lydia Walshin card

“Welcome to the United States. We are so happy you’re here. 

My name is Lydia and I live in Boston with my husband, who immigrated here from Canada. My grandparents came to the U.S. from Poland in the 1920’s and lived in New York, where I was born. My grandmother taught me to make blankets like this one, so it feels good to share my grandmother’s love with you all. This pattern is called a “granny square”—granny is short for grandmother! 

I hope your life in the Boston area will fill you with peace and joy, that your family will find comfort and friendship, and that you will feel free. People here are friendly and will try their best to help you. My family and I wish you all the best.

Lydia started making Welcome Blankets back in 2017 as part of a national craftivism project. She sent her blankets first to museum exhibits, and then to the southern border where they were distributed to newly arriving immigrants. It was one way she could use her skills to take positive action and ease the anxiety she felt over anti-immigrant rhetoric and policies surrounding the recent presidential election.  

Another was volunteering as an ESOL tutor. “I had never done this work before, but I was a writer for my whole life,” Lydia explains. She is a food writer with several ebooks to her credit and a blog called Lydia Likes It. “I had a pretty good command of the English language, had traveled a lot and had to make my way as somebody who only speaks English in many countries around the world, so I thought, let me give it a try, and I loved it.” 

A resident of Boston’s Chinatown neighborhood, she started volunteering at several local agencies serving immigrants and particularly liked working with IINE.  

“IINE was great! The teacher was very creative and really got me hooked on it! The students obviously respected him. They worked hard, and they laughed a lot. They were determined to succeed here whatever it took, and I was so impressed with that.” 

Lydia has steadily continued to volunteer in ESOL classes, drawing on her passions for food, international soccer, and writing to connect with adult learners from all over the world. 

 She also regularly checks IINE’s website to see what kind of donations are needed. When she saw some winter needs listed, her Welcome Blankets seemed like a perfect fit. 

I try to send them off with lots of love in my heart and hope that that spirit takes them where they need to go

Lydia connected with IINE’s Volunteer Coordinator Kate Waidler, who was happy to receive Lydia’s Welcome Blankets. Lydia started making and donating more and more of them. She doesn’t know who specifically will receive them but says, “I try to send them off with lots of love in my heart and hope that that spirit takes them where they need to go.” 

Annis Roberts is one of the IINE Case Specialists who has had the pleasure of giving a Welcome Blanket to a recently arrived family. “Their almost three-year-old-daughter loved it!” Annis says. “She loves pink so this was the perfect one for her. When I left, she was wrapping her doll in it, so safe to say she was very happy to receive it!” 

Welcome blanket donation

Lydia calls the pink designs, her “Barbie” blankets. She is also fond of making rainbow-colored designs. “I make a lot that are rainbows because I think rainbows are optimistic, and we’re trying to say to people, ‘We are so glad you’re here. We want you to have a wonderful life, and we’re here to help you.’ I think rainbows say that.” 

She hopes other volunteers will join her in making Welcome Blankets and emphasizes that they are an easy project for any fiber arts crafter. They can be sewn, knitted, or crocheted, and the Welcome Blanket Website offers patterns, photos, and sources for materials. For her, the project is a way to keep up the momentum.

“As somebody who still teaches students and goes to classes, this is something I can do at home that keeps the movement going but is a bit quieter and calmer. It brings me joy to picture people opening a box and seeing the blanket and saying, ‘wow!’ I think that’s great.” 

If you would like to become involved in making Welcome Blankets, you can reach out to Lydia directly at lydiawalshin42@gmail.com

Interested in IINE’s volunteer opportunities? Click to find a list of ways you can get involved.

Employee Profile: Meet Andrew Vontzalides, TVAP Case Specialist

Andrew joined IINE in 2023 after working with Venezuelan immigrants as a Fulbright ETA (English Teaching Assistant) in Colombia and past efforts with immigrant and refugee populations as a graduate student in Worcester, Massachusetts. As the TVAP (Trafficking Victim Assistance Program) Case Specialist at our Boston office, Andrew ensures our immigrant clients who have experienced trafficking receive the support and resources they need to rebuild their lives. In our latest employee profile, Andrew unpacks TVAP and common misconceptions about the program, shares what his day-to-day looks like at IINE, and offers advice for anyone interested in a similar role.  

What brought you to the International Institute of New England?

When I first applied to IINE, I was not necessarily looking to work in human trafficking – it just happened to work out that a friend referred me at the same time that IINE was looking to hire a TVAP (Trafficking Victim Assistance Program) Case Specialist. However, I’m so glad it worked out. I’ve always really enjoyed working with people who come from more disadvantaged backgrounds, and I have especially enjoyed cross-cultural work, because for the longest time, I have been interested in language learning and getting to know how different people live. As the TVAP Case Specialist, I have a chance to help some of IINE’s neediest immigrant clients.  

Tell us more about the work you do in TVAP.

TVAP is incredibly important. The program is essentially a safety net for people who are recently out of active trafficking but either have not received legal status yet—and therefore can’t work legally and won’t qualify for many public benefits—or have received legal status, but are still working to get back on their feet. TVAP works to fill in the gaps – from providing financial assistance to helping clients connect with medical care and ensuring they have food. It’s about providing help at a crucial moment when many of the clients have no one else to turn to for assistance so that they can regain their footing and move towards self-sufficiency.  

What do people tend to misunderstand about TVAP? 

I think there are three main misconceptions. First, people misunderstand what trafficking is – it’s not just the movement of people. That’s smuggling—the movement of people across borders. In contrast, trafficking involves an action, means, and purpose. So for example, using a person’s disadvantage or lack of legal status against them to force them into providing labor services or sexual services against their will. That coercion is a defining aspect of human trafficking.  

Second, while sex trafficking is more widely known and featured in the media, in reality, labor trafficking is much more common. Somewhere around 80-90% of trafficking victims in the U.S. have experienced labor trafficking. 

Lastly, I think a lot of people don’t even know that TVAP exists! There are a lot of people who are eligible for support through TVAP but aren’t receiving services because they’re not aware it’s an option. So, we are always working on enrolling more clients.  

What does your day-to-day look like? 

Like everyone here at IINE, my day-to-day varies quite a lot. Some days, I’m in the office, working with clients to get them signed up for certain benefits/programs – this often includes navigating complicated bureaucratic processes. On other days, I visit my clients at their homes and help them in any way I can. It might be distributing winter clothing donations—so many of our clients don’t have warm coats or scarves, etc.—or just checking in to see what they need.  

I often have to be an advocate for my clients. As someone who has lived in a country where the official language is not my native language, I know how difficult it can be to advocate for yourself – especially when dealing with complex policies. So I do my best to ensure they receive the help they need and deserve.  

Andrew and friends celebrate “Día de las Velitas” in Medellín during the year he spent in Colombia as a Fulbright English Teaching Assistance
Andrew and friends celebrate “Día de las Velitas” in Medellín during the year he spent in Colombia as a Fulbright English Teaching Assistant

What advice would you share with someone who is interested in this work?

I think you have to have a love for people in general to do this work. You have to view the people you help as peers, who have their own lives and stories just like you, but who were born into different circumstances. It’s still a professional relationship that you form with your clients, but I think seeing them as peers is key to being able to help them with respect and compassion.  

How do you enjoy spending your time outside of the office?

I really love nature and the arts! I have been involved in theatrical productions and choruses since I was nine years old. I find acting and singing to be a really cathartic relief from the daily stresses of life, especially when you are able to capture an audience‘s emotions by bringing them into the story you’re telling. I also really love nature and running. I participated in varsity cross country in college and while I don’t miss racing, I still enjoy going on slow long runs in nature.  

Interested in joining our team? Our collaborative, team-oriented environment offers opportunities to serve refugees and immigrants, while learning from other staff and departments. View career opportunities here. 

Finding Hope at Gucci: Anastasiia’s Story

Anastasiia didn’t want to leave her home of Odesa, Ukraine, but as the invasion intensified, she found she had no choice. Arriving in Boston in the summer of 2023 with her husband, Anastasiia turned to the International Institute of New England for basic services and employment support. IINE’s Employment Team helped her make the most of her new beginning by pursuing her dream career. Anstasiia shared her story in her own words.

My name is Anastasiia and I’m from Ukraine. Before the war started I lived happily in my native city – Odesa. Since my teen years, I was really fond of fashion. While graduating from the Odesa National University, I started to build my true bond with fashion, and finally, when I got my master’s degree in economics I realized that my true passion is fashion and that I want to make it my job.  

I started to build my fashion career by becoming a fashion influencer, starting a fashion blog on Instagram in 2015. Then I also started working with different Ukrainian fashion brands, as a Brand Manager, as a Marketing Team Lead, as a Stylist and even as a Designer.  

I can also tell you that living in the USA was my childhood dream. All those 90’s Christmas movies I watched stuck deeply in the back of my mind.   

The day the war started, I was devastated, but I didn’t want to leave. I was born in Ukraine and lived there all my life. I was really scared but I stayed. After a year passed by, I lost my job, a lot of my friends left, I saw the bombing of my hometown with my own eyes, and I spent lots of cold winter nights without any facilities that a person needs in 2023—without electricity, water, internet, mobile data, and heat. So I decided that it was time to leave. It was time to go where my heart wanted, to have the possibility to live peacefully, to work and just to live my own life knowing I’m safe and knowing that I can help my parents. 

Unfortunately, such sad circumstances brought me here. But I’m forever grateful for such an opportunity to restart my life here, to live in peace, to have a possibility to work, to support my family and just to live my life fully.  

Thanks to the International Institute of New England, I have a possibility to work and grow professionally in my favorite industry: fashion.  

IINE helped me a lot – to make my CV perfect and to score an interview. My Employment Specialist was always in touch, so I could easily ask any questions. She connected me with the Store Manager of Gucci. That’s such a dream come true. Being the brand’s fan, knowing all the history behind the products, I couldn’t even imagine that one day I could be part of the Gucci team.  

I had four series of interviews during two months, and finally, I got the job as a Team Coordinator. It’s part-time for now, but there is a huge opportunity for growth.  

I’ve just started my job, and I already really like it. I learn something new every day, I meet lots of interesting people, and I can’t wait to learn more, to do more, to grow professionally.  

I’m eternally grateful for the help. 

We are proud to have welcomed, resettled, and supported refugees in the New England region for over 100 years. Learn more about our refugee resettlement work here.

From the Desk of the CEO: Equity, Community, and Resilience: Our New Year’s Resolutions

By Jeff Thielman, President and CEO at the International Institute of New England

As we enter the year ahead, I am filled with energy and hope thanks to the incredible way the IINE community rose to the challenges of 2023 

With unwavering support, you stood with Ukrainians fleeing the sudden invasion of their country; you were there for thousands of Haitians displaced by violence, political turmoil, and natural disasters; and you supported refugees fleeing crisis zones throughout the world. We faced a tangle of changing immigration laws, shifting government support, and a dire housing crisis in our region. You kept showing up, and it made a huge difference. We were able to build whole new teams and programs to meet each moment and helped more than 10,000 people who urgently needed support—an incredible first. 

Looking ahead, while there’s no doubt that need and challenges will grow, IINE’s increased capacity, momentum, and strong community partnerships provide us with a tremendous opportunity. We can serve even more refugees and immigrants in 2024 and ensure that each of them reaches crucial milestones on their pathways to self-sufficiency. We can strengthen the neighborhood networks they build when they first arrive. Finally, recognizing that the only constant is change, we can put plans in place to ensure that refugees and immigrants are welcomed and supported in New England far into the future. With that, here are IINE’s three New Year’s Resolutions for 2024: 

New Year’s Resolution #1: IINE will strive to ensure that every refugee and immigrant we serve will reach essential milestones on the pathway to self-sufficiency.

New Year’s Resolution #1: IINE will strive to ensure that every refugee and immigrant we serve will reach essential milestones on the pathway to self-sufficiency. 

IINE works with immigrants in different stages of their journeys toward stability and integration. Our clients have different legal statuses and receive different levels of federal support based on their country of origin and how they are admitted to the U.S. In the face of support and resource discrepancies, we work with each individual to set and pursue personalized goals. Going forward, IINE will strive toward better equity in support for all our clients, from English language proficiency, to healthcare access, to workforce opportunities.

IINE works with immigrants in different stages of their journeys toward stability and integration. Our clients have different legal statuses and receive different levels of federal support based on their country of origin and how they are admitted to the U.S. In the face of support and resource discrepancies, we work with each individual to set and pursue personalized goals. Going forward, IINE will strive toward better equity in support for all our clients, from English language proficiency, to healthcare access, to workforce opportunities. New Year’s Resolution #2: We will strengthen community support networks for new arrivals.

New Year’s Resolution #2: We will strengthen community support networks for new arrivals.  

We can help refugees and immigrants feel truly welcome in their new communities by directly connecting them with neighbors and social networks. In 2024, IINE will continue to grow our Resettle Together community sponsorship program offering multiple ways for volunteer groups to match with newly arriving families, commit to helping them navigate their new communities, and form the mutual bonds of friendship that benefit newcomers and host communities alike

New Year’s Resolution #3: We will build the resilience to weather events that are beyond our control.

New Year’s Resolution #3: We will build the resilience to weather events that are beyond our control. 

We don’t know exactly what’s coming next year, but having persevered over the last decade through the challenges of a dismantled national refugee program, the Covid-19 pandemic, a sudden Afghan evacuation, welcoming hundreds of displaced Ukrainians, and supporting a huge wave of newly arrived homeless Haitian families, we know that our organization needs to be prepared for unexpected shifts in policy, conflict, and natural disaster, and their human cost. On our horizon is a critical presidential election, unprecedented climate change, and unrelenting wars worldwide. 

Preparing to respond to people displaced across the world requires that IINE build systems that make it easier to quickly train new staff while making sure that our current staff aren’t overextended, that they have the resources they need to be effective, and that they have strong partners in local communities who stand at the ready to help us welcome and support new arrivals. 

It will also very much depend on you—our community—to help provide us with the sustained support we need to keep responding, no matter what comes.  

Please keep showing up for refugees and immigrants next year. We resolve that we will too. Our communities are going to need them, and they us, and together we can give them the welcome and support they need on the pathway to making New England a better place for all.  

Thank you again for your ongoing support. Refugees and immigrants are finding safety and hope in our region because of you.  

The Two Most Important and Lasting Ways You Can Help Refugees and Immigrants (Hint: They aren’t what you think!)

By Alexandra Weber, Senior Vice President and Chief Advancement Officer at the International Institute of New England

At IINE, we are so fortunate to be surrounded by a community of passionate supporters who want to make a difference in the lives of refugees and immigrants. Our volunteers, in particular, play a critical role in ensuring our clients receive the help they need, from assisting ESOL students to mentoring refugee youth, driving clients to medical appointments and job interviews, delivering groceries, setting up apartments, and so much more. We couldn’t serve thousands of refugees and immigrants every year without their support.  

Many people are often surprised to hear, therefore, that volunteering isn’t the only way to have a real and tangible impact on refugee and immigrant families. In fact, supporting IINE through donations goes just as far—if not further—in helping the newcomer populations we serve. Educating yourself on the facts about immigration, getting the truth out in private and public conversations and advocating for support from your elected representatives are also powerful ways to support our newest neighbors. If you are interested in getting involved, but don’t know where to start or how to have the most impact, this post is for you!  

Every Dollar Counts – More Than You Know

When you donate, you ensure refugee and clients receive professional, trauma-informed services 

Your donation ensures refugees and immigrants receive professional and trauma-informed support services – even when public funding falters

How do professional services help people? The process to apply for public benefits, including cash assistance, food, and healthcare, is complex and hard to navigate – especially for non-native English speakers. IINE’s refugee and immigrant clients would not be able to access critical basic benefits without the support of our trained, professional, multi-lingual, and multi-cultural staff. Our professional care specialists are also equipped to navigate highly sensitive topics, provide trauma-informed care, and ensure confidentiality. While many of our supporters are eager to provide direct service to our clients, it requires significant training, expertise, and sensitivity to do so. When you choose to donate funds, you ensure that refugees and immigrants are receiving the expert help they desperately need to build a better life in our communities.  

Crises are certain to come, but public funding is not – you can bridge the gap  

One thing that we know with certainty is that human displacement worldwide is growing. As conflicts and climate change continue to force people away from their homelands, families and individuals will continue to risk their lives in pursuit of safety— and IINE will be here for them. However, there is no similar enduring commitment of federal and state funding. In recent years especially, as U.S. immigration policies have shifted profoundly and unpredictably, the amount of funding we receive has, too. To withstand fluctuations in funding so we can respond to all in need, IINE relies on ongoing support from our communities and donors – from people like you. When you give, you help ensure we will be able to welcome, embrace, and provide the highest standard of service to those in need now and to those yet to come. 

Your Voice Matters

When you educate yourself your community, and your representatives, you help change harmful narratives around immigration and immigrants 

Public conversations around immigration are often heated, politicized, and dangerously, filled with inaccuracies. Educating yourself on the immigration process, the level of support refugees and immigrants receive, and how they pay that support back in dividends—and then sharing this information with others—can help create a shift in public opinion. Start with correcting these common misunderstandings: 

Myth: The process to legally enter the U.S. and to stay is easy.  

Reality: This is far from the case. For refugees, the process to come to the U.S. is offered to very few, entails multiple steps, and often takes years (see our blog post, “Explainer: The U.S. Refugee Resettlement Program” to learn more). For many other immigrants eligible for U.S. entry, the complexity and cost of the application process for authorization is intense. Once here, many refugees and immigrants experience an uphill battle to adjust temporary status to a more permanent status that will allow them to stay in the country, and once applications are filed, they can take years to process. Around ten years ago, in 2012, the average processing time from application to approval of citizenship was 4.6 months. By 2023, the wait had tripled in length to 15.5 months.   

Recent Certified Nursing Assistant graduates
Graduates from IINE’s Certified Nursing Assistant program, who will go on to play a key role in our economy alongside many other immigrant workers

Myth: Many immigrants are criminals. 

Reality: There is no evidence to support the argument that there are higher levels of criminality among immigrant populations. In fact, studies have shown the opposite. A largescale study from 2018 found that as immigration grew in major U.S. cities from 1970 to 2010, the crime rate decreased.  

Myth: Immigrants receive an unfair level of support from the government and are a drain on the U.S. economy.  

Reality: Many refugees and immigrants have endured unimaginable hardships and long, dangerous journeys to come to the U.S. When they first arrive, many receive basic support to stabilize through eligibility for programs such as food stamps. The majority of immigrant families that receive support contribute to our economies across a lifetime in return. According to a recent report from the American Immigration Council, in 2021, immigrants in the U.S. had a collective spending power of $1.4 trillion and paid $525 billion in taxes. Newcomers strengthen our workforce, filling roles in healthcare, STEM, construction, environmental services, and more, and 22% of entrepreneurs nationwide were born outside of the U.S. In many New England states, immigrants are the key and often only strategy to combat a shrinking workforce. Our local and national economies depend on immigrants.     

Learn more in our blog post:  “10 Common Myths About Immigrants and Refugees 

Thank you for your interest in supporting refugees and immigrants in our community. Learn more about these issues by subscribing to our newsletter and following us on social media, and make a life-changing impact when you donate today 

Threatened in Cuba, Welcomed in Boston: Diana and Randy’s Story

A Life Interrupted

One year ago, Diana and Randy were living in their home country of Cuba and pursuing careers in medicine. Diana was in her fourth year of medical school, and Randy had begun his residency to prepare for work as an OBGYN.  

When she could, Diana visited her mother in Trinidad. With each trip, she became more aware of how life in Trinidad differed from life in Cuba – how greater freedom and a higher quality of life existed outside her home country. “[In Cuba], they say they are the only country in the world where education is free and medicine is free. That’s basically a lie. When you go to Trinidad, there’s public health, and even the actual medicine you buy is free,” Diana says.  These realizations left her feeling betrayed by her country’s government.  

Diana decided to share her anger and concerns on social media. On the anniversary of the July 11, 2021 protests against the Cuban government—which had been brutally suppressed—Cubans again took to the streets. Inspired, Diana hung a white cloth on her home in solidarity with the protestors. That one action would change her and Randy’s lives entirely. 

Cuban authorities took notice and quickly found Diana’s Facebook page. The repercussions were swift. Randy was fired from his job and Diana was kicked out of medical school. Messages came pouring into Diana’s social media accounts issuing death threats. Randy was warned that he should leave Diana as she would bring him trouble, but he stood by her side. 

[In Cuba] you can lose all your life because of a [social media] post,” Diana says. “It doesn’t make sense. Randy had six or seven years studying medicine for nothing. I was fourth in my class in school. They didn’t care when they kicked me out. 

A New Home

Welcome to Boston sign at Logan Airport
Diana felt a sense of safety when she and Randy first arrived at Logan Airport in Boston

Diana and Randy would spend a year in Trinidad, waiting for their next steps and a chance to put down roots somewhere safe. Finally, granted refugee status, Diana and Randy were relocated to Massachusetts this September.  

The first thing that really hit me was the big flag in the airport,Diana remembers. It felt safe. Like finally we were in the one place where we could get the help we needed.

Diana and Randy felt welcomed right away. IINE team members greeted Diana and Randy at the airport and brought them to a hotel room where a warm meal was waiting for them. Within weeks, an IINE Housing Coordinator had found and furnished an apartment for them outside of Boston.It’s amazing,” says Diana, “It’s really big for us, and has a lot of windows so we get a lot of light. It’s beautiful. 

The location is really amazing,” Randy adds, smiling. Everything is near: bus stops, Market Basket, CVS. It’s a 5- to 10- minute walk from everything you really need.

Still, starting fresh in an entirely new community and country had its challenges. Randy remembers feeling like from the airport on, everything was just so much bigger and more sprawling than he was used to in Cuba. For Diana, it was difficult understanding the system here. Everything is different and you need to pay attention to all the details,she says,and getting into the bus and subway, that’s new for us. We never went into the subway before.

Diana and Randy wait at a bus stop near their new home

IINE Case Specialist Annis Roberts connected them with federal benefits, including food, cash assistance, and medical services and helped them navigate their new home. Annis helped us with everything related to learning how to live here, like doctors’ appointments, dental appointments,” says Diana, “everything really—and she’s really good at explaining what to do.

Randy, who is less advanced in English than Diana, is grateful to be enrolled in an IINE English for Speakers of Other Languages class and is eager to improve. One of his first assignments felt particularly poignant for him, and for Diana who helped him with it. He was asked to write about the most important dish in his country. Randy and Diana had no idea what this might be; usually they barely had enough to eat. An internet search told them that Cuba’s national food was a beef dish called “Ropa Vieja.” They were shocked, recalling that it was illegal for Cuban citizens to eat beef as cows were used only for extracting and exporting milk. It was a reminder of the way communication was controlled and manipulated in his former country as he worked to learn the language of his new home.  

Careers Take-Off

Like most new arrivals to the U.S., Diana and Randy were eager to join the workforce as quickly as possible. They are relieved and excited that IINE Employment Case Specialist Liz Kunesh helped them secure jobs within their first three months.   

She really helped us with everything related to work,” says Diana. “Helping us apply for jobs and helping us fill in every paper document—that was really amazing because some of the papers were really confusing.

Liz taught them how to prepare their resumes, practice interviewing, and find and apply for job openings relevant to their interests and experience. Diana says that she called or texted them before every job interview. “‘Do you have any questions? Do you need to practice anything?, and arranged for rideshares for them when public transportation wasn’t available. We really felt supported every time we had to do something new.”  

Randy has now started working as a Home Healthcare Aide. He feels very lucky not only to have a job related to his training but also the first job he applied for, since he was warned in orientation that it may take a while. He’s already thinking about the future: 

We appreciate that although we got jobs already, there are sessions that are informative about other careers…I think we could start working, also at night, [with the goal to] not to be in one place, to work, and also to study, and to improve.

Diana has started working as a Beauty Associate in a duty-free shop at Logan Airport, the place that gave her that first feeling of safety here. It’s really amazing. When I was a child, all I thought about was planes. I really like them. Maybe because in Cuba it’s really weird to see a plane or be around an airport—those careers are really only for the military, it’s really amazing that I can work in the airport.

Feeling Welcome

I was really worried before coming here, says Diana. Everything was going to be new, and we don’t know anything about life, but it feels calming for me that people are always there to ask questions to. Everybody is kind to you, treats you well. That’s amazing. It’s really welcoming to have people who are kind to you even when you’re not from here. We are really thankfulfor this country and everyone at IINE that really helped us. 

We are proud to have welcomed, resettled, and supported refugees in the New England region for over 100 years. Learn more about our refugee resettlement work here.

Italian-Born Executive Dr. Giovanni Caforio Receives IINE’s Prestigious Golden Door Award

Dr. Caforio is recognized for his contributions to the healthcare industry in the U.S.

BOSTON – December 6, 2023 – The International Institute of New England (IINE) announced Dr. Giovanni Caforio, Executive Chairman of the Board and former CEO of Bristol Myers Squibb, as the recipient of the 42nd Golden Door Award. The prestigious award is given annually to a leader born outside the United States who has made outstanding contributions to American society. Caforio will be honored at The Golden Door Award Gala held on Monday, March 4, 2024, at the Fairmont Copley Plaza in Boston.

“We thank Dr. Caforio for accepting the 42nd Golden Door Award and for his extraordinary leadership at Bristol Myers Squibb. Under his leadership, the organization has revolutionized the way we treat cancer,” said Jeff Thielman, President and CEO of the International Institute of New England. “Dr. Caforio exemplifies the drive and compassion of refugees and immigrants celebrated through the Golden Door Award, which honors their tremendous contributions to American society.”

Dr. Caforio served as Bristol Myers Squibb’s Chief Executive Officer from May 2015 to October 2023. Born and educated in Italy, Dr. Caforio has been dedicated to leading Bristol Myers Squibb’s efforts in researching and developing groundbreaking medicines. Joining in 2000 as Vice President and General Manager in Italy with the Worldwide Medicines Group, Dr. Caforio then added responsibility for Greece and Israel in 2001, and for Southeast Europe in 2003. In 2007, he relocated to the U.S. and assumed the role of Senior Vice President of U.S. Oncology.

Behind a leading portfolio of immunotherapies that are fundamentally changing the way cancer is treated, the former physician has helped strengthen Bristol Myers Squibb’s patient-focused culture—one driven by innovation, speed, accountability, and passion. As a leader, he is focused on the business value of a company culture that promotes and rewards diversity and inclusion.

“A dedicated physician, leader, and visionary, Giovanni is truly a worthy recipient of this award,” said Ted Samuels, Lead Independent Director at Bristol Myers Squibb and GDA Host Committee member. “As an immigrant himself, Giovanni has supported the diverse experiences and perspectives of our employees. He has also been at the helm of Bristol Myers Squibb’s commitment to diversifying our clinical trials to help the populations most in need. Giovanni wholeheartedly believes in continuing to develop treatments and medicines for everyone, everywhere.”

“Thank you to the International Institute of New England for this incredible recognition,” said Dr. Giovanni Caforio, Executive Chairman of the Board and former CEO at Bristol Myers Squibb. “I am honored to join a long list of highly accomplished refugees and immigrants representing diverse professions in academia, music and culture, the political arena, biotech and more, all celebrated for their integral role in elevating their communities in the U.S.”

In receiving the Golden Door Award, Dr. Caforio joins a distinguished list of past recipients, including 2023 honoree Dr. Srikant M. Datar, Stéphane Bancel, Dr. Reshma Kewalramani, Dr. Noubar Afeyan, Dr. Rafael Reif, Dr. Joseph Aoun, Justice Margaret Marshall, Yo-Yo Ma, An Wang, Stephen Mugar, I.M. Pei and more.

ABOUT THE INTERNATIONAL INSTITUTE OF NEW ENGLAND

The International Institute of New England (IINE) creates opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE serves more than 10,000 individuals annually, including people displaced by political instability, violence, and climate crises, child and adult survivors of human trafficking, and unaccompanied children joining family members in New England. IINE offers a comprehensive range of programs and services to help these newcomers feel welcome, achieve stability and security, and access resources in their new communities; advance their education and employment goals; and integrate into their communities. IINE’s expertise builds on more than a century of service, and with continued partnership from community groups and support from philanthropists throughout New England, IINE will continue this service for the next 100 years and beyond.

The Golden Door Award has been an IINE tradition for more than 50 years honoring a person born outside the U.S. that has made outstanding contributions to American society. Our annual gala is an occasion that calls us to stand together in celebration of the achievements of immigrants who have played an integral role in our communities, economy, and society. Learn more about the 2024 Golden Door Award Gala here.